{"id":14460,"date":"2017-09-25T00:01:36","date_gmt":"2017-09-24T23:01:36","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=14460"},"modified":"2017-09-25T06:49:55","modified_gmt":"2017-09-25T05:49:55","slug":"john-henry-group-reveals-obstacles-building-uk-fibre-optic-networks","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2017\/09\/john-henry-group-reveals-obstacles-building-uk-fibre-optic-networks.html","title":{"rendered":"John Henry Group Reveals the Obstacles to Building UK Fibre Optic Networks"},"content":{"rendered":"

Mark Heraghty, Non-Executive Chairman of civil engineering firm the John Henry Group<\/a>, has told ISPreview.co.uk that FTTP<\/a> lines are the “only real future proof<\/em>” broadband solution for the UK, but issues with notice and permit schemes, training and wayleaves can hurt progress.<\/p>\n

JHG has been around for 30 years and they’re currently one of the fastest growing integrated service providers in the United Kingdom, providing total partnership solutions to companies and organisations seeking to maintain and grow their telecoms or highway infrastructure footprints.<\/p>\n

The group started life by helping BT<\/a> to build their national network and they’re also heavily involved with Virgin Media<\/a>’s current \u00a33bn Project Lighting network expansion. As a result of that the company now employs more than 1,300 people across 9 offices and depots in the United Kingdom. Suffice to say that they know a thing or two about building next generation broadband infrastructure.<\/p>\n

\"jhg<\/p>\n

According to Mark Heraghty<\/strong>, the roll-out of “ultrafast<\/em>” Gigabit capable Fibre-to-the-Premise<\/strong> (FTTP<\/a> \/ FTTH<\/a>) broadband networks is starting to pick up pace but there are still some areas that need serious improvement. For example, Heraghty complains that they’ve sometimes “had to wait months for the granting of a wayleave<\/em>” (land access agreement).<\/p>\n

Training is another area of concern because the amount of new network builds being planned over the coming months is putting a strain on existing resources. On this point Heraghty warns that “there simply isn\u2019t the quality resource available to realise the ambitions of all ISPs at the present time<\/em>” and as such he calls for “training centres with approved accreditations<\/em>” to be formed specifically for FTTH<\/a> construction in the UK.<\/p>\n

Noticing and permit schemes have also been causing headaches for civil engineering firms and Heraghty recommends a simplified process in order to reduce the “amount of detail and timing required<\/em>” to notice new builds. However these are only some of the challenges involved with building such infrastructure and our full interview covers plenty of other areas.<\/p>\n

The John Henry Group Interview<\/strong><\/span><\/h3>\n

1. Can you tell us a bit about the history of JHG, such as how it came into existence and what you do differently, if anything, from the rest of the market?<\/strong><\/p>\n

ANSWER:<\/u>
\nJohn Henry Group was established 30 years ago, initially working to provide civil engineering services for BT<\/a>, repairing and building telecoms networks.<\/p>\n

Having grown considerably in the past 30 years, the company is experienced further growth of about 35% per cent over the past two financial years and now employs more than 1,300 people across nine offices, offering a national footprint as a partner to major ISP clients, as well as alternative, blue chip and public sector network providers and start-up businesses.<\/p>\n

John Henry Group is a recognised innovator. For example, it was the firm behind forward-thinking winning Geo-sight safety and performance technology and narrow trenching civil engineering solutions (not to be confused with micro trenching). The technique allows for telecoms networks to be built at a reduced costs and at a much faster speed than a conventional civils works.<\/p><\/blockquote>\n

2. Perhaps one of the past year\u2019s biggest events was the Brexit vote to leave the European Union. What are your thoughts on how leaving the EU in a couple of years\u2019 time might impact your company and how you work, if at all?<\/strong><\/p>\n

ANSWER:<\/u>
\nIn terms of future operatives and management, we are investing heavily in an internal academy and an apprentice\u2019s scheme. The internal academy aims to scout and train members of staff in the business in specific skills sets to help them advance in their career in telecoms and highways related workstreams.<\/p>\n

However, of the main challenges for the John Henry Group will be the global mobility challenge around the resourcing of staff\/labour to support our projects. The UK currently has a major shortage of civil engineering personnel and in the current climate, there is an increased shortfall due to the \u2018boom\u2019 we are experiencing with the construction and maintenance of telecoms networks.<\/p>\n

As a result, we have had to look abroad to Europe to find gangs and crews that we can train to work on UK telecoms networks to bridge the gap in the labour market. There may be some concern surrounding the mobility of these engineers and telecoms gang members after we leave the EU and we await the outcome of what leaving the EU will mean in relation to mobility and movement of people across the continent.<\/p><\/blockquote>\n

Continued on the next page..<\/p>\n

<\/p>\n

3. Virgin Media<\/a> has recently committed to ensure that over 2 million UK premises are reached by their network using ultrafast Fibre-to-the-Premise (FTTP<\/a>) technology and BT<\/a> have similarly pledged to cover 2 million premises (they\u2019re also consulting on the possibility of doing 10 million premises).<\/strong><\/p>\n

On top of that we\u2019re seeing a lot of similar deployments by smaller operators, such as Gigaclear<\/a>, Hyperoptic<\/a>, IFNL, Cityfibre<\/a> and so forth. We\u2019d assume this means more business for JHG, but do you think that rolling out FTTP\/H\/B is the right approach for the UK broadband market?<\/strong><\/p>\n

ANSWER:<\/u>
\nJohn Henry Group has experienced considerable growth in the past two years, approximately 35% year on year. We are currently experiencing a vibrant and positive boom in the telecoms market and more and more people expect better connectivity with smart devices like phones and tablets. Also, people\u2019s homes are also becoming more intelligent, so the introduction of products like the Amazon<\/a> Echo and smart electronics, fridges and thermostats, also require bandwidth \u2013 therefore, as the public\u2019s appetite for these technologies continues to grow, so will the demand for bandwidth.<\/p>\n

The only real future proof solution is a giga-bit connection that can be provided by fibre to the premises (home or business) ‘Ultrafast’ network. Whilst 96% of the UK is already receiving ‘Superfast’ hybrid fibre\/copper (or similar) networks, these networks do still have limitations, especially if a household wants to enjoy access to high-definition streaming. As the devices that provide these services also become more affordable, this will increase the strain on the final third of the copper network (into the home\/premises).<\/p>\n

John Henry Group has been working to deliver \u2018pure\u2019 fibre networks with a range of growing alternative network providers as well as major providers like Virgin Media<\/a> on its Project Lightning build. Also we have recently made advances to open a specialist \u2018Alt-Net\u2019 division to work with and advise growing\/start-up ISPs of the best way commercially to realise the delivery of FTTP as a result of this market boom.<\/p><\/blockquote>\n

4. As the roll-out of fibre optic broadband progresses we\u2019re starting to hear more about the sometimes negative impact of fixed penalty notices (FPN) and related enforcement by local authorities. What kind of experiences has JHG had with FPNs and how would you improve the situation?<\/strong><\/p>\n

ANSWER:<\/u>
\nMost FPNs we receive are for late registration of works and signing and guarding issues on the site. There is a difference of interpretation of the legislation depending on where we work in the UK. This in turn can also dictate where an ISP may choose to grow its network which can be a negative impact for some communities.<\/p>\n

We have sought to improve this with the introduction of a digital tool called Geo-sight, which allows us to remotely monitor works with a smartphone app. Teams record all of their movements in picture format with the app and then submit the images to a special head office cloud, which can be accessed by senior managers, HSEQ and other operations staff. Alerts can also be set up to ensure that sites are compliant, so that any issues can be corrected immediately with advice from head office issued if needed.<\/p>\n

Geo-sight allows us to prove that we have left our site compliant, so that we can combat any controversial FPNs, whilst introducing better working practices through the process of recording our works with remote\/app technologies.<\/p><\/blockquote>\n

5. The Government has recently moved to revise the Electronic Communications Code (ECC) so as to help simplify wayleave agreements and make it cheaper \/ easier to build new telecoms infrastructure on private land. What are your thoughts on the changes (e.g. do they go far enough?) and what kind of impact might they have on JHG?<\/strong><\/p>\n

ANSWER:<\/u>
\nWayleaves have always been a problem in the UK. Sometimes we have constructed in the highway to the private land boundary and have had to wait months for the granting of a wayleave in order to connect a tenant\/business on behalf of the ISP. Anything that improves this situation will be welcome.<\/p><\/blockquote>\n

6. Speaking of FPNs and Wayleaves, the Broadband Stakeholders Group (BSG) and Analysys Mason have jointly published a new report that highlights a large number of ways in which the civil engineering cost of deploying new fibre optic broadband networks could be further reduced (here<\/a>).<\/strong><\/p>\n

In your opinion, what does this report get right and what do you think it got wrong or could have improved upon?<\/strong><\/p>\n

ANSWER:<\/u>
\nThe report was extremely welcome and certainly covers some of the problems facing network construction in the UK today<\/p>\n

GETS RIGHT<\/p>\n

We agree with the Analysis Mason report that early engagement is essential with all parties. When all stakeholders are aware of the working schedules and agendas, we would agree that they run extremely smoothly. This should also extend to ongoing site communications, such as public relations planning and residential communication. Our public relations team is currently working on a strategy to ensure communications with members of the public is maximised throughout the build process.<\/p>\n

We also agree that the current noticing and permitting schemes do not lend well to network construction and a review would be very welcome.<\/p>\n

IMPROVED UPON<\/p>\n

The report could be improved upon by having greater discussion on alternative reinstatement materials not just when referring to Section 58 Restriction notices, but for everyday use in installing FTTH<\/a> networks. The alternative materials could be performance based and may improve the buildability of networks.<\/p><\/blockquote>\n

7. We tend to see a lot of reports about contractors for telecoms and broadband companies causing problems for local authorities through “defective” or unsafe street works, which are obviously increasing as the level of network building intensifies.<\/strong><\/p>\n

No doubt JHG has had to deal with a few problems like this too. What must such contractors do to reduce their occurrence and do you feel that JHG itself needs to make any improvements?<\/strong><\/p>\n

ANSWER:<\/u>
\nWe have had to think innovatively to improve the way we supervise and monitor the success of street works. Success in street works comes in many guises. Obviously the objective is to deliver a network for our clients but we also need to ensure we are doing this safely and working in conjunction with members of the public and local and in some cases, national organisations and authorities.<\/p>\n

We have developed new technologies and techniques to ensure that we can build networks quicker which means we are effectively \u2018out of the way\u2019 of members of the public quicker than our competitors but we also have had to think about defect monitoring and how the end product (the network) is completed to a satisfactory standard in the eyes of the client and the local authority for example. To do this, we have developed Geo-sight which allows us to take pictures and evidence complete and satisfactory works for our clients and local authorities. We are also able to use this technology to evidentially \u2018mitigate\u2019 against unfair defect fines using photo capture.<\/p>\n

Taking this a step further, we have also developed a progressive initiative called Inmystreet.info<\/a><\/strong>, which is a search Engine that allows members of the public and other stakeholders in the project to find out exactly what works are going on outside their homes or businesses by scanning a special QR code on special courtesy boards we have developed. The user inputs their street name and can find the schedule of works. They can even sign up to the service as it\u2019s being built. We hope this will be a powerful tool in the communication process with members of the public.<\/p>\n

Training is vital. The amount of network build over the coming months for all civils contractors cannot be undertaken by existing resources. Training centres with approved accreditations need to be formed specifically for FTTH construction in the UK. There simply isn\u2019t the quality resource available to realise the ambitions of all ISPs at the present time.<\/p>\n

We\u2019re investing heavily in a new integrated training operation which combines many advancements of video technology, in house training agendas and an app based system which will allow us to \u2018push\u2019 training content out into the field, ensuring training and resource material is readily accessible in both digital and printed format to help our personnel develop or continue to operate to high standards of safety and quality expected by both our clients and the official industry bodies and organisations.<\/p><\/blockquote>\n

8. In terms of physically deploying new fibre optic broadband networks, over the past few years what advances on the civil engineering side have helped the most with related roll-outs (i.e. improved the timescale and cost efficiencies etc.) and why?<\/strong><\/p>\n

ANSWER:<\/u>
\nJohn Henry Group has developed a narrow trenching solution which has provided significant savings on a civils infrastructure build in a bituminous (asphalt) pavement. The technique was developed in Cambridge at our head office. Because of the speed of the build, from a PR perspective, it reduces the disruption of street works on people and businesses in the area in which we are building the network. The environmental impact is also much lower due to material reduction on the trench backfill and the reduced vehicle movements associated during the construction process. Effectively, it means John Henry Group offers ISPs the fastest, most cost-effective compliant network build solution in the market.<\/p>\n

Alternatively, advancements in micro trenching look promising. If we look abroad, we see the use of alternative techniques and plant\/machinery which would help with the roll-outs, achieving both significant commercial return and a quicker construction solution and we are actively engaged with many new equipment manufacturers and partner companies abroad to explore these latest technologies.<\/p>\n

These methods such as micro trenching and alternative reinstatement materials are yet to be fully deployed in the UK, and legislation may not allow, but there is no doubt they would help the roll out of future and next gen networks. This is partly due to the nervousness of using materials or processes not defined in the current NRSWA 91 SROH (The Specification for Reinstatement of Openings in the Highway).<\/p>\n

There is an SROH Appendix 9 Trial Approval process to gain alternative materials acceptance, however it can prove a lengthy process. Highway Authorities quite rightly want to ensure that the techniques and products used in our highways are fit for purpose, but the use of such would help the roll-out of future and \u2018next gen\u2019 networks.<\/p><\/blockquote>\n

9. If you ran the government, what other regulatory \/ law changes would you introduce in order to make it easier and quicker for civil engineering teams to deploy new broadband and mobile infrastructure?<\/strong><\/p>\n

ANSWER:<\/u>
\nNoticing and permit scheme changes – Attempting to construct large residential based networks using today’s current noticing and permit schemes is problematic. The amount of detail and timing required to notice these builds can be complicated. A simplification of the process in this area would be very welcome.<\/p>\n

Alternative reinstatement materials – Better promotion and simpler legislation for the use of alternative reinstatement materials that are performance based rather than traditional. These materials may well allow industry to de-skill some of the current civil engineering practices allowing a greater labour pool to be drawn upon.<\/p><\/blockquote>\n

10. Over the years we\u2019ve seen various comical examples where the deployment of new fibre optic infrastructure has been disrupted by unusual problems with animals or nature. Have JHG faced any similarly unusual or awkward challenges and which ones were the most memorable (please include some pictures if possible)?<\/strong><\/p>\n

ANSWER:<\/u>
\nInterestingly, a few years ago we were undertaking civils works in Madingley near Cambridge. Our engineers were on site surveying ahead of works and we noticed a \u2018half pipe\u2019 embedded into the ground which did not show up on any utility drawings.<\/p>\n

Unbeknown to us, this was a new design for a toad crossing \u2013 a type of pipe which stops the toads crossing the road to reach the water on the other side of the road! Naturally, we had to be careful installing cables around the barriers in case any animals were harmed or the crossing \u2018barriers\u2019 were damaged.<\/p><\/blockquote>\n

11. Finally, are there any other practical advances in civil engineering on the horizon that might help to both speed up and \/ or bring down the cost of rolling out new telecoms infrastructure?<\/strong><\/p>\n

ANSWER:<\/u>
\nAlthough directional drilling is not new in the UK, there are some exciting advances in technology out there. It\u2019s a tried and tested method and we have worked to deliver a variety of directional drilling schemes across the UK, varying from small streams, to large rivers \u2013 live the River Orwell in Suffolk.<\/p>\n

John Henry Group has its own directional drilling equipment and we\u2019ve recently been using it to drill cables under main roads\/rivers\/rail crossings. Most commonly, it is widely used in the USA where there is more room to manoeuvre the equipment.<\/p>\n

Smaller rigs are being developed and may prove extremely cost effective and less disruptive in installing micro ducts for FTTH. As with many other innovations, we are exploring new ways to bring this equipment over to the UK to trial with a view to exploring how it can minimise disruption and provide greater commercial impact for our clients.<\/p><\/blockquote>\n

ISPreview.co.uk would just like to send a big THANK YOU to Mark Heraghty for being kind enough to engage with our interview.<\/p>\n","protected":false},"excerpt":{"rendered":"

Mark Heraghty, Non-Executive Chairman of civil engineering firm the John Henry Group, has told ISPreview.co.uk that FTTP lines are the “only real future proof” broadband solution for the UK, but issues with notice and permit schemes, training and wayleaves can hurt progress.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[6,1],"tags":[52,65,56,69,38,475],"class_list":["post-14460","post","type-post","status-publish","format-standard","hentry","category-editorial_article","category-uk_isp_news","tag-fibre-optic","tag-ftth","tag-fttp","tag-bt-openreach","tag-politics","tag-virgin-media"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nJohn Henry Group Reveals the Obstacles to Building UK Fibre Optic Networks - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Mark Heraghty, Non-Executive Chairman of civil engineering firm the John Henry Group, has told ISPreview.co.uk that FTTP lines are the "only real future\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2017\/09\/john-henry-group-reveals-obstacles-building-uk-fibre-optic-networks.html\" \/>\n<link rel=\"next\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2017\/09\/john-henry-group-reveals-obstacles-building-uk-fibre-optic-networks.html\/2\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"John Henry Group Reveals the Obstacles to Building UK Fibre Optic Networks - 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