{"id":22745,"date":"2020-06-29T08:07:58","date_gmt":"2020-06-29T07:07:58","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=22745"},"modified":"2020-06-29T15:47:32","modified_gmt":"2020-06-29T14:47:32","slug":"virgin-media-uk-refresh-bundles-and-add-600mbps-broadband","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/06\/virgin-media-uk-refresh-bundles-and-add-600mbps-broadband.html","title":{"rendered":"Virgin Media UK Refresh Bundles and Add 600Mbps Broadband UPDATE2"},"content":{"rendered":"

Cable and full fibre broadband ISP Virgin Media<\/a> UK has done exactly as we reported a couple of weeks ago (here<\/a>) and today made their 516Mbps tier available as a standalone package for the first time (no TV bundle required). At the same time they’ve also bumped the top speed of their Ultimate Oomph TV bundle to 600Mbps.<\/p>\n

At present most of Virgin Media<\/a>’s customers – both via their Hybrid Fibre Coax<\/strong> (HFC) and Fibre-to-the-Premises<\/strong> (FTTP<\/a>) based networks – are still covered by their existing EuroDOCSIS 3.0 platform (communication standard for cable networks) and this currently offers top advertised average speed of 516Mbps via their old HUB 3.0 router (i.e. max profile speed of 575Mbps download and 38.5Mbps upload).<\/p>\n

Separately they’re also deploying a new DOCSIS<\/a> 3.1 upgrade which, when using the new HUB 4.0<\/strong> router, will make 1Gbps (50Mbps upload) speeds available across their entire network by the end of 2021 (latest roll-out update<\/a>). But in the meantime the best that most subscribers can get is their 516Mbps plan and until now you could only take that as part of their Ultimate Oomph<\/strong> TV bundle (standalone or phone bundles max out at 362Mbps).<\/p>\n

However Virgin Media has today confirmed the changes that we first leaked a couple of weeks ago. In short, the 516Mbps tier is now available on both their standalone broadband and broadband with phone bundles. At the same time they’ve moved to keep Oomph subscribers happy by injecting a mild speed boost to 600Mbps<\/strong> “at no extra cost<\/em>” (this remains a EuroDOCIS product and doesn’t require the new DOCSIS<\/a> 3.1 upgrade).<\/p>\n

NOTE:<\/strong> The 516Mbps tier seems to replace 362Mbps on their advertised product pages, but 362Mbps still exists within the order system.<\/div>\n

In terms of how much the new 516Mbps packages cost, customers can expected to pay \u00a346 a month for 18 months (then \u00a362 a month) for a standalone broadband package, which rises to \u00a352 a month for 18 months (then \u00a369 a month) for broadband and phone. A \u00a335 one-off setup fee applies to both and there’s the option of a short 30 day contract term at extra cost.<\/p>\n

On top of that the operator has increased the mobile data that’s available with their Oomph bundles (i.e. existing customers can “more than double their dat<\/em>a” at no extra cost on selected SIMs) and introduced 18 month contract<\/strong> terms (previously 12 month), which they say “offer customers even greater value as they can lock in discounts for longer<\/em>.”<\/p>\n\n\n\n\n\n\n
Old Oomph mobile data allowance <\/strong><\/td>\nNew Oomph mobile data allowance <\/strong><\/td>\n<\/tr>\n
2GB<\/td>\n5GB<\/td>\n<\/tr>\n
5GB<\/td>\n15GB<\/td>\n<\/tr>\n
15GB<\/td>\n40GB<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Jeff Dodds, Virgin Media’s COO, said:<\/strong><\/p>\n

“We\u2019re adding the racing stripes to our entire bundle line-up by making our M500 Fibre broadband available with all of our packages.<\/p>\n

It means our customers can live life in the fast lane and do everything they want online. Whether that\u2019s streaming Spotify, binging a box set in 4K, gearing up for an epic gaming session or joining a work Zoom call – with our incredible connectivity you can do it all in the same home at the same time.”<\/p><\/blockquote>\n

Meanwhile Virgin Media’s next-generation 1Gbps (DOCSIS 3.1) broadband service, which is currently available across big parts of Birmingham, Coventry, Manchester, Reading and Southampton, has been given a new, lower price point across many of its bundles. For example, a broadband and phone bundle now costs \u00a364 per month (down from \u00a367) and their top Ulimate Oomph costs \u00a3111 (down from \u00a3119).<\/p>\n

Finally, VM has also tweaked their Personal Picks TV packs with lower pricing (existing customers paying the old pricing will be moved to the lower pricing). Personal Picks are now priced at \u00a37 per month for the first Pick with each subsequent Pick costing \u00a35 per month. Personal Picks were previously priced at \u00a310 for the first pick with each subsequent Pick costing \u00a37 per month.<\/p>\n

On the 600Mbps upgrade we should point out that VM uses language like this: “Customers will be upgraded from M500 broadband to M600 … when the speed tier becomes available.<\/em>” We have asked for clarification on the use of “when<\/em>” in that sentence, although as we’ve previously reported it often takes several months for the operator to roll-out a speed boost across a particular part of their based (i.e. it’s usually done gradually in a phase way). We expect the aim will be to complete this by the end of 2020.<\/p>\n

UPDATE 11:11am<\/strong><\/p>\n

We asked VM about the upgrade plan for 600Mbps on their top TV bundle and were told: “We’re unable to share the timescales right now, but we\u2019ll let our Ultimate Oomph customers know in due course when their connection will be upgraded to 600Mbps at no extra cost<\/em>.” Likewise we’ve noted that the old 362Mbps tier does still exist, but only if you start an order process, so don’t expect any upgrades if you’re on that tier.<\/p>\n

UPDATE 3:44pm<\/strong><\/p>\n

One of our readers (thanks Marcel) has spotted this little line at the bottom of Virgin Media’s own product page: “Upgrades for eligible Ultimate Oomph customers from 500Mbps to 600Mbps will be completed by 31st March 2021<\/em>.” Apparently nobody bothered to tell the operator’s media team this when we enquired earlier on.<\/p>\n","protected":false},"excerpt":{"rendered":"

Cable and full fibre broadband ISP Virgin Media UK has done exactly as we reported a couple of weeks ago (here) and today made their 516Mbps tier available as a standalone package for the first time (no TV bundle required). At the same time they’ve also bumped the top speed of their Ultimate Oomph TV […]<\/p>\n","protected":false},"author":1,"featured_media":22746,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[419,56,475],"class_list":["post-22745","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-docsis3-1","tag-fttp","tag-virgin-media"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nVirgin Media UK Refresh Bundles and Add 600Mbps Broadband UPDATE2 - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Cable and full fibre broadband ISP Virgin Media UK has done exactly as we reported a couple of weeks ago (here) and today made their 516Mbps tier\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/06\/virgin-media-uk-refresh-bundles-and-add-600mbps-broadband.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Virgin Media UK Refresh Bundles and Add 600Mbps Broadband UPDATE2 - 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