{"id":20954,"date":"2020-02-01T00:01:59","date_gmt":"2020-02-01T00:01:59","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=20954"},"modified":"2020-02-01T06:40:08","modified_gmt":"2020-02-01T06:40:08","slug":"isp-bt-trials-uk-email-platform-migration-away-from-yahoo","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/02\/isp-bt-trials-uk-email-platform-migration-away-from-yahoo.html","title":{"rendered":"ISP BT Trials UK Email Platform Migration Away from Yahoo!"},"content":{"rendered":"

Customers of broadband ISP BT<\/a>, specifically those who still make use of their Yahoo! (BTYahoo Mail) based email platform, look set to face another significant migration. Sources have informed ISPreview.co.uk that the provider intends to move away from the trouble prone Yahoo! once and for all, but they’ve kept it very hush hush.<\/p>\n

At present BT<\/a>’s email migration appears to form part of a limited trial, which was initially started toward the end of last year, before being stalled by some bugs (example<\/a>). According to our sources that trial has now started up again and indeed several customers appear to confirm that some of their email accounts have recently been shifted to BT<\/a> Mail<\/strong>.<\/p>\n

After a little bit of digging we discovered that the partner company for this migration is Synchronoss<\/strong><\/a>. According to our sources, BT may have chosen to move away from Yahoo! due to becoming unhappy with the company’s recent data breaches, as well as some instability in their service reliability. BT may also launch some accompanying new mail apps too.<\/p>\n

So far the provider has chosen not to make any formal announcement about this migration (except for emailing those affected), although historically major platform migrations have a tendency to throw up plenty of problems for those affected (especially when they occur on big providers like BT).<\/p>\n

We did contact BT about this and they have confirmed that a closed email migration trial is being conducted, which as expected involves moving BT Yahoo! customers onto BT’s own email platform (echoes of a 2014 attempt to do something similar). However BT seemed unable to say whether or when the trial would be turned into a full migration, although our sources expect this to be soon.<\/p>\n

In addition to the above, our sources have also said that BT plans to use the same email service for sibling ISP Plusnet<\/a> because the latter is alleged to have some issues with scalability. At present we have no information on when the change for Plusnet<\/a> will take place but we assume that BT will want to complete their migration first (the learning experience will be useful).<\/p>\n

As a general rule we always advise our readers never to rely upon the email services provided by an ISP (i.e. it’s far better to sign-up with one of the many free email providers), not least because it can make it harder for you to switch broadband providers and you could also run the risk of losing access to your address.<\/p>\n","protected":false},"excerpt":{"rendered":"

Customers of broadband ISP BT, specifically those who still make use of their Yahoo! (BTYahoo Mail) based email platform, look set to face another significant migration. Sources have informed ISPreview.co.uk that the provider intends to move away from the trouble prone Yahoo! once and for all, but they’ve kept it very hush hush.<\/p>\n","protected":false},"author":1,"featured_media":20955,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,84],"class_list":["post-20954","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-bt","tag-plusnet"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nISP BT Trials UK Email Platform Migration Away from Yahoo! - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Customers of broadband ISP BT, specifically those who still make use of their Yahoo! 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