{"id":14015,"date":"2017-06-02T15:11:45","date_gmt":"2017-06-02T14:11:45","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=14015"},"modified":"2017-06-02T15:11:45","modified_gmt":"2017-06-02T14:11:45","slug":"ee-adds-welsh-language-support-pledges-4g-boost-wales","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2017\/06\/ee-adds-welsh-language-support-pledges-4g-boost-wales.html","title":{"rendered":"EE Adds Welsh Language Support and Pledges 4G Boost for Wales"},"content":{"rendered":"<p>Mobile operator <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/eebroadband\" rel=\"nofollow\" target=\"_blank\">EE<\/a> has introduced Welsh language customer service for people in Wales and confirmed that they intend to boost <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/4g\">4G<\/a> geographic network coverage of Wales from 40% at the start of 2016 to 90% by the end of 2017 (overall UK coverage will reach 95% by the same date).<!--more--><\/p>\n<p>Apparently customers in Wales will now be able to request a call from <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/eebroadband\" rel=\"nofollow\" target=\"_blank\">EE<\/a>&#8217;s dedicated Welsh-speaking customer service team via TEXT message or online via their website. In stores, customers will also be able to identify fluent Welsh speaking staff members by the Welsh flag featured on their name badge.<\/p>\n<p>On top of that <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/eebroadband\" rel=\"nofollow\" target=\"_blank\">EE<\/a> said that they have also tripled mobile network capacity in Cardiff city centre ahead of the UEFA Champions League final.<\/p>\n<blockquote class=\"bq1\"><p><strong>Marc Allera, EE CEO, said:<\/strong><\/p>\n<p>&#8220;We\u2019re working to provide our customers with the best <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/4g\">4G<\/a> coverage and customer service in Wales. That\u2019s why we\u2019re boosting our <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/4g\">4G<\/a> network across the country, and we\u2019re proud to be the first mobile operator to provide the option to speak to us in Welsh, whether requesting a call back from the outstanding team in Merthyr Tydfil or visiting us in many of our retail stores across Wales.&#8221;<\/p><\/blockquote>\n<p>End.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mobile operator EE has introduced Welsh language customer service for people in Wales and confirmed that they intend to boost 4G geographic network coverage of Wales from 40% at the start of 2016 to 90% by the end of 2017 (overall UK coverage will reach 95% by the same date).<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[61,405,71],"class_list":["post-14015","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-4g","tag-ee","tag-wales"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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