{"id":19359,"date":"2019-12-28T00:01:00","date_gmt":"2019-12-28T00:01:00","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=19359"},"modified":"2019-12-30T07:17:21","modified_gmt":"2019-12-30T07:17:21","slug":"the-top-2019-vs-2018-fastest-uk-mobile-and-home-broadband-isps","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2019\/12\/the-top-2019-vs-2018-fastest-uk-mobile-and-home-broadband-isps.html","title":{"rendered":"The Top 2019 vs 2018 Fastest UK Mobile and Home Broadband ISPs"},"content":{"rendered":"

We’re finishing 2019 by taking a look back over the year to see how average broadband ISP download and upload speeds have changed across the top national fixed line and mobile operators. Overall the picture remains one of gradual improvement but the rollout of 5G<\/a> and “full fibre<\/em>” (FTTP<\/a>) will soon change that dynamic.<\/p>\n

Service speeds tend to rise for several reasons, with two of the biggest factors reflecting the impact of increased coverage by faster connectivity technologies and their associated take-up by consumers. In that sense Ofcom<\/a>’s latest coverage data<\/a> should help to put any performance rises into the correct context. Remember that full fibre networks can generally deliver Gigabit speeds (1000Mbps+).<\/p>\n

\"fixed_broadband_coverage_may_2019\"<\/div>\n

The new generation of 1000Mbps+ (Gigabit) capable “full fibre<\/em>” (FTTP<\/a>) networks has clearly seen its coverage rise from 5% of UK premises in May 2018 to around 8% in May 2019, which is an impressive rate of growth but it will take time for this gradually rising take-up and coverage to have a truly significant impact upon speedtest results.<\/p>\n

NOTE:<\/strong> Ofcom<\/a> has just published more recent data to September 2019 but sadly we ran out of time to update this article (here<\/a>). Full fibre coverage is now 10%.<\/div>\n

Arguably Virgin’s move to launch a 500Mbps package, as well as the start of their 1Gbps DOCSIS<\/a> 3.1 technology rollout (here<\/a>), could have an even more significant impact in the short to medium term. However it’s their recent boost to upload speeds for existing customers that has had the most noticeable impact this time around (more on that later).<\/p>\n

Meanwhile 5G<\/a> mobile has been rolling out since May 2019, although its coverage and take-up remains largely insignificant (i.e. not enough to hugely impact the results). Likewise many early deployments aren’t that much better than the most advanced 4G<\/a> networks, although this should change as Ofcom<\/a> releases more spectrum in 2020 and consumers adopt 5G<\/a> handsets. By comparison 4G<\/a> has already reached a fairly mature level of coverage.<\/p>\n

Fastest Fixed Line Broadband ISPs<\/strong> (H2 2019)<\/span><\/h3>\n

The following data stems from Thinkbroadband<\/a>‘s independent speedtest database (inc. ISPreview’s Broadband Speedtest<\/a><\/strong>) and we’ve only included independent ISPs with strong national availability. We would like to cover smaller alternative network ISPs too but they aren’t yet available to the majority of premises and thus don’t produce much data, but we have still added a few examples of the fastest altnets after the main results.<\/p>\n

As usual there are some common caveats to consider with speedtest based results, not least that such scores are naturally more reflective of take-up than network availability. For example, some ISPs may have a much larger proportion of customers on slower pure copper ADSL<\/a> lines, which can weigh against anybody on faster fibre lines with the same provider (i.e. pushing average speeds down).<\/p>\n

Likewise speedtests can easily be affected by all sorts of issues within the home environment, such as slow WiFi<\/a>, limitations of the tester itself, local network congestion and package choice (an ISP may offer 1Gbps but a lot of people will pick a slower \/ cheaper plan). As such these scores are really only good for observing general market change over time and MUST NOT be taken as a reflection of provider capability.<\/p>\n

NOTE:<\/strong> The top 10% result (below in brackets) represents the speed experienced by the fastest 10% of users on each ISP. The results are in ‘Megabits per second’ and averages are in ‘mean’. Data was processed at the start of December.<\/div>\n

Average Download Speeds – Top 9<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
No.<\/strong><\/td>\nOperator<\/strong><\/td>\n2019 (Top 10%)<\/strong><\/td>\n2018 (Top 10%)<\/strong><\/td>\nChange %<\/strong><\/td>\n<\/tr>\n
1.<\/td>\nVirgin Media<\/a><\/td>\n85.6Mbps (193.8Mbps)<\/td>\n69.4Mbps (142.2Mbps)<\/td>\n23.34<\/span>%<\/td>\n<\/tr>\n
2.<\/td>\nZen Internet<\/a><\/td>\n46.4Mbps (74.4Mbps)<\/td>\n39.7Mbps (73.4Mbps)<\/td>\n16.88<\/span>%<\/td>\n<\/tr>\n
3.<\/td>\niDNET<\/a><\/td>\n41.2Mbps (70.2Mbps)<\/td>\n36.5Mbps (70.8Mbps)<\/td>\n12.88<\/span>%<\/td>\n<\/tr>\n
4.<\/td>\nVodafone<\/a><\/td>\n38.2Mbps (67.7Mbps)<\/td>\n31.5Mbps (58.6Mbps)<\/td>\n21.27<\/span>%<\/td>\n<\/tr>\n
5.<\/td>\nBT<\/a><\/td>\n35.1Mbps (66.8Mbps)<\/td>\n31.1Mbps (63Mbps)<\/td>\n12.86%<\/td>\n<\/tr>\n
6.<\/td>\nEE<\/a><\/td>\n27.6Mbps (57.4Mbps)<\/td>\n22.6Mbps (46Mbps)<\/td>\n22.12%<\/td>\n<\/tr>\n
7.<\/td>\nSky Broadband<\/a><\/td>\n25.4Mbps (54.4Mbps)<\/td>\n20.3Mbps (37.1Mbps)<\/td>\n25.12%<\/td>\n<\/tr>\n
8.<\/td>\nTalkTalk<\/a><\/td>\n24.3Mbps (48.2Mbps)<\/td>\n19.9Mbps (37.8Mbps)<\/td>\n22.11%<\/td>\n<\/tr>\n
9.<\/td>\nPlusnet<\/a><\/td>\n24.2Mbps (50.5Mbps)<\/td>\n23.8Mbps (50.5Mbps)<\/td>\n1.68%<\/td>\n<\/tr>\n
–<\/td>\nAAISP<\/td>\nno data<\/td>\n55.1Mbps (74.3Mbps)<\/td>\n–<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Average Upload Speeds – Top 9
\n<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
No.<\/strong><\/td>\nOperator<\/strong><\/td>\n2019<\/strong><\/td>\n2018<\/strong><\/td>\nChange %<\/strong><\/td>\n<\/tr>\n
1.<\/td>\nVirgin Media<\/a><\/td>\n13.6Mbps<\/td>\n8Mbps<\/td>\n70%<\/td>\n<\/tr>\n
2.<\/td>\nZen Internet<\/a><\/td>\n13Mbps<\/td>\n11Mbps<\/td>\n18.18%<\/td>\n<\/tr>\n
3.<\/td>\niDNET<\/a><\/td>\n10.8Mbps<\/td>\n8.4Mbps<\/td>\n28.57%<\/td>\n<\/tr>\n
4.<\/td>\nVodafone<\/a><\/td>\n10.6Mbps<\/td>\n7.9Mbps<\/td>\n34.18%<\/td>\n<\/tr>\n
5.<\/td>\nBT<\/a><\/td>\n8.7Mbps<\/td>\n7.2Mbps<\/td>\n20.83%<\/td>\n<\/tr>\n
6.<\/td>\nEE<\/a><\/td>\n6.7Mbps<\/td>\n5.3Mbps<\/td>\n26.42%<\/td>\n<\/tr>\n
7.<\/td>\nSky Broadband<\/a><\/td>\n6.3Mbps<\/td>\n4.6Mbps<\/td>\n36.96%<\/td>\n<\/tr>\n
8.<\/td>\nPlusnet<\/a> (Tied)<\/td>\n5.7Mbps<\/td>\n5.2Mbps<\/td>\n9.62%<\/td>\n<\/tr>\n
9.<\/td>\nTalkTalk<\/a> (Tied)<\/td>\n5.7Mbps<\/td>\n4.5Mbps<\/td>\n26.67%<\/td>\n<\/tr>\n
–<\/td>\nAAISP<\/td>\nno data<\/td>\n17.8Mbps<\/td>\n–<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Overall the average download speed<\/strong> of the top nine national providers was 38.66Mbps (up from 32.75Mbps at the end of 2018) and the average upload speed<\/strong> hit 9.01Mbps (up from 6.9Mbps). The general trend remains broadly upwards (the lack of data this time around means we’ve had to remove the impact of AAISP from both the 2019 and 2018 averages).<\/p>\n

In terms of download performance, most of the annual increases have been fairly normal, although uploads were a different story. On the upstream front we’ve witnessed a huge increase from Virgin Media<\/a>, as well as big rises via both Sky Broadband<\/a> and Vodafone<\/a>. Virgin’s jump is no doubt primarily due to their recent upstream boost for existing customers and perhaps the launched of their 500Mbps tier.<\/p>\n

Similarly Sky also upgraded a lot of their existing FTTC<\/a> customers to a faster tier earlier this year (at no extra cost) and they’ve recently launched a new G.fast<\/a> based “ultrafast<\/em>” plan, which probably explains their upstream increase. As for Vodafone, it’s a bit harder to say, but rising uptake via Cityfibre<\/a>’s FTTH<\/a> network and the cheapness of their top FTTC<\/a> plan could be playing a role.<\/p>\n

Please flick over to page 2 to see how the fastest alternative network (AltNet) ISPs and mobile operators did.<\/p>\n

<\/p>\n

Next we’re going to examine how some of the more established full fibre (FTTP<\/a>) AltNet providers – those that have built their own physically separate networks – compare with the mainstream national ISPs. Sadly most altnets only have comparatively niche coverage and limited speedtest data, which means that at present we can only summarise some data from a few of them.<\/p>\n

As FTTP providers don’t suffer from the same performance pitfalls as copper or hybrid fibre ISPs then this time we’ve decided to focus our results on only the top 10% of fastest connections, which in most cases will reflect those consumers who take the fastest package tiers available from each provider.<\/p>\n

However the performance scores below will still be heavily affected by the same caveats as mentioned earlier (e.g. slow Wi-Fi, local network congestion, limits of the speedtester etc.). Some full fibre ISPs would like us to display the average speeds for only their fastest available package but there simply isn’t enough data for that on every ISP and our purpose here is to examine general market change.<\/p>\n

Hopefully in the future Ofcom may require ISPs to publish more of their own internal speedtest data (i.e. to the customer’s router) for each of their packages in public, which would enable us to see how such connections perform when WiFi<\/a> is taken out of the equation. However they probably won’t do that unless forced.<\/p>\n

Full Fibre Altnets by Average Speed (2019 vs 2018)<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n
ISP<\/strong><\/td>\nDownload – Top 10% (2019)<\/strong><\/td>\nDownload – Top 10% (2018)<\/strong><\/td>\n<\/tr>\n
Community Fibre<\/a> (FTTP)<\/td>\n448.9Mbps<\/td>\n686.2Mbps<\/td>\n<\/tr>\n
Vodafone (FTTP Only)<\/td>\n321.6Mbps<\/td>\nno data<\/td>\n<\/tr>\n
Gigaclear<\/a> (FTTP)<\/td>\n321.4Mbps<\/td>\n199.3Mbps<\/td>\n<\/tr>\n
Hyperoptic<\/a> (FTTP)<\/td>\n284.9Mbps<\/td>\n256Mbps<\/td>\n<\/tr>\n
KCOM<\/a> (FTTP Only)<\/td>\n272Mbps<\/td>\nno data<\/td>\n<\/tr>\n
B4RN<\/a> (FTTP)<\/td>\nno data<\/td>\n270.2Mbps<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Overall it’s clear from the results above that such providers are anything but slow and this gives us a handy glimpse of what the future will be like, once full fibre networks are universal. However it’s worth noting that the Top 10% (download) result from Virgin Media’s network, before 1Gbps has even become widely available, still came in at a respectable 193.8Mbps (although their upload was very weak).<\/p>\n

The Fastest Mobile Operators<\/span>
\n<\/strong><\/h3>\n

Accurately gauging performance on mobile networks remains an unrealistic expectation due to the highly variable nature of the technology. Users of such services are almost constantly moving through different areas (indoor, outdoor, underground etc.), using different devices with different capabilities and the environment around them (weather, trees, buildings etc.) is similarly changeable.<\/p>\n

Suffice to say that studies of mobile broadband performance should be considered open to variation, although the top networks tend to be those with a combination of the best 4G<\/a> coverage, a good amount of radio spectrum and the most advanced technology (e.g. LTE-Advanced and Carrier Aggregation for harnessing multiple spectrum bands).<\/p>\n

At present EE<\/a> continues to hold the top position for another year, which is partly due to them having the best geographic UK network coverage (aiming for 95% by the end of 2020) and plenty of 4G spectrum to fuel it. However this dynamic may start to change as the 5G rollout matures but it’s still early days for that technology.<\/p>\n

Average Mobile Download Speeds<\/span>
\n<\/strong><\/p>\n\n\n\n\n\n\n\n
No.<\/strong><\/td>\n Operator<\/strong><\/td>\n 2019 (Top 10%)<\/strong><\/td>\n2018 (Top 10%)<\/strong><\/td>\n Change<\/strong><\/td>\n<\/tr>\n
1.<\/td>\nEE<\/td>\n32.5Mbps (70.7Mbps)<\/td>\n30.1Mbps (63.8Mbps)<\/td>\n7.97%<\/td>\n<\/tr>\n
2.<\/td>\nVodafone<\/td>\n26.5Mbps (60.7Mbps)<\/td>\n23.2Mbps (56.2Mbps)<\/td>\n14.22%<\/span><\/td>\n<\/tr>\n
3.<\/td>\nThree UK<\/a><\/td>\n18.6Mbps (43Mbps)<\/td>\n17.7Mbps (41.1Mbps)<\/td>\n5.08%<\/span><\/td>\n<\/tr>\n
4.<\/td>\nO2<\/a><\/td>\n16.9Mbps (38.4Mbps)<\/td>\n14.6Mbps (33.1Mbps)<\/td>\n15.75%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Average Mobile Upload Speeds
\n<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n
No.<\/strong><\/td>\n Operator<\/strong><\/td>\n 2019 (Top 10%)<\/strong><\/td>\n2018 (Top 10%)<\/strong><\/td>\n Change<\/strong><\/td>\n<\/tr>\n
1.<\/td>\nEE<\/td>\n7.6Mbps (17.9Mbps)<\/td>\n5.3Mbps (14.7Mbps)<\/td>\n43.4%<\/span><\/span><\/td>\n<\/tr>\n
2.<\/td>\nVodafone<\/td>\n6.5Mbps (16.4Mbps)<\/td>\n5.3Mbps (14Mbps)<\/td>\n22.64%<\/td>\n<\/tr>\n
3.<\/td>\nThree UK<\/a><\/td>\n5.5Mbps (15.2Mbps)<\/td>\n4.6Mbps (12.8Mbps)<\/td>\n19.57%<\/td>\n<\/tr>\n
4.<\/td>\nO2<\/a><\/td>\n4.4Mbps (11.4Mbps)<\/td>\n4.2Mbps (10.9Mbps)<\/td>\n4.76%<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Overall the average download speed<\/strong> of the four primary mobile operators was 23.62Mbps (up from 21.4Mbps at the end of 2018) and the average upload speed<\/strong> hit 6Mbps (up from 4.85Mbps). We also note that Vodafone seems to be slowly catching up to EE for downstream performance (mostly due to rising 4G availability) and Three UK<\/a> is now threatening to leapfrog O2<\/a>.<\/p>\n

We should point out that the current government has recently lent its support to a \u00a31bn industry-led Shared Rural Network<\/strong> (SRN) agreement on mobile coverage (here<\/a>), which aims to extend geographic 4G coverage to 95% by the end of 2025 (the Government will put \u00a3500m into this). Suffice to say that between this and the roll-out of 5G we’ll be interested to see how the results look at this time next year.<\/p>\n

In any case we do not consider the above speedtest based data – either for mobile or fixed lines – to be a reliable barometer for individual users, but it can help to highlight general changes in the market. The ever expanding reach of faster networks and take-up means that we will continue to see a general upward curve as consumers upgrade to use ever faster services.<\/p>\n","protected":false},"excerpt":{"rendered":"

We’re finishing 2019 by taking a look back over the year to see how average broadband ISP download and upload speeds have changed across the top national fixed line and mobile operators. Overall the picture remains one of gradual improvement but the rollout of 5G and “full fibre” (FTTP) will soon change that dynamic.<\/p>\n","protected":false},"author":1,"featured_media":19864,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[6,1],"tags":[61,35,150,474,55,56,84,66,34,74,475,96,98],"class_list":["post-19359","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-editorial_article","category-uk_isp_news","tag-4g","tag-aaisp","tag-awards","tag-bt","tag-fttc","tag-fttp","tag-plusnet","tag-sky-broadband","tag-statistics","tag-talktalk","tag-virgin-media","tag-vodafone","tag-zen-internet"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nThe Top 2019 vs 2018 Fastest UK Mobile and Home Broadband ISPs - ISPreview UK<\/title>\n<meta name=\"description\" content=\"We're finishing 2019 by taking a look back over the year to see how average broadband ISP download and upload speeds have changed across the top national\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2019\/12\/the-top-2019-vs-2018-fastest-uk-mobile-and-home-broadband-isps.html\" \/>\n<link rel=\"next\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2019\/12\/the-top-2019-vs-2018-fastest-uk-mobile-and-home-broadband-isps.html\/2\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Top 2019 vs 2018 Fastest UK Mobile and Home Broadband ISPs - 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