{"id":21803,"date":"2020-04-07T09:00:48","date_gmt":"2020-04-07T08:00:48","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=21803"},"modified":"2020-04-07T10:09:58","modified_gmt":"2020-04-07T09:09:58","slug":"zen-and-direct-save-telecom-named-top-uk-isps-for-2020","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html","title":{"rendered":"Zen and Direct Save Telecom Named Top ISPs by Genie for 2020"},"content":{"rendered":"

The annual Broadband Genie 2020 survey has today presented several awards to Zen Internet<\/a> and Direct Save Telecom<\/a> (DST), which saw both UK ISPs scoop wins across multiple categories. In particular Zen scooped the “Best Broadband Provider<\/em>” accolade among others, while DST won for value and customer care.<\/p>\n

The results<\/a> were based off a combination of two surveys, including an interview that was conducted with 2,337 UK broadband bill payers (between 3rd December 2019 to 3rd February 2020) and a OnePoll<\/strong> survey with a separate group of 2,000 people (between 4th to 7th February 2020). Each category had a series of questions assigned to determine the winner.<\/p>\n

Admittedly the sample size is fairly small and thus any results should be taken with a pinch of salt, but we have to credit the comparison site for including a much wider selection of ISPs this year. In total they gave a satisfaction rating across 18 providers and it’s worth noting that, looking at the ratings, most of the major players now sit toward the lower half of each category.<\/p>\n

The odd one out below is Three UK<\/a>, which doesn’t have a fixed line broadband service. We can only assume that this may be because of their 4G<\/a> and 5G<\/a> based “Home Broadband<\/em>” packages, but it’s still a bit unusual for a survey to put fixed and mobile services side-by-side as they’re radically different methods of service delivery.<\/p>\n

NOTE:<\/strong> The best broadband provider is awarded on the highest average score from across all survey questions.<\/div>\n

Best Broadband Provider<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Provider<\/strong><\/td>\nScore (%)<\/strong><\/td>\n<\/tr>\n
Zen Internet<\/a><\/td>\n87.4<\/td>\n<\/tr>\n
Direct Save Telecom<\/a><\/td>\n87.2<\/td>\n<\/tr>\n
Origin Broadband<\/a><\/td>\n84.5<\/td>\n<\/tr>\n
John Lewis<\/td>\n79.7<\/td>\n<\/tr>\n
Three UK<\/a><\/td>\n79.2<\/td>\n<\/tr>\n
Vodafone<\/a><\/td>\n78.3<\/td>\n<\/tr>\n
EE<\/a><\/td>\n77.5<\/td>\n<\/tr>\n
SSE<\/td>\n77.5<\/td>\n<\/tr>\n
Hyperoptic<\/a><\/td>\n76.4<\/td>\n<\/tr>\n
Sky Broadband<\/a><\/td>\n75.3<\/td>\n<\/tr>\n
Plusnet<\/a><\/td>\n75.0<\/td>\n<\/tr>\n
NOW Broadband (aka NOW TV<\/a>)<\/td>\n73.9<\/td>\n<\/tr>\n
Shell Energy<\/td>\n73.1<\/td>\n<\/tr>\n
BT<\/a><\/td>\n71.1<\/td>\n<\/tr>\n
Post Office<\/td>\n71.0<\/td>\n<\/tr>\n
TalkTalk<\/a><\/td>\n70.2<\/td>\n<\/tr>\n
Virgin Media<\/a><\/td>\n68.8<\/td>\n<\/tr>\n
KCOM<\/a><\/td>\n65.3<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Most Recommended Provider<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Provider<\/strong><\/td>\nScore (%)<\/strong><\/td>\n<\/tr>\n
Zen Internet<\/a><\/td>\n88.9<\/td>\n<\/tr>\n
Origin Broadband<\/a><\/td>\n81.9<\/td>\n<\/tr>\n
Direct Save Telecom<\/a><\/td>\n81.8<\/td>\n<\/tr>\n
Hyperoptic<\/a><\/td>\n80.0<\/td>\n<\/tr>\n
EE<\/a><\/td>\n75.1<\/td>\n<\/tr>\n
John Lewis<\/td>\n74.9<\/td>\n<\/tr>\n
Vodafone<\/a><\/td>\n74.8<\/td>\n<\/tr>\n
Sky Broadband<\/a><\/td>\n74.4<\/td>\n<\/tr>\n
SSE<\/td>\n74.1<\/td>\n<\/tr>\n
Plusnet<\/a><\/td>\n73.9<\/td>\n<\/tr>\n
Three UK<\/a><\/td>\n73.7<\/td>\n<\/tr>\n
KCOM<\/a><\/td>\n72.3<\/td>\n<\/tr>\n
Virgin Media<\/a><\/td>\n71.3<\/td>\n<\/tr>\n
BT<\/a><\/td>\n70.7<\/td>\n<\/tr>\n
NOW Broadband (aka NOW TV<\/a>)<\/td>\n69.7<\/td>\n<\/tr>\n
TalkTalk<\/a><\/td>\n69.5<\/td>\n<\/tr>\n
Post Office<\/td>\n64.5<\/td>\n<\/tr>\n
Shell Energy<\/td>\n64.4<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Best Value Provider<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Provider<\/strong><\/td>\nScore (%)<\/strong><\/td>\n<\/tr>\n
Direct Save Telecom<\/td>\n85.3<\/td>\n<\/tr>\n
Origin Broadband<\/a><\/td>\n82.6<\/td>\n<\/tr>\n
Zen Internet<\/td>\n81.7<\/td>\n<\/tr>\n
Vodafone<\/a><\/td>\n75.3<\/td>\n<\/tr>\n
Three UK<\/td>\n74.5<\/td>\n<\/tr>\n
John Lewis<\/td>\n71.5<\/td>\n<\/tr>\n
Shell Energy<\/td>\n70.9<\/td>\n<\/tr>\n
EE<\/a><\/td>\n70.9<\/td>\n<\/tr>\n
NOW Broadband (aka NOW TV<\/a>)<\/td>\n70.8<\/td>\n<\/tr>\n
SSE<\/td>\n69.0<\/td>\n<\/tr>\n
Post Office<\/td>\n68.3<\/td>\n<\/tr>\n
Plusnet<\/a><\/td>\n67.1<\/td>\n<\/tr>\n
Sky Broadband<\/a><\/td>\n66.9<\/td>\n<\/tr>\n
TalkTalk<\/a><\/td>\n66.2<\/td>\n<\/tr>\n
Hyperoptic<\/a><\/td>\n65.0<\/td>\n<\/tr>\n
BT<\/a><\/td>\n63.2<\/td>\n<\/tr>\n
Virgin Media<\/a><\/td>\n58.7<\/td>\n<\/tr>\n
KCOM<\/a><\/td>\n44.7<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Best Customer Care<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Provider<\/strong><\/td>\nScore (%)<\/strong><\/td>\n<\/tr>\n
Direct Save Telecom<\/td>\n90.7<\/td>\n<\/tr>\n
Zen Internet<\/td>\n89.5<\/td>\n<\/tr>\n
Origin Broadband<\/td>\n86.1<\/td>\n<\/tr>\n
SSE<\/td>\n85.3<\/td>\n<\/tr>\n
John Lewis<\/td>\n85.2<\/td>\n<\/tr>\n
EE<\/td>\n83.5<\/td>\n<\/tr>\n
Three UK<\/td>\n83.0<\/td>\n<\/tr>\n
Vodafone<\/td>\n82.4<\/td>\n<\/tr>\n
Plusnet<\/td>\n81.0<\/td>\n<\/tr>\n
Sky Broadband<\/td>\n81.0<\/td>\n<\/tr>\n
Hyperoptic<\/td>\n80.6<\/td>\n<\/tr>\n
Shell Energy<\/td>\n78.9<\/td>\n<\/tr>\n
NOW Broadband (aka NOW TV)<\/td>\n77.6<\/td>\n<\/tr>\n
BT<\/td>\n75.4<\/td>\n<\/tr>\n
Post Office<\/td>\n74.9<\/td>\n<\/tr>\n
KCOM<\/td>\n74.3<\/td>\n<\/tr>\n
Virgin Media<\/td>\n73.6<\/td>\n<\/tr>\n
TalkTalk<\/td>\n71.7<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Most Trusted Provider<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Provider<\/strong><\/td>\nScore (%)<\/strong><\/td>\n<\/tr>\n
Zen Internet<\/td>\n89.6<\/td>\n<\/tr>\n
Direct Save Telecom<\/td>\n89.3<\/td>\n<\/tr>\n
John Lewis<\/td>\n86.7<\/td>\n<\/tr>\n
Origin Broadband<\/td>\n86.5<\/td>\n<\/tr>\n
Three UK<\/td>\n83.9<\/td>\n<\/tr>\n
Hyperoptic<\/td>\n81.8<\/td>\n<\/tr>\n
SSE<\/td>\n81.0<\/td>\n<\/tr>\n
EE<\/td>\n80.2<\/td>\n<\/tr>\n
Vodafone<\/td>\n80.1<\/td>\n<\/tr>\n
Sky Broadband<\/td>\n78.7<\/td>\n<\/tr>\n
Plusnet<\/td>\n78.2<\/td>\n<\/tr>\n
Shell Energy<\/td>\n77.4<\/td>\n<\/tr>\n
NOW Broadband (aka NOW TV)<\/td>\n76.4<\/td>\n<\/tr>\n
BT<\/td>\n75.1<\/td>\n<\/tr>\n
Post Office<\/td>\n74.5<\/td>\n<\/tr>\n
TalkTalk<\/td>\n73.2<\/td>\n<\/tr>\n
Virgin Media<\/td>\n72.9<\/td>\n<\/tr>\n
KCOM<\/td>\n72.9<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

The annual Broadband Genie 2020 survey has today presented several awards to Zen Internet and Direct Save Telecom (DST), which saw both UK ISPs scoop wins across multiple categories. In particular Zen scooped the “Best Broadband Provider” accolade among others, while DST won for value and customer care.<\/p>\n","protected":false},"author":1,"featured_media":21805,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[150,474,405,416,148,84,113,66,74,475,96,98],"class_list":["post-21803","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-awards","tag-bt","tag-ee","tag-gigaclear","tag-hyperoptic","tag-plusnet","tag-postoffice","tag-sky-broadband","tag-talktalk","tag-virgin-media","tag-vodafone","tag-zen-internet"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nZen and Direct Save Telecom Named Top ISPs by Genie for 2020 - ISPreview UK<\/title>\n<meta name=\"description\" content=\"The annual Broadband Genie 2020 survey has today presented several awards to Zen Internet and Direct Save Telecom (DST), which saw both UK ISPs scoop wins\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zen and Direct Save Telecom Named Top ISPs by Genie for 2020 - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"The annual Broadband Genie 2020 survey has today presented several awards to Zen Internet and Direct Save Telecom (DST), which saw both UK ISPs scoop wins\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-07T08:00:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-04-07T09:09:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/golden_cup_best_broadband_isp.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/04\\\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/04\\\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"Zen and Direct Save Telecom Named Top ISPs by Genie for 2020\",\"datePublished\":\"2020-04-07T08:00:48+00:00\",\"dateModified\":\"2020-04-07T09:09:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/04\\\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html\"},\"wordCount\":445,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/04\\\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/golden_cup_best_broadband_isp.jpg\",\"keywords\":[\"Awards\",\"BT\",\"EE\",\"Gigaclear\",\"Hyperoptic\",\"Plusnet\",\"postoffice\",\"Sky Broadband\",\"TalkTalk\",\"Virgin Media\",\"Vodafone\",\"Zen Internet\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/04\\\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/04\\\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/04\\\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html\",\"name\":\"Zen and Direct Save Telecom Named Top ISPs by Genie for 2020 - ISPreview UK\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/04\\\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/04\\\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/golden_cup_best_broadband_isp.jpg\",\"datePublished\":\"2020-04-07T08:00:48+00:00\",\"dateModified\":\"2020-04-07T09:09:58+00:00\",\"description\":\"The annual Broadband Genie 2020 survey has today presented several awards to Zen Internet and Direct Save Telecom (DST), which saw both UK ISPs scoop wins\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/04\\\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/04\\\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/04\\\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#primaryimage\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/golden_cup_best_broadband_isp.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/golden_cup_best_broadband_isp.jpg\",\"width\":1000,\"height\":1000},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/04\\\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Zen and Direct Save Telecom Named Top ISPs by Genie for 2020\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"name\":\"ISPreview UK\",\"description\":\"Top Broadband ISP and Mobile Provider Information Site\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ispreview.co.uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\",\"name\":\"ISPreview.co.uk\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"width\":1000,\"height\":1000,\"caption\":\"ISPreview.co.uk\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/mjack\\\/\",\"https:\\\/\\\/bsky.app\\\/profile\\\/ispreview.bsky.social\",\"https:\\\/\\\/mastodon.social\\\/@ispreview\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\",\"name\":\"Mark Jackson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"caption\":\"Mark Jackson\"},\"description\":\"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.\",\"sameAs\":[\"http:\\\/\\\/www.ispreview.co.uk\",\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\"],\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/author\\\/markj\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Zen and Direct Save Telecom Named Top ISPs by Genie for 2020 - ISPreview UK","description":"The annual Broadband Genie 2020 survey has today presented several awards to Zen Internet and Direct Save Telecom (DST), which saw both UK ISPs scoop wins","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html","og_locale":"en_GB","og_type":"article","og_title":"Zen and Direct Save Telecom Named Top ISPs by Genie for 2020 - ISPreview UK","og_description":"The annual Broadband Genie 2020 survey has today presented several awards to Zen Internet and Direct Save Telecom (DST), which saw both UK ISPs scoop wins","og_url":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html","og_site_name":"ISPreview UK","article_publisher":"https:\/\/www.facebook.com\/ispreview","article_author":"https:\/\/www.facebook.com\/ispreview","article_published_time":"2020-04-07T08:00:48+00:00","article_modified_time":"2020-04-07T09:09:58+00:00","og_image":[{"width":1000,"height":1000,"url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/golden_cup_best_broadband_isp.jpg","type":"image\/jpeg"}],"author":"Mark Jackson","twitter_card":"summary_large_image","twitter_creator":"@ispreview","twitter_site":"@ispreview","twitter_misc":{"Written by":"Mark Jackson","Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#article","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html"},"author":{"name":"Mark Jackson","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5"},"headline":"Zen and Direct Save Telecom Named Top ISPs by Genie for 2020","datePublished":"2020-04-07T08:00:48+00:00","dateModified":"2020-04-07T09:09:58+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html"},"wordCount":445,"commentCount":0,"publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#primaryimage"},"thumbnailUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/golden_cup_best_broadband_isp.jpg","keywords":["Awards","BT","EE","Gigaclear","Hyperoptic","Plusnet","postoffice","Sky Broadband","TalkTalk","Virgin Media","Vodafone","Zen Internet"],"articleSection":["ISP News"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html","url":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html","name":"Zen and Direct Save Telecom Named Top ISPs by Genie for 2020 - ISPreview UK","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#primaryimage"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#primaryimage"},"thumbnailUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/golden_cup_best_broadband_isp.jpg","datePublished":"2020-04-07T08:00:48+00:00","dateModified":"2020-04-07T09:09:58+00:00","description":"The annual Broadband Genie 2020 survey has today presented several awards to Zen Internet and Direct Save Telecom (DST), which saw both UK ISPs scoop wins","breadcrumb":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#primaryimage","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/golden_cup_best_broadband_isp.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/golden_cup_best_broadband_isp.jpg","width":1000,"height":1000},{"@type":"BreadcrumbList","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/04\/zen-and-direct-save-telecom-named-top-uk-isps-for-2020.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ispreview.co.uk\/"},{"@type":"ListItem","position":2,"name":"Zen and Direct Save Telecom Named Top ISPs by Genie for 2020"}]},{"@type":"WebSite","@id":"https:\/\/www.ispreview.co.uk\/#website","url":"https:\/\/www.ispreview.co.uk\/","name":"ISPreview UK","description":"Top Broadband ISP and Mobile Provider Information Site","publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ispreview.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.ispreview.co.uk\/#organization","name":"ISPreview.co.uk","url":"https:\/\/www.ispreview.co.uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","width":1000,"height":1000,"caption":"ISPreview.co.uk"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview","https:\/\/www.linkedin.com\/in\/mjack\/","https:\/\/bsky.app\/profile\/ispreview.bsky.social","https:\/\/mastodon.social\/@ispreview"]},{"@type":"Person","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5","name":"Mark Jackson","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","caption":"Mark Jackson"},"description":"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.","sameAs":["http:\/\/www.ispreview.co.uk","https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview"],"url":"https:\/\/www.ispreview.co.uk\/index.php\/author\/markj"}]}},"_links":{"self":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/21803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=21803"}],"version-history":[{"count":0,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/21803\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media\/21805"}],"wp:attachment":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=21803"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=21803"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=21803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}