{"id":21368,"date":"2020-03-04T11:56:53","date_gmt":"2020-03-04T11:56:53","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=21368"},"modified":"2020-03-04T11:56:53","modified_gmt":"2020-03-04T11:56:53","slug":"isp-andrews-arnold-offer-data-boost-for-covid-19-impact","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/03\/isp-andrews-arnold-offer-data-boost-for-covid-19-impact.html","title":{"rendered":"ISP Andrews &#038; Arnold Offer Data Boost for COVID-19 Impact"},"content":{"rendered":"<p>Broadband customers of UK ISP Andrews &amp; Arnold (<a class=\"shortlink shortlink-109 shortlink-chref\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/aaisp\" target=\"_blank\" rel=\"\" title=\"aaisp\" data-chref=\"https:\/\/aaisp.net.uk\">AAISP<\/a>), specifically those who may in the future be asked to work more from home due to the rising threat from infection by COVID-19 (Coronavirus), are being offered a free boost to their data allowance if they need it.<!--more--><\/p>\n<p>On the one hand this could be perceived as a bit of a marketing gimmick, although on the other hand it could be a welcome lifeline for those affected. Admittedly this is something that most other broadband ISPs don&#8217;t have to worry about because <a class=\"shortlink shortlink-109 shortlink-chref\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/aaisp\" target=\"_blank\" rel=\"\" title=\"aaisp\" data-chref=\"https:\/\/aaisp.net.uk\">AAISP<\/a> are one of the last fixed line providers to even impose usage caps.<\/p>\n<p>One possible issue with this offer is that it could be abuse by those who aren&#8217;t truly impacted by the virus and we suspect it may be difficult for the provider to verify (we assume they&#8217;ll trust their customers to be honest).<\/p>\n<blockquote class=\"bq1\"><p><strong>Andrews &amp; Arnold Statement<\/strong><\/p>\n<p>We know that, with the widespread concern about coronavirus, more people need to work from home, and so will use their home Internet connection more than usual.<\/p>\n<p>Even with this anticipated increase in demand, our target remains the same as always: to ensure links to carriers are not congested, so that we are never the bottleneck. We&#8217;ll be doing our usual monitoring to keep an eye on things, and we don&#8217;t expect any customer to experience a slow down just because of increased usage.<\/p>\n<p>In terms of quotas, many customers are on our multi-terabyte packages and so should not have a problem but, if you are on one of our smaller packages and find yourself coming close to exceeding your quota because of these unexpected circumstances, contact support and we will boost your quota this month, absolutely free of charge. We can&#8217;t cure coronavirus, but we can help you cope with its effects.<\/p>\n<p>If you need to get staff connected remotely in a hurry, don\u2019t forget that our data SIMs have no minimum term and we can usually post them out for next day delivery, straight to your staff member\u2019s chosen address. We also have a number of <a class=\"shortlink shortlink-115 shortlink-chref\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/3g\" target=\"_blank\" rel=\"\" title=\"3g\" data-chref=\"https:\/\/www.ispreview.co.uk\/broadband_mobile.php\">3G<\/a>\/<a class=\"shortlink shortlink-116 shortlink-chref\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/4g\" target=\"_blank\" rel=\"\" title=\"4g\" data-chref=\"https:\/\/www.ispreview.co.uk\/broadband_mobile.php\">4G<\/a> USB modems in stock, ready to be sent out too.<\/p><\/blockquote>\n<p>Sadly the statement doesn&#8217;t clarify how much of an allowance boost existing customers can expect to receive, which we assume means it may be as closely matched as possible to the individual\u2019s expected requirements.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Broadband customers of UK ISP Andrews &amp; Arnold (AAISP), specifically those who may in the future be asked to work more from home due to the rising threat from infection by COVID-19 (Coronavirus), are being offered a free boost to their data allowance if they need it.<\/p>\n","protected":false},"author":1,"featured_media":21369,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[35],"class_list":["post-21368","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-aaisp"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ISP Andrews &amp; 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