{"id":13709,"date":"2017-03-29T14:00:15","date_gmt":"2017-03-29T13:00:15","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=13709"},"modified":"2017-03-29T14:00:15","modified_gmt":"2017-03-29T13:00:15","slug":"uk-isp-zen-internet-launches-mobile-management-app-customers","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2017\/03\/uk-isp-zen-internet-launches-mobile-management-app-customers.html","title":{"rendered":"UK ISP Zen Internet Launches Mobile Management App for Customers"},"content":{"rendered":"

Customers of broadband ISP Zen Internet<\/a> can now benefit from a new ‘My Zen<\/em>‘ self-service app for Smartphones and Tablet computers (Android + iOS), which aims to provide subscribers with a lot of extra detail about their accounts \/ connections and extra support options.<\/p>\n

Pretty much all of the major providers now have a Smartphone App, although it’s less common to find such a feature among the small and medium sized providers. As usual the App is a free piece of software, which can be downloaded here for Android<\/a> devices or here for iOS<\/a> (iPhone, iPad etc.).<\/p>\n

Primary My Zen App Features<\/strong><\/span><\/p>\n

* View details of your current broadband and voice services, including:<\/p>\n

— Current and past broadband usage info
\n— Live status against each service
\n— Self-help user guides<\/p>\n

* Check call wait times for tech support and customer services teams.<\/p>\n

* Get notifications of any outages affecting your services.<\/p>\n

* Run simple diagnostic tests from your device.<\/p>\n

* Access live chat.<\/p><\/blockquote>\n

So far the app appears to have received some very positive feedback.<\/p>\n","protected":false},"excerpt":{"rendered":"

Customers of broadband ISP Zen Internet can now benefit from a new ‘My Zen‘ self-service app for Smartphones and Tablet computers (Android + iOS), which aims to provide subscribers with a lot of extra detail about their accounts \/ connections and extra support options.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[98],"class_list":["post-13709","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-zen-internet"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nUK ISP Zen Internet Launches Mobile Management App for Customers - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Customers of broadband ISP Zen Internet can now benefit from a new 'My Zen' self-service app for Smartphones and Tablet computers (Android + iOS), which\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2017\/03\/uk-isp-zen-internet-launches-mobile-management-app-customers.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UK ISP Zen Internet Launches Mobile Management App for Customers - 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