{"id":13416,"date":"2017-02-03T08:22:47","date_gmt":"2017-02-03T08:22:47","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=13416"},"modified":"2017-02-03T08:24:13","modified_gmt":"2017-02-03T08:24:13","slug":"uswitch-name-uk-best-mobile-broadband-providers-2017-awards","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2017\/02\/uswitch-name-uk-best-mobile-broadband-providers-2017-awards.html","title":{"rendered":"uSwitch Name the UK Best Mobile and Broadband Providers in 2017 Awards"},"content":{"rendered":"

The annual uSwitch.com Awards 2017 were held last night and this saw Plusnet<\/a> grab the most wins for fixed line broadband, while Three UK<\/a> scooped up more wards for Mobile related categories than their competitors and Sky (Sky Broadband<\/a>) also did quite well on the Pay TV front.<\/p>\n

As usual the winners appear to have been selected via a combination of methods, including respondents from a UK consumer survey of 5,620 adults<\/strong> (collected between 15th to 22nd December 2016), a panel of fifteen judges from the national and technology press (e.g. Gemma Morris of Sky News, Dan Simmons of BBC<\/a> Click etc.) and a couple were selected by using other data that uSwitch had collected (e.g. speed testing).<\/p>\n

Perhaps unsurprisingly for a big commercial comparison site, smaller broadband ISPs were nowhere to be seen in the award selection. As a result it’s also no real surprise to find that Virgin Media<\/a> picked up the award for “Fastest Broadband Provider<\/em>“, which is based on data from 1.4 million speed tests<\/strong> collected between 1st January 2016 and 31st December 2016. But faster residential ISPs do exist (e.g. B4RN<\/a>. Hyperoptic<\/a>, Gigaclear<\/a> etc.).<\/p>\n

2017 Award Winners & Runners Up<\/span><\/strong><\/h3>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Broadband & TV Categories<\/strong><\/td>\n1st <\/strong><\/td>\n2nd <\/strong><\/td>\n3rd <\/strong><\/td>\n<\/tr>\n
Best Broadband, TV & Home Phone<\/td>\nVirgin Media<\/a><\/td>\nSky<\/td>\nTalkTalk<\/a><\/td>\n<\/tr>\n
Best Provider Customer Service<\/td>\nPlusnet<\/a><\/td>\nVirgin Media<\/a><\/td>\nSky<\/td>\n<\/tr>\n
Best Smart TV Box (judges\u2019 award)<\/td>\nSky Q<\/td>\nVirgin V6<\/td>\nBT<\/a> YouView<\/a>+ Ultra HD
\nNow TV<\/a> Smart Box (tied)<\/td>\n<\/tr>\n
Best TV Content (judges\u2019 award)<\/td>\nSky<\/td>\nNow TV<\/a><\/td>\nBT<\/a>\/
\nVirgin (tied)<\/td>\n<\/tr>\n
Best TV Streaming Service<\/td>\nNetflix<\/td>\nAmazon<\/a> Prime<\/td>\nNOW TV<\/a><\/td>\n<\/tr>\n
Best Value Broadband Provider<\/td>\nPlusnet<\/a><\/td>\nEE<\/a><\/td>\nTalkTalk<\/a><\/td>\n<\/tr>\n
Broadband Provider of the Year<\/td>\nPlusnet<\/td>\nEE<\/a><\/td>\nVirgin Media<\/td>\n<\/tr>\n
Fastest Broadband Provider<\/td>\nVirgin Media<\/td>\nSSE<\/td>\nBT<\/a><\/td>\n<\/tr>\n
TV Provider of the Year<\/td>\nTalkTalk<\/a><\/td>\nVirgin Media<\/td>\nBT<\/td>\n<\/tr>\n
Most Popular Broadband Provider<\/td>\nBT<\/td>\nSky<\/td>\nVirgin Media<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Mobile Categories<\/strong><\/td>\n1st <\/strong><\/td>\n2nd <\/strong><\/td>\n3rd <\/strong><\/td>\n<\/tr>\n
Best Network Coverage<\/td>\nEE<\/a><\/td>\nO2<\/a><\/td>\nVodafone<\/a><\/td>\n<\/tr>\n
Best Network Customer Service<\/td>\nGiffgaff<\/a><\/td>\nThree UK<\/a><\/td>\nVirgin Media<\/td>\n<\/tr>\n
Best Network for Data<\/td>\nThree UK<\/a><\/td>\nGiffgaff<\/a><\/td>\nBT<\/td>\n<\/tr>\n
Best Network for Roaming<\/td>\nThree UK<\/td>\nO2<\/a><\/td>\nGiffgaff<\/a><\/td>\n<\/tr>\n
Best Pay Monthly Network<\/td>\nThree UK<\/td>\nTesco Mobile<\/a><\/td>\nO2<\/a><\/td>\n<\/tr>\n
Best PAYG Network<\/td>\nO2<\/td>\nThree<\/td>\nTesco Mobile<\/a><\/td>\n<\/tr>\n
Best Retailer Customer Service<\/td>\nVirgin Media<\/td>\nThe Smartphone Company<\/td>\nThree UK<\/td>\n<\/tr>\n
Best SIM Only Network<\/td>\nThree UK<\/td>\nGiffgaff<\/td>\nBT<\/td>\n<\/tr>\n
Best Value Pay Monthly<\/td>\nTesco Mobile<\/a><\/td>\nVirgin Media<\/td>\nThree UK<\/td>\n<\/tr>\n
Best Value SIM Only<\/td>\nGiffgaff<\/td>\nTesco Mobile<\/td>\nVirgin Media<\/td>\n<\/tr>\n
High Street Retailer of the Year<\/td>\nTesco Mobile<\/td>\nCarphone Warehouse<\/a><\/td>\nO2<\/td>\n<\/tr>\n
Mobile Manufacturer of the Year (judges\u2019 award)<\/td>\nApple<\/td>\nOnePlus<\/td>\nGoogle<\/td>\n<\/tr>\n
Mobile Phone of the Year (judges\u2019 award)<\/td>\nSamsung Galaxy S7 Edge<\/td>\nApple iPhone 7 Plus<\/td>\nGoogle Pixel XL<\/td>\n<\/tr>\n
Mobile Reseller of the Year<\/td>\nMobiles.co.uk<\/td>\nThe Smartphone Company<\/td>\nMobile Phones Direct<\/td>\n<\/tr>\n
Network of the Year<\/td>\nGiffgaff<\/td>\nThree UK<\/td>\nTesco Mobile<\/td>\n<\/tr>\n
Online Retailer of the Year<\/td>\nThree UK<\/td>\nTesco Mobile<\/td>\nVirgin Media<\/td>\n<\/tr>\n
Pay Monthly Retailer of the Year<\/td>\nThree UK<\/td>\nTesco Mobile<\/td>\nVirgin Media<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n\n\n\n\n\n
Mobiles, Broadband & TV Categories<\/strong><\/td>\n1st <\/strong><\/td>\n2nd <\/strong><\/td>\n3rd <\/strong><\/td>\n<\/tr>\n
Telecoms Innovation Award (judges\u2019 award)<\/td>\nSky Q<\/td>\nSky Mobile<\/a> \u2018Roll\u2019<\/td>\nLG G5 modular phone<\/td>\n<\/tr>\n
Quadplay Provider of the Year<\/td>\nVirgin Media<\/td>\nBT<\/td>\nTalkTalk<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

One unusual award in uSwitch’s survey appears to be the “Most Popular Broadband Provider<\/em>” category, which this year went to BT and that’s despite Ofcom<\/a> reporting that the operator attracted proportionally more complaints than any other broadband ISP during Q3 2016 (here<\/a>). Apparently the award was decided using a combination of feedback from uSwitch’s consumer panel and internal sales data.<\/p>\n

Sadly uSwitch didn’t provide a breakdown of survey responses for each award category, which might have provided some useful insight.<\/p>\n","protected":false},"excerpt":{"rendered":"

The annual uSwitch.com Awards 2017 were held last night and this saw Plusnet grab the most wins for fixed line broadband, while Three UK scooped up more wards for Mobile related categories than their competitors and Sky (Sky Broadband) also did quite well on the Pay TV front.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[150,474,405,32,84,66,63,475],"class_list":["post-13416","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-awards","tag-bt","tag-ee","tag-o2","tag-plusnet","tag-sky-broadband","tag-three-uk","tag-virgin-media"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nuSwitch Name the UK Best Mobile and Broadband Providers in 2017 Awards - ISPreview UK<\/title>\n<meta name=\"description\" content=\"The annual uSwitch.com Awards 2017 were held last night and this saw Plusnet grab the most wins for fixed line broadband, while Three UK scooped up more\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2017\/02\/uswitch-name-uk-best-mobile-broadband-providers-2017-awards.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"uSwitch Name the UK Best Mobile and Broadband Providers in 2017 Awards - 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