{"id":12878,"date":"2016-11-11T08:44:22","date_gmt":"2016-11-11T08:44:22","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=12878"},"modified":"2016-11-11T12:31:13","modified_gmt":"2016-11-11T12:31:13","slug":"embarrassing-lack-fttc-broadband-capacity-hits-bt-whittington","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2016\/11\/embarrassing-lack-fttc-broadband-capacity-hits-bt-whittington.html","title":{"rendered":"Embarrassing Lack of FTTC Broadband Capacity Hits BT in Whittington"},"content":{"rendered":"<p>The Deputy Leader of <a href=\"https:\/\/www.shropshire.gov.uk\/\" target=\"_blank\">Shropshire Council<\/a>, Steve Charmley, has accused <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\">Openreach<\/a> (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>) of embarrassing itself after their new <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\">FTTC<\/a> &#8220;<em>fibre broadband<\/em>&#8221; Street Cabinet in the village of Whittington ran out of capacity sooner than expected. It wouldn&#8217;t be so bad, except <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> have a base in the same area.<\/p>\n<p><!--more--><\/p>\n<p>We recently ran an article on the issue of full <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\">FTTC<\/a> (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/vdsl\">VDSL2<\/a>) based Street Cabinets (<a href=\"http:\/\/www.ispreview.co.uk\/index.php\/2016\/09\/openreach-bt-handles-full-capacity-fttc-broadband-cabinets.html\">here<\/a>), which is especially common in areas where <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\">Openreach<\/a> installs a new cabinet and then underestimates local demand. On the surface it&#8217;s a nice problem to have because it confirms that more people want your service than originally predicted.<\/p>\n<p>However if the upgrade requires an additional or larger cabinet to be built then it can sometimes take several months or even longer to resolve (assuming there are enough customers in the area to even warrant an upgrade) and that may result in frustration and confusion for consumers, many of whom could have been told that superfast broadband is available and yet they can&#8217;t order it.<\/p>\n<blockquote class=\"bq1\"><p><strong>An <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\">Openreach<\/a> Spokesperson said:<\/strong><\/p>\n<p>&#8220;The cabinet in question has exceeded all expectations in terms of take-up, and arrangements are in hand by Openreach \u2013 <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>&#8217;s local network business \u2013 to increase capacity as soon as possible to enable more local people to be able to order faster fibre broadband.&#8221;<\/p><\/blockquote>\n<p>The issue in <strong>Whittington<\/strong> is particularly interesting because BT, which happens to be one of the biggest employers in the area, are also based out of the nearby Whittington House on Whittington Road. Despite this the village, which is home to around 2,600 people, was not included in the operator&#8217;s original commercial roll-out plan for up to&#8217; 80Mbps capable <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\">FTTC<\/a> technology.<\/p>\n<p>Councillor Steve Charmley claims he &#8220;<em>campaigned hard<\/em>&#8221; to get the village included into the programme, which he views as being a bit silly given BT&#8217;s base in the area. Needless to say that Steve isn&#8217;t best pleased at having achieved this, only for the cabinet to fill up and run out of capacity in double quick time.<\/p>\n<blockquote class=\"bq1\"><p><strong>Cllr Steve Charmley said (<a href=\"http:\/\/www.bordercountiesadvertizer.co.uk\/news\/168888\/bt-struggling-to-cope-with-superfast-broadband-demand.aspx\" target=\"_blank\">here<\/a>):<\/strong><\/p>\n<p>&#8220;Why aren\u2019t they building capacity into the system to allow for surges in take up in local areas? That\u2019s my big problem. I\u2019m not comfortable promoting super fast broadband, running around like a headless chicken trying to get people signed up to the service, if there\u2019s no capacity in the system.&#8221;<\/p><\/blockquote>\n<p>In fairness, most of the time Openreach do get it right and additional capacity can usually be added quite quickly by simply installing some extra kit into the existing cabinet, but if the cabinet fills up completely then more effort is often required. It&#8217;s a difficult balancing act and decisions might be constrained by economic models.<\/p>\n<p>Some recent data supplied by Openreach to ISPs revealed that roughly 1,970 out of 77,033 live cabinets were full to capacity and awaiting upgrades (around 2.6%). At present Openreach&#8217;s FTTC\/P network is available to roughly 26 million premises across the United Kingdom.<\/p>\n<p>It&#8217;s worth pointing out that the biggest FTTC cabinets can handle up to 384 active ports, although by comparison Openreach&#8217;s forthcoming roll-out of <strong><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/gfast\">G.fast<\/a><\/strong> technology is still struggling to achieve its eventual target of supporting <a href=\"http:\/\/www.ispreview.co.uk\/index.php\/2016\/06\/bt-openreach-reveals-g-fast-broadband-cabinet-extension-pod.html\"><strong>96 ports via 4 cards<\/strong><\/a> (each with 24 ports). So we might see a repeat of the capacity issues when <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/gfast\">G.fast<\/a> arrives.<\/p>\n<p>However the initial demand for <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/gfast\">G.fast<\/a> may be lower than it was for FTTC, at least until more people start feeling a need for the extra speed it offers. Remember that ISPs will also charge more for G.fast than FTTC to compensate for the heavier requirements, but most people may initially prefer to stick with a cheaper FTTC solution (provided FTTC \/ <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/vdsl\">VDSL2<\/a> offers them decent speed of course).<\/p>\n<p>Meanwhile the people of Whittington will have to wait another 4-5 months before local FTTC capacity is given a boost.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Deputy Leader of Shropshire Council, Steve Charmley, has accused Openreach (BT) of embarrassing itself after their new FTTC &#8220;fibre broadband&#8221; Street Cabinet in the village of Whittington ran out of capacity sooner than expected. It wouldn&#8217;t be so bad, except BT have a base in the same area.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,55,69,459],"class_list":["post-12878","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-bt","tag-fttc","tag-bt-openreach","tag-shropshire"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Embarrassing Lack of FTTC Broadband Capacity Hits BT in Whittington - ISPreview UK<\/title>\n<meta name=\"description\" content=\"The Deputy Leader of Shropshire Council, Steve Charmley, has accused Openreach (BT) of embarrassing itself after their new FTTC &quot;fibre broadband&quot; Street\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2016\/11\/embarrassing-lack-fttc-broadband-capacity-hits-bt-whittington.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Embarrassing Lack of FTTC Broadband Capacity Hits BT in Whittington - 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