{"id":13776,"date":"2017-04-12T09:00:59","date_gmt":"2017-04-12T08:00:59","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=13776"},"modified":"2017-04-12T09:19:06","modified_gmt":"2017-04-12T08:19:06","slug":"uk-isp-bt-name-top-5-worst-nuisance-callers-2-million-adopt-call-protect","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2017\/04\/uk-isp-bt-name-top-5-worst-nuisance-callers-2-million-adopt-call-protect.html","title":{"rendered":"BT Names the UK Top 5 Worst Nuisance Callers as 2 Million Adopt Call Protect"},"content":{"rendered":"<p>It&#8217;s been three months since <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> introduced their free &#8216;<em>Call Protect<\/em>&#8216; service to tackle nuisance calls (<a href=\"http:\/\/www.ispreview.co.uk\/index.php\/2017\/01\/uk-isp-bt-finally-launches-free-service-cull-nuisance-phone-calls.html\" target=\"_blank\">here<\/a>) and some 2 million homes across the United Kingdom are now using it. The broadband ISP has also published a table of the top 5 worst nuisance callers for March 2017.<!--more--><\/p>\n<p>The <strong>Call Protect<\/strong> system works by using powerful computers to analyse large amounts of live data, enabling <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>&#8217;s network team in Oswestry to identify rogue numbers (i.e. those that make enormous numbers of calls) and add them to a special blacklist. Customers can also help by identifying troublesome numbers to the system or creating their own personal blacklist.<\/p>\n<p>The provider estimates that, since its launch, Call Protect has reduced the number of nuisance calls reaching customers by diverting 65% of those calls into its junk voicemail box. In addition, customers are making more than 80,000 calls a week to the service&#8217;s 1572 number in order to add calls, check voicemail or change settings etc.<\/p>\n<h3><span style=\"color: #339966;\"><strong>Top 5 Worst UK Nuisance Callers (4-11th March 2017)<\/strong><\/span><\/h3>\n<table border=\"0\" width=\"100%\" cellspacing=\"2\" cellpadding=\"2\">\n<tbody>\n<tr>\n<td width=\"67\"><\/td>\n<td style=\"text-align: center; border-radius: 4px;\" bgcolor=\"#e5e5e5\" width=\"177\"><strong>Categories<\/strong><\/td>\n<td style=\"text-align: center; border-radius: 4px;\" bgcolor=\"#e5e5e5\" width=\"100\"><strong>Volume<\/strong><\/td>\n<td style=\"text-align: center; border-radius: 4px;\" bgcolor=\"#e5e5e5\" width=\"124\"><strong>Proportion<\/strong><\/td>\n<\/tr>\n<tr>\n<td>1<\/td>\n<td>Accident claims<\/td>\n<td>12,211,599<\/td>\n<td>41%<\/td>\n<\/tr>\n<tr>\n<td>2<\/td>\n<td>Personal details (Scam)<\/td>\n<td>5,439,781<\/td>\n<td>18.50%<\/td>\n<\/tr>\n<tr>\n<td>3<\/td>\n<td>PPI<\/td>\n<td>1,892,479<\/td>\n<td>6.40%<\/td>\n<\/tr>\n<tr>\n<td>4<\/td>\n<td>Computer scam<\/td>\n<td>3,593,103<\/td>\n<td>12.60%<\/td>\n<\/tr>\n<tr>\n<td>5<\/td>\n<td>Debt collection<\/td>\n<td>2,212,713<\/td>\n<td>7.50%<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Other<\/td>\n<td>4,131,102<\/td>\n<td>14%<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Total<\/strong><\/td>\n<td><strong>29,480,477<\/strong><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s been three months since BT introduced their free &#8216;Call Protect&#8216; service to tackle nuisance calls (here) and some 2 million homes across the United Kingdom are now using it. The broadband ISP has also published a table of the top 5 worst nuisance callers for March 2017.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,109,479],"class_list":["post-13776","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-bt","tag-internet-privacy","tag-security"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BT Names the UK Top 5 Worst Nuisance Callers as 2 Million Adopt Call Protect - ISPreview UK<\/title>\n<meta name=\"description\" content=\"It&#039;s been three months since BT introduced their free &#039;Call Protect&#039; service to tackle nuisance calls (here) and some 2 million homes across the United\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2017\/04\/uk-isp-bt-name-top-5-worst-nuisance-callers-2-million-adopt-call-protect.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BT Names the UK Top 5 Worst Nuisance Callers as 2 Million Adopt Call Protect - 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