{"id":19518,"date":"2019-09-20T09:41:20","date_gmt":"2019-09-20T08:41:20","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=19518"},"modified":"2019-09-27T09:27:25","modified_gmt":"2019-09-27T08:27:25","slug":"isp-bt-quietly-culls-adsl-based-unlimited-broadband-packages","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2019\/09\/isp-bt-quietly-culls-adsl-based-unlimited-broadband-packages.html","title":{"rendered":"ISP BT Quietly Culls ADSL Based Unlimited Broadband Packages"},"content":{"rendered":"<p>As part of this week\u2019s routine check of UK ISP prices we noticed that <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> appears to have removed their older pure copper line <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/adsl\">ADSL<\/a> \/ ADSL2+ based unlimited broadband and phone packages from display, which leaves only their <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\">FTTC<\/a>, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/gfast\">G.fast<\/a> and <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\">FTTP<\/a> based &#8220;<em>fibre<\/em>&#8221; broadband services on display for new customers.<!--more--><\/p>\n<p>Packages are sometimes suspended as a temporary measure, most often during or before a major product refresh or when trying to focus take-up toward different services, although in this case we\u2019ve noted that the <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/adsl\">ADSL<\/a> based service doesn&#8217;t even show up when running through <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>&#8217;s own availability (pre-order) system, unless you&#8217;re in an <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/adsl\">ADSL<\/a>-only area. We have reached out to <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> in the hope of getting their rationale for the change.<\/p>\n<div class=\"bq2\"><strong>NOTE:<\/strong> The old ADSLMax standard can deliver up to 8Mbps, while ADSL2+ can deliver up to c.20-24Mbps on optimal lines; many people received significantly less.<\/div>\n<p>The focus upon faster fibre-based broadband services is of course entirely understandable, although it&#8217;s worth remembering that around 30% of broadband connected UK premises still subscribe to an ADSL based service. Likewise a small proportion of homes in rural areas &#8211; as well as a few urban buildings with <strong>Exchange Only Lines<\/strong> (EOL) &#8211; still have no other fixed line option than ADSL (we&#8217;re probably talking about the last c.1-2% of premises). A few might be able to get mobile broadband (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/4g\">4G<\/a>) though.<\/p>\n<p>At some point older ADSL services will need to be retired, probably sooner rather than later, and so we wouldn&#8217;t be surprised if this was the start of that gradual effort, although it&#8217;s worth remembering that for the time being there are still plenty of ISPs able to offer such packages. <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/aquiss\">Aquiss<\/a> is another ISP that has moved to retire their ADSL packages.<\/p>\n<p>We await BT&#8217;s response and will update accordingly. Take note that the above change has no impact upon BT&#8217;s existing base of ADSL using subscribers.<\/p>\n<p><strong>UPDATE 9:48am<\/strong><\/p>\n<p>A quick check in with Andrew over at <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/thinkbroadband\" target=\"_blank\">Thinkbroadband<\/a> confirms that 1.7% of UK premises (c.550,000) are only able to take a fixed line broadband service using ADSL. The reality here can be a little more complex though as this excludes those few properties who have ADSL and <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/vdsl\">VDSL2<\/a> (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\">FTTC<\/a>) coverage, but the <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/vdsl\">VDSL2<\/a> is very slow (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/vdsl\">VDSL2<\/a> isn&#8217;t sold to sub-2Mbps lines but ADSL is).<\/p>\n<p><strong>UPDATE 10:15am<\/strong><\/p>\n<p>One of our readers (Simon) has noticed that the ADSL packages still show up, but only if you live in a non-fibre based area where only ADSL is available and only after running an availability check first.<\/p>\n<p><strong>UPDATE 26th Sept 2019<\/strong><\/p>\n<p>On some affiliate links it&#8217;s possible to make the ADSL service appear in the packages list, although if you try to order it in an area where faster <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\">FTTC<\/a>, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/gfast\">G.fast<\/a> or <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\">FTTP<\/a> packages are available then BT now returns the following notice: &#8220;<em>Sorry, the product you selected is not available at your address<\/em>&#8221; (even though it is available, they&#8217;re just not selling it to you).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As part of this week\u2019s routine check of UK ISP prices we noticed that BT appears to have removed their older pure copper line ADSL \/ ADSL2+ based unlimited broadband and phone packages from display, which leaves only their FTTC, G.fast and FTTP based &#8220;fibre&#8221; broadband services on display for new customers.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474],"class_list":["post-19518","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-bt"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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