{"id":20695,"date":"2020-01-10T13:23:02","date_gmt":"2020-01-10T13:23:02","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=20695"},"modified":"2020-01-10T13:23:02","modified_gmt":"2020-01-10T13:23:02","slug":"shock-councils-find-uk-mobile-coverage-estimates-unreliable","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/shock-councils-find-uk-mobile-coverage-estimates-unreliable.html","title":{"rendered":"SHOCK – Councils Find UK Mobile Coverage Estimates Unreliable"},"content":{"rendered":"

The Local Government Association<\/a>, which represents hundreds of councils across England and Wales, has finally figured out what almost everybody else has known for years, that those mobile network coverage (3G<\/a>, 4G<\/a>, 5G<\/a> etc.) checkers – usually run by operators – are not a particularly reliable gauge of signal quality.<\/p>\n

According to the LGA, some councils\u2019 are finding that where mobile coverage is reported by such checkers as being “supposedly fast and reliable, users have [instead] frequently reported being unable to make phone calls or get online<\/em>” (mobile broadband).<\/p>\n

The association fears that this could be a particular problem when it comes to the task of holding MNOs – Three UK<\/a>, EE<\/a>, O2<\/a> and Vodafone<\/a> – to account if they miss their future targets. All of this will be key to the new Government supported, but industry-led, \u00a31bn Shared Rural Network<\/strong><\/a> (SRN) that aims to extend geographic 4G<\/a> coverage to 95% of the UK by 2025.<\/p>\n

“By relying solely on operators\u2019 own computer modelling rather than on the ground testing, the Government and Ofcom<\/a> are at risk of letting operators mark their own homework,<\/em>” said the LGA. Instead the association is calling on the Government to give Ofcom<\/a> the powers to independently verify coverage, with local areas given “annual speed and reliability health checks<\/em>” using on-the-ground testing.<\/p>\n

Cllr Kevin Bentley, Chairman of the LGA’s People and Places Board, said:<\/strong><\/p>\n

“The industry\u2019s proposal to increase mobile coverage across local areas is a positive step. However, we know that the way mobile operators and Ofcom measure outdoor coverage does not account for real life experience.<\/p>\n

Like housing, education and transport provision, digital connectivity is central to thriving communities – with millions of people relying on mobile coverage every day, including businesses and our most vulnerable. It is important our communities are not cut off from the digital age.<\/p>\n

Councils are government\u2019s key partners in driving improvement in people\u2019s lives across the whole country. Before the Government signs up to any new deal, we want to work with them to ensure that we can properly measure whether mobile operators are achieving coverage that improves mobile signal in the real world, rather than numbers on a spreadsheet.”<\/p><\/blockquote>\n

As ever the biggest challenge here is the fact that mobile (radio) signals are inherently variable and can change due to all sorts of complicated considerations. For example, changes in the weather, tree \/ plant growth, the device \/ hardware \/ antenna being used, location of the user (outdoor, indoor, underground etc.), the construction of new structures (buildings), interference and so forth all have a role to play.<\/p>\n

Certainly we like the idea of more on-the-ground testing being done, but it too would have to consider the changing environment and conduct multiple tests over several days in the same location before being sure of an outcome. Even then the results may need to be repeated, perhaps annually, to reflect the ever changing environment. Repeating this across the whole of the United Kingdom sounds like an expensive headache.<\/p>\n

Data from third-party crowd-sourced solutions (e.g. Opensignal<\/a>, Tutela) can help to illustrate the problem, although it\u2019s harder to produce a scientific baseline without exact knowledge of what the end-user was doing at the time of a test (e.g. was it an idle test while the phone was in their pocket or were they holding it up in the air etc.) and limiting tests to only specific hardware.<\/p>\n

Nevertheless it would be interesting to see a few more scientific, on-the-ground studies to help verify coverage and the LGA gives some examples of where councils may already be trying something similar. However it will be important to establish some sort of standard for this, otherwise any data collected may be useless if different methodologies are adopted.<\/p>\n

Examples of Recent Studies<\/strong><\/p>\n

* Shropshire Council is undertaking work to verify coverage. Working with local parish councils, it has already found 28 areas where operators\u2019 outdoor coverage claims fail to match the quality of coverage on the ground and has asked them to take action.<\/p>\n

* In Cambridgeshire & Peterborough Combined Authority, the Connecting Cambridgeshire programme has drawn up a \u2018Top 20\u2019 list of priority areas identified by comparing detailed local mobile connectivity surveys commissioned by Cambridgeshire County Council with the latest Ofcom mobile coverage data. The list of partial not-spots has been shared with mobile network operators for collaborative action, following a summit convened by Mayor James Palmer.<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

The Local Government Association, which represents hundreds of councils across England and Wales, has finally figured out what almost everybody else has known for years, that those mobile network coverage (3G, 4G, 5G etc.) checkers – usually run by operators – are not a particularly reliable gauge of signal quality.<\/p>\n","protected":false},"author":1,"featured_media":20696,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[62,61,406,405,32,38,63,96],"class_list":["post-20695","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-3g","tag-4g","tag-5g","tag-ee","tag-o2","tag-politics","tag-three-uk","tag-vodafone"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nSHOCK - Councils Find UK Mobile Coverage Estimates Unreliable - ISPreview UK<\/title>\n<meta name=\"description\" content=\"The Local Government Association, which represents hundreds of councils across England and Wales, has finally figured out what almost everybody else has\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/shock-councils-find-uk-mobile-coverage-estimates-unreliable.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SHOCK - 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