{"id":22304,"date":"2020-09-30T11:41:33","date_gmt":"2020-09-30T10:41:33","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=22304"},"modified":"2020-09-30T11:46:25","modified_gmt":"2020-09-30T10:46:25","slug":"spend-on-uk-home-telecoms-services-falls-as-broadband-speeds-rise","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/09\/spend-on-uk-home-telecoms-services-falls-as-broadband-speeds-rise.html","title":{"rendered":"Spend on UK Home Telecoms Services Falls as Broadband Speeds Rise"},"content":{"rendered":"<p><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a> has today published their annual 2020 Communications Market Report (CMR), which reveals the latest information about the take-up, revenue and impact of fixed line broadband, phone, mobile, TV and radio services across the United Kingdom (England, Scotland, Wales and N.Ireland).<!--more--><\/p>\n<p>Much of the data in the regulator&#8217;s new report tends to summarise information that has already been released, such as via their fixed broadband ISP speeds (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/05\/ofcom-2020-study-average-uk-broadband-isp-speeds-hit-64mb.html\">here<\/a>) and connected nations (infrastructure) studies (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/05\/ofcom-full-fibre-broadband-grows-to-3-5million-uk-premises.html\">here<\/a>). The regulator&#8217;s CMR is also quite broad and thus we&#8217;ve tightened our focus by summarising only the key broadband, mobile (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/4g\">4G<\/a> \/ <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/5g\">5G<\/a>) and internet connectivity data points (i.e. those that we haven&#8217;t covered before).<\/p>\n<div class=\"bq2\"><strong>NOTE:<\/strong> Most of the data points in this study come from last year (2019) and thus won&#8217;t include any impact from COVID-19.<\/div>\n<p>One of the biggest changes this year has been the continuing fall in average UK household spend on telecommunications services (i.e. broadband, phone and mobile). On average, households spent a total of \u00a377.50 per month on telecoms services in 2019, a decrease of 6% since 2018 (\u00a383.56) and equivalent to 3% of the overall average monthly household spend (all services\/products etc.).<\/p>\n<p>Furthermore, it&#8217;s noted that the UK telecoms sector generated \u00a331.7bn in revenue during 2019, which is sharply down from \u00a333.84bn in 2018 and \u00a336.90bn in 2017. For example, total fixed telecoms revenues fell by \u00a30.6bn (4%) in real terms to \u00a313.4bn in 2019.<\/p>\n<p><img decoding=\"async\" class=\"ngg-singlepic ngg-none\" style=\"width: 100%; padding: 0px;\" src=\"https:\/\/www.ispreview.co.uk\/wp-content\/gallery\/2020-uk-internet-statistics\/cmr_2020_ofcom_uk_telecoms_spend.png\" alt=\"cmr 2020 ofcom uk telecoms spend\"><\/p>\n<p>Part of the reason for the fall in revenue stems from a decrease in the total volume of outgoing calls from fixed lines, which were down by 17% to 39 billion minutes. By comparison total outgoing mobile call volumes increased by 1% to 162 billion minutes in 2019. Falling prices for fixed broadband ISP and mobile plans are another cause, which is despite internet speeds getting faster and data use rising with every passing year.<\/p>\n<p>Messaging is also moving online as SMS (texts) and MMS (picture messages) use continue to rapidly decline. An average of 68 texts per month were sent from mobile connections in 2019, ten fewer than in 2018. &#8220;<em>This is likely to be a result of increased use of online messaging services such as WhatsApp, Facebook Messenger and Instagram<\/em>,&#8221; said <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a>.<\/p>\n<p>The proportion of households with an internet connection was also 87% in 2020, unchanged for the past three years. Meanwhile some 80% of households have fixed broadband connections (unchanged) and adoption of mobile telephony is close to universal (98%), which is up from 96% last year. In addition, 4% connect via a dedicated Mobile Broadband connection (USB Dongle or Data Card), which is actually down from 5% last year.<\/p>\n<p>Unsurprisingly the old style of pure copper line <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/adsl\">ADSL<\/a> based broadband connections now account for just 7.3 million UK connections, which is largely due to being cannibalised by faster <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\">FTTC<\/a>, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\">FTTP<\/a> and Cable (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/docsis\">DOCSIS<\/a>) services.<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #339966;\"><strong>Fixed broadband connections by technology (millions)<\/strong><\/span><\/p>\n<table width=\"100%\" cellspacing=\"2\" cellpadding=\"2\">\n<tbody>\n<tr>\n<td>&nbsp;<\/td>\n<td class=\"bq3\"><strong>2013<\/strong><\/td>\n<td class=\"bq3\"><strong>2014<\/strong><\/td>\n<td class=\"bq3\"><strong>2015<\/strong><\/td>\n<td class=\"bq3\"><strong>2016<\/strong><\/td>\n<td class=\"bq3\"><strong>2017<\/strong><\/td>\n<td class=\"bq3\"><strong>2018<\/strong><\/td>\n<td class=\"bq3\"><strong>2019<\/strong><\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/adsl\">ADSL<\/a><\/td>\n<td>15.98982<\/td>\n<td>15.39154<\/td>\n<td>14.39274<\/td>\n<td>13.24891<\/td>\n<td>11.49298<\/td>\n<td>9.550457<\/td>\n<td>7.277267<\/td>\n<\/tr>\n<tr>\n<td>Cable<\/td>\n<td>4.394293<\/td>\n<td>4.541444<\/td>\n<td>4.700524<\/td>\n<td>4.923828<\/td>\n<td>5.109959<\/td>\n<td>5.225155<\/td>\n<td>5.276566<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\">FTTC<\/a><\/td>\n<td>2.315572<\/td>\n<td>3.709993<\/td>\n<td>5.441818<\/td>\n<td>7.090019<\/td>\n<td>9.09648<\/td>\n<td>11.26917<\/td>\n<td>13.46208<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\">FTTP<\/a><\/td>\n<td>0.03888<\/td>\n<td>0.049306<\/td>\n<td>0.110029<\/td>\n<td>0.191961<\/td>\n<td>0.316093<\/td>\n<td>0.510807<\/td>\n<td>0.783108<\/td>\n<\/tr>\n<tr>\n<td>Others<\/td>\n<td>0.018<\/td>\n<td>0.018<\/td>\n<td>0.018<\/td>\n<td>0.018906<\/td>\n<td>0.027919<\/td>\n<td>0.030525<\/td>\n<td>0.028363<\/td>\n<\/tr>\n<tr>\n<td>Total<\/td>\n<td>22.75656<\/td>\n<td>23.71028<\/td>\n<td>24.66311<\/td>\n<td>25.47362<\/td>\n<td>26.04343<\/td>\n<td>26.58611<\/td>\n<td>26.82739<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>One other piece of information that wasn&#8217;t in <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a>&#8217;s other reports (they seemed to skip it in the Connected Nations study) concerns monthly mobile data (mobile broadband) usage. Overall, the average volume of data consumed per <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/3g\">3G<\/a>, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/4g\">4G<\/a> or <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/5g\">5G<\/a> mobile user is 3.56GB (GigaBytes), which is up from 2.91GB last year. By comparison fixed line broadband users consumed an average of 315GB per month last year (up from 240GB).<\/p>\n<p>Elsewhere it&#8217;s noted that UK internet users on average spend 3 hours 29 minutes using the internet per day. Some 39% of the total time spent online by adults in the UK in September 2019 was spent on Google-owned sites (including YouTube) and Facebook-owned sites (including Instagram and WhatsApp). You can find a lot more data in the full report below.<\/p>\n<blockquote><p><span style=\"color: #339966;\"><strong>Ofcom 2020 CMR<\/strong><\/span><br \/>\n<a href=\"https:\/\/www.ofcom.org.uk\/research-and-data\/multi-sector-research\/cmr\/cmr-2020\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.ofcom.org.uk\/..\/cmr-2020<\/a><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Ofcom has today published their annual 2020 Communications Market Report (CMR), which reveals the latest information about the take-up, revenue and impact of fixed line broadband, phone, mobile, TV and radio services across the United Kingdom (England, Scotland, Wales and N.Ireland).<\/p>\n","protected":false},"author":1,"featured_media":22306,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[61,406,474,55,56,60,414,36,89,34,475,71],"class_list":["post-22304","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-4g","tag-5g","tag-bt","tag-fttc","tag-fttp","tag-mobile-broadband","tag-northern-ireland","tag-ofcom-regulation","tag-scotland","tag-statistics","tag-virgin-media","tag-wales"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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