{"id":16036,"date":"2018-05-05T00:01:46","date_gmt":"2018-05-04T23:01:46","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=16036"},"modified":"2018-05-03T13:38:37","modified_gmt":"2018-05-03T12:38:37","slug":"isp-plusnet-expand-uk-low-cost-areas-to-more-broadband-users","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2018\/05\/isp-plusnet-expand-uk-low-cost-areas-to-more-broadband-users.html","title":{"rendered":"ISP Plusnet Expand UK Low Cost Areas to More Broadband Users"},"content":{"rendered":"<p>A sizeable portion of <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/plusnetuk\" rel=\"nofollow\" target=\"_blank\">Plusnet<\/a>&#8217;s broadband ISP subscriber base has recently been informed that they will benefit from a good reduction in the price of their service. The move comes after the provider decided to implement a wider definition for &#8216;<em>Low Cost Areas<\/em>&#8216; on their network.<!--more--><\/p>\n<p>At present their customers pay less for the service if they live in a &#8220;<em>Low Cost Area<\/em>&#8220;, which is reflective of <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a>&#8217;s UK telecoms market definitions. Customers considered to be outside of this area could end up paying significantly more for the same service, which is an approach that we&#8217;ve seen other ISPs adopt too (some of them don&#8217;t make this obvious until you try to sign-up).<\/p>\n<p>For example, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/plusnetuk\" rel=\"nofollow\" target=\"_blank\">Plusnet<\/a> charges \u00a39.99 for a 17Mbps unlimited broadband (excluding line rental) service in a &#8220;<em>Low Cost Area<\/em>&#8221; but if you live outside of this then that rises to \u00a317.49 a month (quite a big jump). Likewise a 38Mbps <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\">FTTC<\/a> service costs \u00a314.99 a month in &#8220;<em>Low Cost Areas<\/em>&#8221; and \u00a322.49 everywhere else.<\/p>\n<h3><span style=\"color: #339966;\"><strong>What is a Low Cost Area?<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a>&#8217;s current regulatory model tends to filter each part of the United Kingdom into three categories (markets). This helps to define which areas need more regulation to protect consumers (<strong>Market A<\/strong>) and which can benefit from softer regulation due to strong competition (<strong>Market B<\/strong>). The third market is Hull and that is largely <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/kcom\" rel=\"nofollow\" target=\"_blank\">KCOM<\/a>&#8217;s patch.<\/p>\n<p>At present about 90% of the UK is Market B (the &#8220;<em>Low Cost Area<\/em>&#8220;), which means you have more choice of primary operators, less regulation and are probably on a modern exchange with more affordable capacity. By comparison Market A (9.5% of UK premises) tends to reflect the most rural or digitally isolated areas, which may suffer due to a lack of competition (e.g. only <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>) and cost more to serve.<\/p>\n<p>So what&#8217;s changed? In 2017 the regulator proposed to update their market definitions, which is necessary because a lot has changed since the last revision in 2014. Over the past 3-4 years we&#8217;ve seen unbundled (LLU) platforms, such as those from <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/bskyb\" rel=\"nofollow\" target=\"_blank\">Sky Broadband<\/a>, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vodafoneuk\" rel=\"nofollow\" target=\"_blank\">Vodafone<\/a> and <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/tt\" rel=\"nofollow\" target=\"_blank\">TalkTalk<\/a>, expand their coverage. Likewise alternative network (AltNet) ISPs, such as <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/gigaclear\" rel=\"nofollow\" target=\"_blank\">Gigaclear<\/a>, have also grown their reach.<\/p>\n<p>As a result fewer people now live in the more expensive Market A areas.<\/p>\n<blockquote><p><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2017\/06\/ofcom-propose-deregulate-uk-wholesale-broadband-market.html\"><strong>Proposed UK Market Definitions (2017)<\/strong><\/a><\/p>\n<p><strong>Market A (2.0% of premises)<\/strong><br \/>\nAreas in the UK where there is limited or no network competition (exchange areas which are <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>-only or <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> + one other primary operator).<\/p>\n<p><strong>Market B (97.3% of premises)<\/strong><br \/>\nAreas in the UK where there is reasonable network competition (exchange areas which are at least BT + two other primary operators).<\/p>\n<p><strong>Hull Area<\/strong><br \/>\nCovers 0.7% of UK premises, where <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/kcom\" rel=\"nofollow\" target=\"_blank\">KCOM<\/a> is the only significant provider.<\/p><\/blockquote>\n<p>Sadly <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a> has quietly delayed their final statement on this proposal until summer 2018 but happily <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/plusnetuk\" rel=\"nofollow\" target=\"_blank\">Plusnet<\/a> has decided not to wait. Instead the ISP recently began adopting the new definitions, which is something that affected subscribers will welcome because it means a big price cut.<\/p>\n<blockquote class=\"bq1\"><p><strong>A Spokesperson for Plusnet told ISPreview.co.uk:<\/strong><\/p>\n<p>&#8220;<em>We always want to do the very best for our customers and took the decision to make the changes ahead of Ofcom\u2019s final statement being issued<\/em>.&#8221;<\/p><\/blockquote>\n<p>Obviously anybody already in a Market B area will not see any change.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A sizeable portion of Plusnet&#8217;s broadband ISP subscriber base has recently been informed that they will benefit from a good reduction in the price of their service. The move comes after the provider decided to implement a wider definition for &#8216;Low Cost Areas&#8216; on their network.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[36,84],"class_list":["post-16036","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-ofcom-regulation","tag-plusnet"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ISP Plusnet Expand UK Low Cost Areas to More Broadband Users - ISPreview UK<\/title>\n<meta name=\"description\" content=\"A sizeable portion of Plusnet&#039;s broadband ISP subscriber base has recently been informed that they will benefit from a good reduction in the price of\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2018\/05\/isp-plusnet-expand-uk-low-cost-areas-to-more-broadband-users.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ISP Plusnet Expand UK Low Cost Areas to More Broadband Users - 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