{"id":11548,"date":"2016-04-21T16:14:50","date_gmt":"2016-04-21T15:14:50","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=11548"},"modified":"2016-04-22T12:34:50","modified_gmt":"2016-04-22T11:34:50","slug":"sky-broadband-outage-hits-south-midlands-south-downs","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2016\/04\/sky-broadband-outage-hits-south-midlands-south-downs.html","title":{"rendered":"UPD Sky Broadband Outage Hits the South Midlands and South Downs"},"content":{"rendered":"<p>Customers of <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/bskyb\" rel=\"nofollow\" target=\"_blank\">Sky Broadband<\/a> and Talk services in the South Midlands and South Downs areas of England currently appear to be suffering Internet and phone connectivity problems due to a major outage.<\/p>\n<p><!--more--><\/p>\n<p>The largest of the two outages is affecting the <strong>South Midlands<\/strong>, specifically customers around Toothill, Wooton Bassett, Swindon, Malmesbury, Chippenham, Corsham, Cirencester, South Cerney, Faringdon and Stratton St Margaret. Apparently the phone services don&#8217;t work and likewise broadband connectivity appears to have gone the same way.<\/p>\n<p>The South Midlands fault began <a href=\"http:\/\/helpforum.sky.com\/t5\/Announcements\/Broadband-amp-Talk-outage-in-the-South-Midlands-area\/m-p\/2461443#M77\" target=\"_blank\">earlier this morning<\/a> and Sky has yet to clarify the cause, although engineers are now said to be on-site. &#8220;<em>You might not be able to get online or make\/receive phone calls due to a problem in your local area. We&#8217;re working on fixing the problem and we&#8217;ll provide an update on this page once we&#8217;ve discovered what is causing the fault. We&#8217;re sorry for any inconvenience caused<\/em>,&#8221; said a Sky spokesperson.<\/p>\n<div class=\"responsive-container\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">Apologies to anyone who is trying to get hold of us, sky are having problems in the area and our phone lines are&#8230; <a href=\"https:\/\/t.co\/J4rDYGGghd\">https:\/\/t.co\/J4rDYGGghd<\/a><\/p>\n<p>&mdash; The Dyer St Clinic (@DyerStClinic) <a href=\"https:\/\/twitter.com\/DyerStClinic\/status\/723153715838906368?ref_src=twsrc%5Etfw\">April 21, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>https:\/\/twitter.com\/azc\/status\/723116919998562309<\/p>\n<p>Meanwhile the smaller and separate fault in the South Downs area, which is affecting Bracklesham Bay, Birdham, Bosham, Chichester, Sidlesham and Eastergate, began at around midnight and was caused by a serious break in one of Sky&#8217;s core fibre optic cables (usually an accident caused by third-party contractors). Engineers were confirmed as being on-site earlier this morning, but there have been no further updates since (related breaks usually take quite a few hours to fix).<\/p>\n<p><strong>UPDATE 22nd April 2016<\/strong><\/p>\n<p>The South Midlands outage appears to have been resolved, at least it is by virtue of the fault completely disappearing from Sky&#8217;s Service Status page (sadly they don&#8217;t appear to retain a history). However the problems in the South Downs are on-going.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customers of Sky Broadband and Talk services in the South Midlands and South Downs areas of England currently appear to be suffering Internet and phone connectivity problems due to a major outage.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[66],"class_list":["post-11548","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-sky-broadband"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>UPD Sky Broadband Outage Hits the South Midlands and South Downs - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Customers of Sky Broadband and Talk services in the South Midlands and South Downs areas of England currently appear to be suffering Internet and phone\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2016\/04\/sky-broadband-outage-hits-south-midlands-south-downs.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UPD Sky Broadband Outage Hits the South Midlands and South Downs - 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