{"id":19402,"date":"2019-09-05T12:45:51","date_gmt":"2019-09-05T11:45:51","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=19402"},"modified":"2019-09-05T16:25:01","modified_gmt":"2019-09-05T15:25:01","slug":"uk-isps-talktalk-sky-broadband-hit-by-major-yahoo-email-outage","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2019\/09\/uk-isps-talktalk-sky-broadband-hit-by-major-yahoo-email-outage.html","title":{"rendered":"UK ISPs TalkTalk, BT, Sky Broadband Hit by Major Yahoo! Email Outage"},"content":{"rendered":"

A major outage of the Yahoo! email service is today impacting various UK internet service providers that use the same platform, such as Sky Broadband<\/a>, BT<\/a> and TalkTalk<\/a>, among others. The problems began at around 7am this morning and appear to be on-going this afternoon.<\/p>\n

According to the most recent status from Yahoo, which was posted via Twitter at midday, “We’re working diligently and will do our best to keep you in the loop as we work to address technical issues with accessing some of our services. We will be posting as soon as an update is available and thank you for your patience!<\/em>”<\/p>\n

Curiously some platforms (e.g. mobile apps) still appear to work for some people but not others and upon closer inspection it looks like a fault with the company’s Domain Name Servers<\/strong> (DNS), which are responsible for translating Internet Protocol (IP) addresses into human readable form (e.g. domain names like ispreview.co.uk) and back again.<\/p>\n

A Tech Team member for Sky confirmed that “Yahoo are in the middle of recovering their DNS servers. We’re still unable to provide an estimated time to resolution<\/em>.”<\/p>\n

UPDATE 4:24pm<\/strong><\/p>\n

Yahoo! says that most services should now be back online.<\/p>\n

Posts by YahooCare<\/a>