{"id":20837,"date":"2020-01-23T12:23:23","date_gmt":"2020-01-23T12:23:23","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=20837"},"modified":"2020-01-23T12:26:10","modified_gmt":"2020-01-23T12:26:10","slug":"giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html","title":{"rendered":"Giffgaff and Tesco Mobile in Top 30 UK Customer Satisfaction Index"},"content":{"rendered":"<p>The latest biannual UK Customer Satisfaction Index from the <a href=\"https:\/\/www.instituteofcustomerservice.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Institute of Customer Service<\/a>, which reveals the top 50 organisations for customer service, finds that the only two telecoms companies to have made it into the top table &#8211; mobile operators <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/giffgaffmobile\" rel=\"nofollow\" target=\"_blank\">giffgaff<\/a> and <a href=\"https:\/\/www.tescomobile.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Tesco Mobile<\/a> &#8211; have improved their ranking.<!--more--><\/p>\n<p>Overall the telecoms and media sector has seen its score out of 100 rise a little bit from 74.7 in July 2019 to 74.8 in January 2020, although the sector is still behind almost every other category except local public services (73.6), utilities (72.3) and transport (71.2). The top performing sector was retail (non food) on a score of 80.3.<\/p>\n<p>Meanwhile <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/giffgaffmobile\" rel=\"nofollow\" target=\"_blank\">giffgaff<\/a> scored 82.8 and ranked 14th (up from 19th on a score of 82.5 in July 2019), while <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/tescomobile\" rel=\"nofollow\" target=\"_blank\">Tesco Mobile<\/a> scored 81.7 and ranked 27th (up strongly from 49th on a score of 80.5 in July 2019). We should point out that this top 50 excludes smaller but often higher rated providers, which we know because broadband ISP <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/zen_internet\" target=\"_blank\">Zen Internet<\/a> usually scores above 90 but they aren&#8217;t even included in the main ranking.<\/p>\n<p>Despite the poor showing it&#8217;s worth noting that several major broadband ISPs and mobile operators do appear in the UKCSI ranking for the top 20 &#8220;<em>most improved organisations<\/em>&#8220;. For example, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/skymobile\" rel=\"nofollow\" target=\"_blank\">Sky Mobile<\/a> (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/bskyb\" rel=\"nofollow\" target=\"_blank\">Sky Broadband<\/a>) saw their score rise by 5 points to total 78.7, while <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/eebroadband\" rel=\"nofollow\" target=\"_blank\">EE<\/a> jumped by 3.5 points to 76.8, Utility Warehouse added 3.1 points to 77.1 and finally <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> increased by 3 points to hit 70.9.<\/p>\n<p><img decoding=\"async\" class=\"ngg-singlepic ngg-none\" style=\"padding: 0px; width: 100%;\" src=\"https:\/\/www.ispreview.co.uk\/wp-content\/gallery\/2020-uk-internet-statistics\/top_50_uk_customer_satisfaction_index_Jan_2020.png\" alt=\"top 50 uk customer satisfaction index January 2020\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The latest biannual UK Customer Satisfaction Index from the Institute of Customer Service, which reveals the top 50 organisations for customer service, finds that the only two telecoms companies to have made it into the top table &#8211; mobile operators giffgaff and Tesco Mobile &#8211; have improved their ranking.<\/p>\n","protected":false},"author":1,"featured_media":20838,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[150,474,405,66,34,98],"class_list":["post-20837","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-awards","tag-bt","tag-ee","tag-sky-broadband","tag-statistics","tag-zen-internet"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Giffgaff and Tesco Mobile in Top 30 UK Customer Satisfaction Index - ISPreview UK<\/title>\n<meta name=\"description\" content=\"The latest biannual UK Customer Satisfaction Index from the Institute of Customer Service, which reveals the top 50 organisations for customer service,\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Giffgaff and Tesco Mobile in Top 30 UK Customer Satisfaction Index - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"The latest biannual UK Customer Satisfaction Index from the Institute of Customer Service, which reveals the top 50 organisations for customer service,\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-23T12:23:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-01-23T12:26:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/uk_customer_satisfaction_index.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"980\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"Giffgaff and Tesco Mobile in Top 30 UK Customer Satisfaction Index\",\"datePublished\":\"2020-01-23T12:23:23+00:00\",\"dateModified\":\"2020-01-23T12:26:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html\"},\"wordCount\":237,\"commentCount\":7,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/uk_customer_satisfaction_index.jpg\",\"keywords\":[\"Awards\",\"BT\",\"EE\",\"Sky Broadband\",\"Statistics\",\"Zen Internet\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html\",\"name\":\"Giffgaff and Tesco Mobile in Top 30 UK Customer Satisfaction Index - ISPreview UK\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/uk_customer_satisfaction_index.jpg\",\"datePublished\":\"2020-01-23T12:23:23+00:00\",\"dateModified\":\"2020-01-23T12:26:10+00:00\",\"description\":\"The latest biannual UK Customer Satisfaction Index from the Institute of Customer Service, which reveals the top 50 organisations for customer service,\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#primaryimage\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/uk_customer_satisfaction_index.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/uk_customer_satisfaction_index.jpg\",\"width\":1000,\"height\":980},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Giffgaff and Tesco Mobile in Top 30 UK Customer Satisfaction Index\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"name\":\"ISPreview UK\",\"description\":\"Top Broadband ISP and Mobile Provider Information Site\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ispreview.co.uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\",\"name\":\"ISPreview.co.uk\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"width\":1000,\"height\":1000,\"caption\":\"ISPreview.co.uk\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/mjack\\\/\",\"https:\\\/\\\/bsky.app\\\/profile\\\/ispreview.bsky.social\",\"https:\\\/\\\/mastodon.social\\\/@ispreview\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\",\"name\":\"Mark Jackson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"caption\":\"Mark Jackson\"},\"description\":\"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.\",\"sameAs\":[\"http:\\\/\\\/www.ispreview.co.uk\",\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\"],\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/author\\\/markj\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Giffgaff and Tesco Mobile in Top 30 UK Customer Satisfaction Index - ISPreview UK","description":"The latest biannual UK Customer Satisfaction Index from the Institute of Customer Service, which reveals the top 50 organisations for customer service,","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html","og_locale":"en_GB","og_type":"article","og_title":"Giffgaff and Tesco Mobile in Top 30 UK Customer Satisfaction Index - ISPreview UK","og_description":"The latest biannual UK Customer Satisfaction Index from the Institute of Customer Service, which reveals the top 50 organisations for customer service,","og_url":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html","og_site_name":"ISPreview UK","article_publisher":"https:\/\/www.facebook.com\/ispreview","article_author":"https:\/\/www.facebook.com\/ispreview","article_published_time":"2020-01-23T12:23:23+00:00","article_modified_time":"2020-01-23T12:26:10+00:00","og_image":[{"width":1000,"height":980,"url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/uk_customer_satisfaction_index.jpg","type":"image\/jpeg"}],"author":"Mark Jackson","twitter_card":"summary_large_image","twitter_creator":"@ispreview","twitter_site":"@ispreview","twitter_misc":{"Written by":"Mark Jackson","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#article","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html"},"author":{"name":"Mark Jackson","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5"},"headline":"Giffgaff and Tesco Mobile in Top 30 UK Customer Satisfaction Index","datePublished":"2020-01-23T12:23:23+00:00","dateModified":"2020-01-23T12:26:10+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html"},"wordCount":237,"commentCount":7,"publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#primaryimage"},"thumbnailUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/uk_customer_satisfaction_index.jpg","keywords":["Awards","BT","EE","Sky Broadband","Statistics","Zen Internet"],"articleSection":["ISP News"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html","url":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html","name":"Giffgaff and Tesco Mobile in Top 30 UK Customer Satisfaction Index - ISPreview UK","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#primaryimage"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#primaryimage"},"thumbnailUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/uk_customer_satisfaction_index.jpg","datePublished":"2020-01-23T12:23:23+00:00","dateModified":"2020-01-23T12:26:10+00:00","description":"The latest biannual UK Customer Satisfaction Index from the Institute of Customer Service, which reveals the top 50 organisations for customer service,","breadcrumb":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#primaryimage","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/uk_customer_satisfaction_index.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/uk_customer_satisfaction_index.jpg","width":1000,"height":980},{"@type":"BreadcrumbList","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/giffgaff-and-tesco-mobile-in-top-30-uk-customer-satisfaction-index.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ispreview.co.uk\/"},{"@type":"ListItem","position":2,"name":"Giffgaff and Tesco Mobile in Top 30 UK Customer Satisfaction Index"}]},{"@type":"WebSite","@id":"https:\/\/www.ispreview.co.uk\/#website","url":"https:\/\/www.ispreview.co.uk\/","name":"ISPreview UK","description":"Top Broadband ISP and Mobile Provider Information Site","publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ispreview.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.ispreview.co.uk\/#organization","name":"ISPreview.co.uk","url":"https:\/\/www.ispreview.co.uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","width":1000,"height":1000,"caption":"ISPreview.co.uk"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview","https:\/\/www.linkedin.com\/in\/mjack\/","https:\/\/bsky.app\/profile\/ispreview.bsky.social","https:\/\/mastodon.social\/@ispreview"]},{"@type":"Person","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5","name":"Mark Jackson","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","caption":"Mark Jackson"},"description":"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.","sameAs":["http:\/\/www.ispreview.co.uk","https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview"],"url":"https:\/\/www.ispreview.co.uk\/index.php\/author\/markj"}]}},"_links":{"self":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/20837","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=20837"}],"version-history":[{"count":0,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/20837\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media\/20838"}],"wp:attachment":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=20837"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=20837"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=20837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}