{"id":23613,"date":"2020-08-17T10:09:28","date_gmt":"2020-08-17T09:09:28","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=23613"},"modified":"2020-08-17T10:20:18","modified_gmt":"2020-08-17T09:20:18","slug":"rise-in-impact-from-full-to-capacity-uk-fttc-broadband-cabinets","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/08\/rise-in-impact-from-full-to-capacity-uk-fttc-broadband-cabinets.html","title":{"rendered":"Rise in Impact from Full to Capacity UK FTTC Broadband Cabinets"},"content":{"rendered":"<p>The latest independent data has predicted that 2.07% (up from 1.8% in May 2020) of UK premises could be affected by full to capacity <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\">FTTC<\/a> (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/vdsl\">VDSL2<\/a>) based &#8220;<em>fibre broadband<\/em>&#8221; street cabinets on <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\">Openreach<\/a>&#8217;s (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>) network (this can stop you from ordering a new service), but some areas are being hit harder than others.<!--more--><\/p>\n<p>We first reported on the challenges of &#8220;<em>full<\/em>&#8221; street cabinets and their impact upon consumers in 2016 (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2016\/09\/openreach-bt-handles-full-capacity-fttc-broadband-cabinets.html\">here<\/a>), which explained why such cabinets fill up, the problems that it can cause and how long it may take to resolve via upgrades (i.e. anything from a few weeks for a simple line card change to several months, or possibly longer, if additional civil engineering is required).<\/p>\n<p>At present <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\">Openreach<\/a> has around 90,000 live <strong>Fibre-to-the-Cabinet<\/strong> (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\">FTTC<\/a>) offering street cabinets (DSLAMS) via roughly 5,400 enabled exchanges. At any given time, a small but variable proportion of these may run out of spare ports for new lines, which often prevents new orders being completed (i.e. waiting list) until extra capacity is added.<\/p>\n<p><a class=\"noshortlink\" href=\"https:\/\/www.thinkbroadband.com\/news\/8808-five-local-authority-areas-have-1-in-10-properties-with-potential-fttc-waiting-list-issues\" target=\"_blank\" rel=\"noopener noreferrer\">Thinkbroadband<\/a> runs their own independent analysis of this problem, which in May 2020 put the figure at 1.8% and this has now risen slightly to 2.07% in August 2020. However, the overall figure masks the fact that some areas have a much higher proportion of cabinets stuck in a waiting list and naturally those at the top are in some of the remotest areas (i.e. where it may take longer for new kit and engineers to reach).<\/p>\n<p><span style=\"color: #339966;\"><strong>The Worst Hit Council Areas<\/strong><\/span><\/p>\n<ul>\n<li>Isles of Scilly 23%<\/li>\n<li>Orkney Islands 17.46%<\/li>\n<li>Isle of Wight 17.41%<\/li>\n<li>Shetland Islands 10.49%<\/li>\n<\/ul>\n<p>The latest analysis suggests, for example, that in ideal circumstances (i.e. no capacity problems) around 96.43% of UK premises should be able to order a superfast broadband (<strong>30Mbps+<\/strong>) service via any network today, but this drops to 94.39% due to <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\">Openreach<\/a>&#8217;s <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/vdsl\">VDSL2<\/a> cabinets being full (88% if only looking at Openreach&#8217;s network).<\/p>\n<div class=\"bq2\"><strong>NOTE:<\/strong> Openreach&#8217;s official figure for the number of cabinets (NOT the same as premises coverage below) in their &#8220;<em>waiters list<\/em>&#8221; is between 2.6% to 2.7% for March 2020 (unchanged from Nov 2019).<\/div>\n<p style=\"text-align: center;\"><span style=\"color: #339966;\"><strong>Aug 2020 Coverage Impact Due to <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\">FTTC<\/a> Capacity Issues (%)<\/strong><\/span><\/p>\n<table width=\"100%\" cellspacing=\"2\" cellpadding=\"2\" bgcolor=\"#ffffff\">\n<tbody>\n<tr>\n<td class=\"bq3\" width=\"67\"><strong>Region<\/strong><\/td>\n<td class=\"bq3\" width=\"86\"><strong>Waiting List Impact (% Premises)<\/strong><\/td>\n<td class=\"bq3\" width=\"86\"><strong>30Mbps+ Coverage After Impact<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"67\">UK<\/td>\n<td width=\"86\">-2.07%<\/td>\n<td>94.39%<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">London<\/td>\n<td width=\"86\">-1.35%<\/td>\n<td>96.23%<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">England<\/td>\n<td width=\"86\">-1.96%<\/td>\n<td>95.05%<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">Northern Ireland<\/td>\n<td width=\"86\">-1.52%<\/td>\n<td>88.42%<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">Scotland<\/td>\n<td width=\"86\">-2.77%<\/td>\n<td>91.59%<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">Wales<\/td>\n<td width=\"86\">-2.94%<\/td>\n<td>92.15%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Take note that this data only considers the impact of capacity issues via Openreach&#8217;s national FTTC network and not that of other platforms. Different networks handle different types of capacity problems in different ways and not all are as transparent about such issues. Likewise we don&#8217;t imagine port capacity will be too much of an issue for <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\">FTTP<\/a> due to how it&#8217;s deployed (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/gfast\">G.fast<\/a> is another matter but take-up of that is light).<\/p>\n<p>Unfortunately if you happen to live in such a &#8220;<em>full to capacity<\/em>&#8221; area then this can cause frustration when attempting to order a new FTTC package or migration, particularly if the ISP accepts the order and begins the switch only to later tell you that they cannot complete it. Some ISPs can be quite appalling with how they handle these situations, but in other cases the provider may simply be caught out by a sudden change in status (post-order).<\/p>\n<p>Furthermore, there remains a lot of uncertainty over the question of how long consumers will have to wait before the issue is resolved and this is not well communicated by either Openreach or ISPs, which partly reflects the fact that it&#8217;s difficult to be accurate with such things.<\/p>\n<p>We should point out that in some cases Openreach may need to build an entirely new cabinet in order to cater for rising demand, which can be problematic due to labour \/ hardware costs, the need to seek planning permission, permits for road access, wayleave agreements, power supply requirements, local objections and so forth.<\/p>\n<p>In addition, local demand is something that can go up as well as down, particularly if a rival network enters the area and thus some of Openreach&#8217;s existing lines may become available to new users as older ones exit FTTC. Installing more capacity than needed can carry an extra cost and so this is one of the reasons why big operators often prefer to scale as demand grows, rather than cater for 100% of local lines from day one.<\/p>\n<p>So far the COVID-19 crisis doesn&#8217;t appear to have had any real impact upon the official waiting list figures (it&#8217;s been higher in the past than now) and Openreach told ISPreview.co.uk, &#8220;<em>we\u2019ve not seen any fluctuations to cabinet capacity during Covid<\/em>.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The latest independent data has predicted that 2.07% (up from 1.8% in May 2020) of UK premises could be affected by full to capacity FTTC (VDSL2) based &#8220;fibre broadband&#8221; street cabinets on Openreach&#8217;s (BT) network (this can stop you from ordering a new service), but some areas are being hit harder than others.<\/p>\n","protected":false},"author":1,"featured_media":23616,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,55,414,69,89,71],"class_list":["post-23613","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-bt","tag-fttc","tag-northern-ireland","tag-bt-openreach","tag-scotland","tag-wales"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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