{"id":21649,"date":"2020-03-26T08:55:42","date_gmt":"2020-03-26T08:55:42","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=21649"},"modified":"2020-03-27T08:23:00","modified_gmt":"2020-03-27T08:23:00","slug":"covid-19-o2-uk-zero-rates-data-usage-on-help-websites","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/03\/covid-19-o2-uk-zero-rates-data-usage-on-help-websites.html","title":{"rendered":"COVID-19 – O2 UK Zero Rates Data Usage on Help Websites"},"content":{"rendered":"

Customers of mobile operator O2<\/a> may be pleased to know that they’re zero rating access to key websites that are providing financial, health, emotional guidance and other support during the COVID-19 (Coronavirus) crisis, which means that accessing them via mobile broadband won’t count toward your data allowance.<\/p>\n

At the time of writing this measure has so far been introduced to support a total of 22 organisations, including Citizens Advice, Samaritans, Mind and ChildLine among others (see below for a full list). All have been be whitelisted for the duration of the pandemic and these are in addition to the NHS websites and calls to 111, which are already free to access (social welfare helplines starting with the prefix 08 are also free).<\/p>\n

The change, which will remain for the duration of the COVID-19 crisis, applies to all of O2<\/a>’s 3G<\/a>, 4G<\/a> and 5G<\/a> mobile network, for O2<\/a> Pay Monthly, Pay & Go and their SMB (business) customers.<\/p>\n

The CEO of O2, Mark Evans, said:<\/strong><\/p>\n

“Our customers are the most important thing to us, and we want to ensure that they have the support they need throughout this difficult time. That\u2019s why, further to our announcement last week zero-rating NHS websites, we’re ensuring that additional websites providing financial guidance, health and emotional advice and support can also be accessed by our customers without using any data allowance for the duration of the COVID-19 crisis.<\/em>.”<\/p><\/blockquote>\n

The full list of zero-rated sites include:<\/strong><\/span><\/p>\n

Citizens Advice:<\/strong>
\nhttps:\/\/www.citizensadvice.org.uk\/<\/p>\n

Financial Advice:<\/strong>
\nhttps:\/\/www.moneyadviceservice.org.uk\/en
\nhttps:\/\/www.stepchange.org\/<\/p>\n

Mental Health \/ Emotional Support:<\/strong>
\nhttps:\/\/www.samaritans.org\/
\nhttps:\/\/www.mind.org.uk\/
\nhttps:\/\/www.rethink.org\/<\/p>\n

\n

Home – Anxiety Disorders and universal Health Care<\/a><\/p><\/blockquote>\n