{"id":18137,"date":"2019-03-06T00:01:40","date_gmt":"2019-03-06T00:01:40","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=18137"},"modified":"2019-03-12T14:55:53","modified_gmt":"2019-03-12T14:55:53","slug":"talktalks-1gbps-fttp-broadband-in-york-reaches-33000-premises","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2019\/03\/talktalks-1gbps-fttp-broadband-in-york-reaches-33000-premises.html","title":{"rendered":"TalkTalk’s 1Gbps FTTP Broadband in York Reaches 33000 Premises"},"content":{"rendered":"

Budget orientated UK ISP TalkTalk<\/a> has revealed that their roll-out of a new Fibre-to-the-Premises (FTTP<\/a>) network in the city of York has now covered 33,000 homes and businesses. The final 21,000 premises are due to “follow this year<\/em>” (54,000 total) and customer satisfaction is high.<\/p>\n

By now most of you will hopefully be aware of TalkTalk<\/a>’s FibreNation<\/strong><\/a> strategy, which will initially see them build a wholly owned “full fibre<\/em>” wholesale ISP network to cover up to 60,000 homes<\/strong> in three towns and cities: Harrogate, Knaresborough and Ripon (taking place within the “next 12-18 months<\/em>“). The provider also has an ambition to cover 3 million UK premises (cost \u00a31.5bn) but this is dependent upon finding an investment partner.<\/p>\n

However TalkTalk<\/a> has separately been working with Cityfibre<\/a> and Sky Broadband<\/a> (Sky stopped investing after phase one but remain a wholesale partner) to deploy a similar “Ultra Fibre Optic<\/em>” network across the City of York<\/strong> for some years now. Originally this only covered c.14,000 premises but in 2016 they announced a Phase 2 expansion to reach an additional 40,000 (here<\/a>); Cityfibre<\/a> is not a part of phase 2 or the FibreNation strategy.<\/p>\n

In an update to investors this week we learnt that the York deployment had now reached 33,000 premises<\/strong> (14k in phase one, 19k in phase two and 21k more to follow this year) and was delivering a Customer Satisfaction Score (CSAT) of 92% “Satisfied<\/em>” (57% “Very Satisfied<\/em>“).<\/p>\n

TalkTalk’s York Highlights to Investors<\/strong><\/span><\/p>\n

Extremely positive customer reaction<\/strong><\/p>\n

\u2212Phase 1 penetration reached 35% with only TalkTalk marketing the service \u2013and 7 of the 38 Cabinets have 40%+ penetration.
\n\u2212Phase 2 cabinets released in Autumn 2018 already achieved penetration of 12% with no proactive migration activity.
\n\u2212Significantly lower fault rates and virtually no churn.
\n\u2212Net Promoter Score of +47, higher than any UK telecommunications business \u2013fixed or mobile.<\/p>\n

Exciting construction innovation driving down cost<\/strong><\/p>\n

\u2212Use of Openreach<\/a> infrastructure both ducts and poles.
\n\u2212Active cabinets expanding addressable area.<\/p><\/blockquote>\n

Back in 2016 TalkTalk said its build costs for the York network had been established at below \u00a3500 per home passed<\/strong> (doesn’t include the final home install) and they claimed to be “increasingly confident of reaching our targeted penetration rate of 30%\u201040% and delivering the proof of concept required to expand beyond York<\/em>“. We believe the build costs may have come down a little since then.<\/p>\n

In theory TalkTalk could in the future automatically migrate customers on to their FTTP<\/a> platform, although this would be a significant change of service and creates some additional complications (ISP switching choice, phone service etc.). As such it’s probably more of a consideration for the future, as copper networks are retired.<\/p>\n

The York deployment will ultimately be joined into their future FibreNation platform. Areas not covered by FibreNation are expected to be offered FTTP<\/a> and G.fast<\/a> solutions from Openreach<\/a>’s (BT<\/a>) growing network. The latest are to be connected in York is Poppleton<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Budget orientated UK ISP TalkTalk has revealed that their roll-out of a new Fibre-to-the-Premises (FTTP) network in the city of York has now covered 33,000 homes and businesses. The final 21,000 premises are due to “follow this year” (54,000 total) and customer satisfaction is high.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[418,65,56,66,34,74],"class_list":["post-18137","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-cityfibre","tag-ftth","tag-fttp","tag-sky-broadband","tag-statistics","tag-talktalk"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nTalkTalk's 1Gbps FTTP Broadband in York Reaches 33000 Premises - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Budget orientated UK ISP TalkTalk has revealed that their roll-out of a new Fibre-to-the-Premises (FTTP) network in the city of York has now covered\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2019\/03\/talktalks-1gbps-fttp-broadband-in-york-reaches-33000-premises.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TalkTalk's 1Gbps FTTP Broadband in York Reaches 33000 Premises - 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