{"id":12561,"date":"2016-09-26T08:44:43","date_gmt":"2016-09-26T07:44:43","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=12561"},"modified":"2016-09-26T08:47:57","modified_gmt":"2016-09-26T07:47:57","slug":"australian-business-isp-exetel-enters-crowded-british-market","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2016\/09\/australian-business-isp-exetel-enters-crowded-british-market.html","title":{"rendered":"Australian Business ISP Exetel Enters Crowded British Market"},"content":{"rendered":"

One of the largest business broadband ISPs in Australia, Exetel<\/a>, has this month launched itself into the United Kingdom’s already crowded communications market and they\u2019ve towed their “No B.S policy<\/em>” along for the ride.<\/p>\n

<\/p>\n

The provider, which claims to be the “5th largest Australian ISP as well as being the largest privately owned<\/em>“, has been busy building its UK base for the past year. Exetel now seeks to dethrone the likes of BT<\/a>, Virgin Media<\/a>, TalkTalk<\/a> and others by providing Small and Medium-sized Enterprises (SME) with the “solutions they need … but at a much more reasonable price than what was available<\/em>.”<\/p>\n

Exetel Statement<\/strong><\/p>\n

“Our motto has always been No B.S. Here in the UK, we aim to keep the idea of simple and straightforward solutions parallel to our competitiveness, flexibility, and responsiveness. We\u2019ve seen how long it can take some suppliers to get back to their customers and how hard it is to get clear and accurate information on a solution while navigating hidden costs and T&C\u2019s. That\u2019s where our No B.S policy kicks in and we like to \u2018Get Things Done\u2019.”<\/p><\/blockquote>\n

Exetel has also partnered with London-focused wholesale network provider Virtual1<\/a> for their data solutions in the United Kingdom, which should provide them with an array of options for suppliers such as Virgin Media<\/a>, BT<\/a>, TalkTalk<\/a>, Colt, Level3, Vodafone<\/a> and SSE.<\/p>\n

Interestingly they are one of the few business ISPs that seem to be up-front with their pricing (most others prefer to hide such details behind a “Request Quote<\/em>” form) and as such we’re able to view several example packages for their Fibre Leased Lines, FTTC<\/a> and EFM services.<\/p>\n

Example Business Internet Connectivity Packages<\/strong><\/span><\/p>\n

Fibre Leased Lines (speeds up to 10Gbps)<\/strong>
\n* 100Mbps Symmetric<\/em>
\n * Free Installation (takes approximately 45-90 working days)<\/em>
\n * 36 Month Contract<\/em>
\n * Unlimited Usage<\/em>
\n * Includes Fully Managed Router<\/em><\/p>\n

PRICE: \u00a3392.00 +vat Monthly<\/p>\n

Fibre-to-the-Cabinet<\/strong>
\n* 20Mbps Symmetric<\/em>
\n * \u00a3500 Installation (takes approximately 35 working days)<\/em>
\n * 36 Month Contract<\/em>
\n * Unlimited Usage<\/em>
\n * Includes Fully Managed Router<\/em><\/p>\n

PRICE: \u00a3179.00 +vat Monthly<\/p>\n

Ethernet in the First Mile<\/strong>
\n* 10Mbps Symmetric<\/em>
\n * Free Installation (takes approximately 30 working days)<\/em>
\n * 36 Month Contract<\/em>
\n * Unlimited Usage<\/em>
\n * Includes Fully Managed Router<\/em><\/p>\n

PRICE: \u00a3238.00 +vat Monthly<\/p><\/blockquote>\n

It’s important not to confuse these example prices with domestic connections because an uncontended (we assume) managed business line will always be significantly better quality than your home connection, although Exetel’s website fails to reference whether or not a Service Level Agreement<\/strong> (SLA) applies. The \u00a3500 installation fee for FTTC<\/a> also seems to be a bit odd unless they’re doing something special (very possible), but again they don’t say.<\/p>\n

One other small problem is that Exetel have muddled the description of FTTC<\/a> so that it’s the wrong way around: “Copper is used from the nearest exchange to a \u201ccabinet\u201d in the street where fibre is then used to connect to the building<\/em>“; unless this is a special form of FTTC that we’ve not heard about before, although the clue is usually in the name.<\/p>\n

Otherwise we wish the best of luck to Exetel, even if the UK is already home to an aggressively competitive market. Like most providers they’ll also be largely dependent upon existing infrastructure and its many limitations.<\/p>\n","protected":false},"excerpt":{"rendered":"

One of the largest business broadband ISPs in Australia, Exetel, has this month launched itself into the United Kingdom’s already crowded communications market and they\u2019ve towed their “No B.S policy” along for the ride.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[472],"class_list":["post-12561","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-business"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nAustralian Business ISP Exetel Enters Crowded British Market - ISPreview UK<\/title>\n<meta name=\"description\" content=\"One of the largest business broadband ISPs in Australia, Exetel, has this month launched itself into the United Kingdom's already crowded communications\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2016\/09\/australian-business-isp-exetel-enters-crowded-british-market.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Australian Business ISP Exetel Enters Crowded British Market - 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