{"id":20899,"date":"2020-01-28T11:39:23","date_gmt":"2020-01-28T11:39:23","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=20899"},"modified":"2020-01-28T11:39:23","modified_gmt":"2020-01-28T11:39:23","slug":"ofcom-drop-probe-of-bt-excess-construction-charges-for-biz-lines","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/ofcom-drop-probe-of-bt-excess-construction-charges-for-biz-lines.html","title":{"rendered":"Ofcom Drop Probe of BT Excess Construction Charges for Biz Lines"},"content":{"rendered":"<p><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a> has decided to drop last year&#8217;s investigation into whether <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> had correctly billed for Excess Construction Charges (ECCs) when providing new UK business lines (Ethernet services etc.). The regulator made their decision in light of the &#8220;<em>limited consumer harm<\/em>&#8221; and &#8220;<em>proactive steps<\/em>&#8221; that <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\">Openreach<\/a> had taken to address the issue.<!--more--><\/p>\n<p>The case was opened last summer (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2019\/07\/ofcom-probes-bt-excess-construction-charges-for-business-lines.html\">here<\/a>), after the operator voluntarily indicated to the regulator that it may not have correctly billed for some ECCs. Sometimes delivering a new high-capacity leased line \/ Ethernet service requires <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\">Openreach<\/a> to perform additional civil engineering work and these often come at extra cost.<\/p>\n<p>As part of that <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>, in certain situations, is also allowed\u202fto make up any resulting loss of revenue with a balancing charge, which is part of the standard connection charge for all relevant business connectivity services. Apparently there may have been a problem on this front but ultimately <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a> seems to be happy with how the operator responded.<\/p>\n<blockquote class=\"bq1\"><p><strong><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a>&#8217;s Statement<\/strong><\/p>\n<p>Having gathered and reviewed further information from <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\">Openreach<\/a>, we have decided not to proceed with the investigation on administrative priority grounds.<\/p>\n<p>We have made this decision in light of the limited consumer harm and the proactive steps Openreach has taken to address the issue, including voluntarily reimbursing all affected telecoms providers for the full amount of the ECC overcharge including interest.<\/p><\/blockquote>\n<p>End.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ofcom has decided to drop last year&#8217;s investigation into whether BT had correctly billed for Excess Construction Charges (ECCs) when providing new UK business lines (Ethernet services etc.). The regulator made their decision in light of the &#8220;limited consumer harm&#8221; and &#8220;proactive steps&#8221; that Openreach had taken to address the issue.<\/p>\n","protected":false},"author":1,"featured_media":20900,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,478,52,36,69],"class_list":["post-20899","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-bt","tag-ethernet","tag-fibre-optic","tag-ofcom-regulation","tag-bt-openreach"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ofcom Drop Probe of BT Excess Construction Charges for Biz Lines - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Ofcom has decided to drop last year&#039;s investigation into whether BT had correctly billed for Excess Construction Charges (ECCs) when providing new UK\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/ofcom-drop-probe-of-bt-excess-construction-charges-for-biz-lines.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ofcom Drop Probe of BT Excess Construction Charges for Biz Lines - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"Ofcom has decided to drop last year&#039;s investigation into whether BT had correctly billed for Excess Construction Charges (ECCs) when providing new UK\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/01\/ofcom-drop-probe-of-bt-excess-construction-charges-for-biz-lines.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-28T11:39:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/bt_openreach_blowing_fibre.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"681\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/ofcom-drop-probe-of-bt-excess-construction-charges-for-biz-lines.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/ofcom-drop-probe-of-bt-excess-construction-charges-for-biz-lines.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"Ofcom Drop Probe of BT Excess Construction Charges for Biz Lines\",\"datePublished\":\"2020-01-28T11:39:23+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/ofcom-drop-probe-of-bt-excess-construction-charges-for-biz-lines.html\"},\"wordCount\":236,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/ofcom-drop-probe-of-bt-excess-construction-charges-for-biz-lines.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/bt_openreach_blowing_fibre.jpg\",\"keywords\":[\"BT\",\"Ethernet\",\"Fibre Optic\",\"Ofcom Regulation\",\"Openreach\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/ofcom-drop-probe-of-bt-excess-construction-charges-for-biz-lines.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/ofcom-drop-probe-of-bt-excess-construction-charges-for-biz-lines.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/01\\\/ofcom-drop-probe-of-bt-excess-construction-charges-for-biz-lines.html\",\"name\":\"Ofcom Drop Probe of BT Excess Construction Charges for Biz Lines - 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