{"id":23496,"date":"2020-08-07T16:11:12","date_gmt":"2020-08-07T15:11:12","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=23496"},"modified":"2020-08-07T16:11:12","modified_gmt":"2020-08-07T15:11:12","slug":"ons-2020-study-2-7-million-uk-adults-have-not-used-the-internet","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/08\/ons-2020-study-2-7-million-uk-adults-have-not-used-the-internet.html","title":{"rendered":"ONS 2020 Study &#8211; 2.7 Million UK Adults Have Not Used the Internet"},"content":{"rendered":"<p>The <a href=\"https:\/\/www.ons.gov.uk\/businessindustryandtrade\/itandinternetindustry\/bulletins\/internetusers\/2018\" target=\"_blank\" rel=\"noopener noreferrer\">Office for National Statistics<\/a> (ONS) has today published their latest annual 2020 Internet Access report, which reveals that 5% (2.7 million) of UK adults have not used the internet in the past 3 months and that&#8217;s down from 7% (3.9 million) last year. Sadly issues of age and disability remain key barriers to adoption.<!--more--><\/p>\n<p>On the flip side 96% of households (95% if just counting people) in Great Britain had internet access, which is up from 93% in 2019 and 57% in 2006 when comparable records began. Similarly, 100% of people aged 16-34 classify themselves as &#8220;<em>daily or almost daily<\/em>&#8221; internet users, but this falls to 98% for those aged 35-44, 96% for those aged 45-54, 86% for those aged 55-64 and just 67% for those over the age of 65.<\/p>\n<p>Some 85% of people considered to be disabled under the <strong>Equality Act<\/strong> also access the internet on a daily bases, although this falls to 91% for all disabled people. As for what we all do online, the top activity is still sending and receiving emails (85%), while the least popular activity is accessing personal public health records (8%).<\/p>\n<p>However, on a separate table, it&#8217;s noted that 87% of all adults shopped online within the last 12 months, which is up from 53% in 2008; those aged 65 years and over had the highest growth in this area, rising from 16% to 65% over this period. The most common online purchase was for clothes, shoes and accessories, by 55% of adults, followed by deliveries from restaurants, fast-food chains or catering services, bought by 32% of adults.<\/p>\n<p><img decoding=\"async\" class=\"ngg-singlepic ngg-none\" style=\"padding: 0px; width: 100%;\" src=\"https:\/\/www.ispreview.co.uk\/wp-content\/gallery\/2020-uk-internet-statistics\/top_2020_internet_activities_uk.png\" alt=\"top_2020_internet_activities_uk\"><\/p>\n<p>We should point out that most of the data for this update was collected just before the COVID-19 crisis and lockdown hit (i.e. the data stems from January to February 2020), which might well have had a noticeable impact on some of the statistics. You can see a lot more stats by checking out the <a href=\"https:\/\/www.ons.gov.uk\/peoplepopulationandcommunity\/householdcharacteristics\/homeinternetandsocialmediausage\/bulletins\/internetaccesshouseholdsandindividuals\/2020#internet-access-households-and-individuals-data\" target=\"_blank\" rel=\"noopener noreferrer\">full report<\/a>.<\/p>\n<p>As we always say, not everybody wants to use the internet and nobody should force it on to those who don&#8217;t want or need it, but equally support should always exist for those who wish to give it a try. Admittedly this philosophy will become increasingly strained as the Government continues to extend its digital-by-default strategy and the COVID-19 crisis continues.<\/p>\n<p>The fact that fixed line superfast broadband ISP or mobile broadband networks aren&#8217;t yet able to reach every single corner of the UK is another issue. The 10Mbps broadband <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/03\/10mbps-uk-broadband-universal-service-obligation-to-go-live.html\"><strong>USO<\/strong><\/a> was supposed to solve this but tens of thousands fall outside of the cost limits for that.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Office for National Statistics (ONS) has today published their latest annual 2020 Internet Access report, which reveals that 5% (2.7 million) of UK adults have not used the internet in the past 3 months and that&#8217;s down from 7% (3.9 million) last year. Sadly issues of age and disability remain key barriers to adoption.<\/p>\n","protected":false},"author":1,"featured_media":23498,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[34],"class_list":["post-23496","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-statistics"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ONS 2020 Study - 2.7 Million UK Adults Have Not Used the Internet - ISPreview UK<\/title>\n<meta name=\"description\" content=\"The Office for National Statistics (ONS) has today published their latest annual 2020 Internet Access report, which reveals that 5% (2.7 million) of UK\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/08\/ons-2020-study-2-7-million-uk-adults-have-not-used-the-internet.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ONS 2020 Study - 2.7 Million UK Adults Have Not Used the Internet - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"The Office for National Statistics (ONS) has today published their latest annual 2020 Internet Access report, which reveals that 5% (2.7 million) of UK\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/08\/ons-2020-study-2-7-million-uk-adults-have-not-used-the-internet.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2020-08-07T15:11:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/08\/nggallery_import\/uk_office_for_national_statistics.gif\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/gif\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/08\\\/ons-2020-study-2-7-million-uk-adults-have-not-used-the-internet.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/08\\\/ons-2020-study-2-7-million-uk-adults-have-not-used-the-internet.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"ONS 2020 Study &#8211; 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