{"id":17967,"date":"2019-02-08T07:43:27","date_gmt":"2019-02-08T07:43:27","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=17967"},"modified":"2019-02-08T07:43:27","modified_gmt":"2019-02-08T07:43:27","slug":"uswitch-2019-awards-reveals-top-uk-mobile-and-broadband-isps","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2019\/02\/uswitch-2019-awards-reveals-top-uk-mobile-and-broadband-isps.html","title":{"rendered":"uSwitch 2019 Awards Reveals Top UK Mobile and Broadband ISPs"},"content":{"rendered":"

The annual uSwitch.com Awards 2019 event took place last night, which saw various wins for broadband ISPs Vodafone<\/a>, Virgin Media<\/a>, Plusnet<\/a> and TalkTalk<\/a>. Meanwhile Sky (Sky Broadband<\/a>) scooped several categories for their Mobile service and sibling NOW TV<\/a> scooped the best TV provider gong.<\/p>\n

As usual the comparison site appears to have selected its winners via a combination of methods. Most of the awards were decided based on a survey of 11,189 UK consumers (conducted between 21st December 2018 and 5th January 2019), while several other categories were chosen by a panel of “expert judges<\/em>” (journalists from the tech sector) and the ‘Fastest Mobile Network’ award was based on analysis derived from OpenSignal<\/a>.<\/p>\n

On top of that we note that the ‘Most Popular Broadband Provider<\/em>‘ and ‘Most Popular Mobile Network<\/em>‘ awards were calculated using both the consumer panel survey and uSwitch sales, although it’s unclear how much statistical significance was assigned to data from the latter.<\/p>\n

Perhaps unsurprisingly for a big commercial comparison site, smaller ISPs were alas nowhere to be seen in the award selection. This explains why Virgin Media<\/a> is named as the ‘Fastest Broadband Provider<\/em>‘ despite being unable to match the Gigabit speeds of Hyperoptic<\/a>, B4RN<\/a>, Community Fibre and Gigaclear<\/a> etc. Take these results<\/a> with the usual pinch of salt.<\/p>\n

2019 uSwitch Award Winners and Runners Up<\/strong><\/span><\/h3>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Broadband & TV Categories<\/strong><\/td>\nWinner<\/strong><\/td>\nHighly Commended<\/strong><\/td>\n<\/tr>\n
Best Triple Play Provider<\/td>\nNow TV<\/a><\/strong><\/td>\nBT<\/a><\/td>\n<\/tr>\n
Best Provider Customer Service<\/td>\nPlusnet<\/a><\/strong><\/td>\nVodafone<\/a><\/td>\n<\/tr>\n
Best Smart Media Device (judges’ awards<\/em>)<\/td>\nAmazon<\/a> Fire Stick<\/strong><\/td>\nGoogle Chromecast<\/td>\n<\/tr>\n
Best TV Content (judges’ awards)<\/em><\/td>\nNetflix<\/strong><\/td>\nSky<\/td>\n<\/tr>\n
Best TV Streaming Service (judges’ award)<\/em><\/td>\nNetflix<\/strong><\/td>\nNow TV<\/a><\/td>\n<\/tr>\n
Best Value Broadband Provider<\/td>\nVodafone<\/a><\/strong><\/td>\nPlusnet<\/a><\/td>\n<\/tr>\n
Broadband Provider of the Year<\/td>\nVodafone<\/strong><\/td>\nPlusnet<\/td>\n<\/tr>\n
Fastest Broadband Provider<\/td>\nVirgin Media<\/a><\/strong><\/td>\nBT<\/a><\/td>\n<\/tr>\n
TV Provider of the Year<\/td>\nNow TV<\/strong><\/td>\nEE<\/a><\/td>\n<\/tr>\n
Most Popular Broadband Provider<\/td>\nTalkTalk<\/a><\/strong><\/td>\nBT<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Mobile Categories<\/strong><\/td>\nWinner<\/strong><\/td>\nHighly Commended<\/strong><\/td>\n<\/tr>\n
Best Network Coverage<\/td>\nO2<\/a><\/strong><\/td>\nVodafone<\/td>\n<\/tr>\n
Best Network for Customer Service<\/td>\nSky<\/strong><\/td>\ngiffgaff<\/a><\/td>\n<\/tr>\n
Best Network for Data<\/td>\ngiffgaff<\/a><\/strong><\/td>\nSky<\/td>\n<\/tr>\n
Best Network for Roaming<\/td>\nThree<\/strong><\/td>\nEE<\/a><\/td>\n<\/tr>\n
Fastest Mobile Network – based on analysis derived from OpenSignal<\/a> Awards<\/td>\nEE<\/a><\/strong><\/td>\nVodafone<\/td>\n<\/tr>\n
Best Pay Monthly Network<\/td>\nSky<\/strong><\/td>\nBT Mobile<\/td>\n<\/tr>\n
Best PAYG Network<\/td>\nSMARTY<\/a><\/strong><\/td>\nVoxi<\/a><\/td>\n<\/tr>\n
Best Retailer for Customer Service<\/td>\nApple<\/strong><\/td>\nArgos<\/td>\n<\/tr>\n
Best SIM Only Network<\/td>\nPlusnet<\/strong><\/td>\nVirgin<\/td>\n<\/tr>\n
Best Value Pay Monthly<\/td>\nSky<\/strong><\/td>\niD Mobile<\/a><\/td>\n<\/tr>\n
Best Value SIM Only<\/td>\nSMARTY<\/a><\/strong><\/td>\nPlusnet<\/td>\n<\/tr>\n
High Street Retailer of the Year<\/td>\nApple<\/strong><\/td>\nArgos<\/td>\n<\/tr>\n
Mobile Manufacturer of the Year (judges\u2019 award<\/em>)<\/td>\nHuawei<\/strong><\/td>\nSamsung<\/td>\n<\/tr>\n
Handset of the Year (judges\u2019 award<\/em>)<\/td>\nHuawei Mate 20 Pro<\/strong><\/td>\nGoogle Pixel 3<\/td>\n<\/tr>\n
Mobile Reseller of the Year<\/td>\nMobile Phones Direct<\/strong><\/td>\nAffordable Mobiles<\/td>\n<\/tr>\n
Network of the Year<\/td>\ngiffgaff<\/a><\/strong><\/td>\nSky<\/td>\n<\/tr>\n
Online Retailer of the Year (judges\u2019 award<\/em>)<\/td>\nAmazon<\/a><\/strong><\/td>\nJohn Lewis<\/td>\n<\/tr>\n
Best Newcomer of the Year<\/td>\nXiaomi<\/strong><\/td>\nKTM Mobile<\/td>\n<\/tr>\n
Most Popular Mobile Network<\/td>\nEE<\/strong><\/td>\nO2<\/a><\/td>\n<\/tr>\n
Mobiles, Broadband & TV Categories<\/strong><\/td>\nWinner<\/strong><\/td>\nHighly Commended<\/strong><\/td>\n<\/tr>\n
Telecoms Innovation Award (judges\u2019 award<\/em>)<\/td>\nGoogle Pixel 3 – <\/strong><\/p>\n

Night Sight Mode<\/strong><\/td>\n

Huawei Mate 20 Pro –<\/p>\n

Reverse Wireless Charging<\/td>\n<\/tr>\n

Quadplay Provider of the Year<\/td>\nSky
\n<\/strong><\/td>\n		EE<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

The annual uSwitch.com Awards 2019 event took place last night, which saw various wins for broadband ISPs Vodafone, Virgin Media, Plusnet and TalkTalk. Meanwhile Sky (Sky Broadband) scooped several categories for their Mobile service and sibling NOW TV scooped the best TV provider gong.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[150,474,32,84,66,74,63,475,96],"class_list":["post-17967","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-awards","tag-bt","tag-o2","tag-plusnet","tag-sky-broadband","tag-talktalk","tag-three-uk","tag-virgin-media","tag-vodafone"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nuSwitch 2019 Awards Reveals Top UK Mobile and Broadband ISPs - ISPreview UK<\/title>\n<meta name=\"description\" content=\"The annual uSwitch.com Awards 2019 event took place last night, which saw various wins for broadband ISPs Vodafone, Virgin Media, Plusnet and TalkTalk.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2019\/02\/uswitch-2019-awards-reveals-top-uk-mobile-and-broadband-isps.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"uSwitch 2019 Awards Reveals Top UK Mobile and Broadband ISPs - 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