{"id":22271,"date":"2020-05-13T10:24:00","date_gmt":"2020-05-13T09:24:00","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=22271"},"modified":"2020-05-13T10:24:00","modified_gmt":"2020-05-13T09:24:00","slug":"the-impact-from-full-to-capacity-fttc-broadband-cabinets-2020","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/05\/the-impact-from-full-to-capacity-fttc-broadband-cabinets-2020.html","title":{"rendered":"The Impact from Full to Capacity FTTC Broadband Cabinets – 2020"},"content":{"rendered":"

The latest independent data has predicted that 1.8% of UK premises could be affected by full to capacity FTTC<\/a> (VDSL2<\/a>) based “fibre broadband<\/em>” street cabinets on Openreach<\/a>’s (BT<\/a>) network (down from 3.8% in April 2019), which might in some cases stop you from being able to order a new service.<\/p>\n

ISPreview.co.uk first reported on the challenges of “full<\/em>” street cabinets and their impact upon consumers in 2016 (here<\/a>), which explained why such cabinets fill up, the problems that it can cause and how long it may take to resolve via upgrades (i.e. anything from a few weeks for a simple line card change to several months, or possibly longer, if additional civil engineering is required).<\/p>\n

Toward the end of 2019 Openreach<\/a> had c.90,000 live Fibre-to-the-Cabinet<\/strong> (FTTC<\/a>) offering street cabinets (DSLAMS) via around 5,400 enabled exchanges (up from 88,500 cabinets and 5,300 exchanges at the last update). At any given time a small but variable proportion of these may run out of spare ports for new lines and that can prevent new orders being completed (i.e. waiting list) until extra capacity is added.<\/p>\n

Think broadband<\/a> runs their own independent analysis of this problem, which last April 2019 put the figure at 3.8% and this has now fallen to just 1.8% in May 2020. A fall here is good news and perhaps to be expected now that the main roll-out of FTTC<\/a> technology has largely completed and FTTP<\/a> is growing.<\/p>\n

The analysis suggests, for example, that in ideal circumstances (i.e. no capacity problems) around 96.37% of UK premises should be able to order a superfast broadband (30Mbps+<\/strong>) service via any network today, but this drops to 94.6% due to Openreach<\/a>’s VDSL2<\/a> cabinets being full (88.5% if only looking at Openreach’s network).<\/p>\n

NOTE:<\/strong> Openreach’s official figure for the number of cabinets (NOT the same as premises coverage below) in their “waiters list<\/em>” is 2.7% (Nov 2019). We don’t have a more recent figure.<\/div>\n

Coverage Impact Due to Capacity Issues (%)<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n
Region<\/strong><\/td>\nWaiting List Impact (% Premises)<\/strong><\/td>\n30Mbps+ Coverage After Impact<\/strong><\/td>\n<\/tr>\n
UK<\/td>\n-1.83%<\/td>\n94.6%<\/td>\n<\/tr>\n
London<\/td>\n-1.24%<\/td>\n96.3%<\/td>\n<\/tr>\n
Northern Ireland<\/td>\n-2.15%<\/td>\n86.9%<\/td>\n<\/tr>\n
Scotland<\/td>\n-1.86%<\/td>\n92.8%<\/td>\n<\/tr>\n
Wales<\/td>\n-2.57%<\/td>\n92.7%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Take note that this data only considers the impact of capacity issues via Openreach\u2019s national FTTC network and not that of other platforms. Different networks handle different types of capacity issues in different ways and not all are as transparent about such issues. Likewise newer G.fast<\/a> and FTTP<\/a> services on Openreach’s network are not yet a factor above and we don’t imagine port capacity will be an issue for FTTP<\/a> due to how it’s deployed.<\/p>\n

Unfortunately if you happen to live in such a “full to capacity<\/em>” area then this can cause frustration when attempting to order a new FTTC package or migrating your service, particularly if the ISP accepts the order and begins the switch only to later tell you that they cannot complete it. Some ISPs can be quite appalling with how they handle these situations, but in other cases the provider may simply be caught out by a sudden change in status (post-order).<\/p>\n

Furthermore there remains a lot of uncertainty over the question of how long consumers will have to wait before the issue is resolved and this is not well communicated by either Openreach or ISPs, which partly reflects the fact that it’s difficult to be accurate with such things.<\/p>\n

We should point out that in some cases Openreach may need to build an entirely new cabinet in order to cater for rising demand, which can be problematic due to labour \/ hardware costs, the need to seek planning permission, permits for road access, wayleave agreements, power supply requirements, local objections and so forth.<\/p>\n

In addition, local demand is something that can go up as well as down, particularly if a rival network enters the area and thus some of Openreach’s existing lines may become available to new users. Installing more capacity than needed can carry an extra cost and so this is one of the reasons why big operators often prefer to scale as demand grows, rather than cater for 100% of local lines from day one.<\/p>\n

Recently we have heard some people query whether the COVID-19 lockdown might have driven more upgrades from ADSL<\/a> to VDSL2<\/a> lines and created a capacity problem, although the only evidence so far for that has been very anecdotal and other consumers have adopted more of a \u2018wait and see\u2019 approach. In any case the waiters list has fallen, which is good.<\/p>\n","protected":false},"excerpt":{"rendered":"

The latest independent data has predicted that 1.8% of UK premises could be affected by full to capacity FTTC (VDSL2) based “fibre broadband” street cabinets on Openreach’s (BT) network (down from 3.8% in April 2019), which might in some cases stop you from being able to order a new service.<\/p>\n","protected":false},"author":1,"featured_media":22272,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,55,414,69,89,71],"class_list":["post-22271","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-bt","tag-fttc","tag-northern-ireland","tag-bt-openreach","tag-scotland","tag-wales"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nThe Impact from Full to Capacity FTTC Broadband Cabinets - 2020 - ISPreview UK<\/title>\n<meta name=\"description\" content=\"The latest independent data has predicted that 1.8% of UK premises could be affected by full to capacity FTTC (VDSL2) based "fibre broadband" street\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/05\/the-impact-from-full-to-capacity-fttc-broadband-cabinets-2020.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Impact from Full to Capacity FTTC Broadband Cabinets - 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