{"id":24506,"date":"2020-10-21T16:46:54","date_gmt":"2020-10-21T15:46:54","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=24506"},"modified":"2020-10-21T16:46:54","modified_gmt":"2020-10-21T15:46:54","slug":"ookla-q3-2020-study-shows-fastest-big-uk-broadband-isps-and-cities","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/10\/ookla-q3-2020-study-shows-fastest-big-uk-broadband-isps-and-cities.html","title":{"rendered":"Ookla Q3 2020 Study Shows Fastest Big UK Broadband ISPs and Cities"},"content":{"rendered":"<p>Ookla, which runs the popular <a href=\"http:\/\/Speedtest.net\" target=\"_blank\" rel=\"noopener noreferrer\">Speedtest.net<\/a> service, has this week published their latest Q3 2020 study of UK fixed broadband and mobile data speeds across the market&#8217;s largest providers, which perhaps unsurprisingly sees <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vm\" rel=\"nofollow\" target=\"_blank\">Virgin Media<\/a> (fixed) and <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/eebroadband\" rel=\"nofollow\" target=\"_blank\">EE<\/a> (mobile) come top of the table.<!--more--><\/p>\n<p>Before we get started it&#8217;s important to note that <a href=\"https:\/\/www.speedtest.net\/global-index\/united-kingdom#market-analysis\" target=\"_blank\" rel=\"noopener noreferrer\">speed testing based studies<\/a> like this can be affected by all sorts of issues within the home, such as slow <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/wifi\">WiFi<\/a>, limitations of the tester or remote server itself, people using high-speed business lines and local network congestion etc.<\/p>\n<p>The following results are thus only good for observing general market change over time and shouldn&#8217;t necessarily be taken as a reflection of either ISP capability or network availability. Indeed, some providers may have more customers on slower packages and that tends to skew the results. Likewise, some networks are more widely available than others, so the same speeds may not be available everywhere.<\/p>\n<p>Otherwise Ookla appears to score each provider using their own unique &#8220;<em>Speed Score<\/em>&#8221; metric, which incorporates a measure of each provider&#8217;s download and upload speeds to rank network speed performance (90% of the final Speed Score is attributed to download speed and the remaining 10% to upload speed because online experiences are typically more affected by download speed).<\/p>\n<p>The Speed Score uses a modified trimean to combine speeds from the 10th percentile, 50th percentile (also known as the median) and 90th percentile in a weighted average using a 1:8:1 ratio, respectively. They place the most emphasis on the median speeds as &#8220;<em>those represent what most network providers\u2019 customers will experience on a day-to-day basis<\/em>.&#8221;<\/p>\n<h3><span style=\"color: #339966;\"><strong>Fixed Broadband Results<\/strong><\/span><\/h3>\n<p>Sadly, none of the markets often better performing smaller providers were included in these results, which is probably due to a lack of data.<\/p>\n<blockquote><p><strong>Speed Score<\/strong><br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vm\" rel=\"nofollow\" target=\"_blank\">Virgin Media<\/a> 95.66<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> 37.87<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vodafoneuk\" rel=\"nofollow\" target=\"_blank\">Vodafone<\/a> 34.18<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/eebroadband\" rel=\"nofollow\" target=\"_blank\">EE<\/a> 31.77<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/tt\" rel=\"nofollow\" target=\"_blank\">TalkTalk<\/a> 27.84<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/bskyb\" rel=\"nofollow\" target=\"_blank\">Sky Broadband<\/a> 27.11<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/plusnetuk\" rel=\"nofollow\" target=\"_blank\">PlusNet<\/a> 25.72<\/p><\/blockquote>\n<blockquote><p><strong>Latency (Lower figures are better)<\/strong><br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vm\" rel=\"nofollow\" target=\"_blank\">Virgin Media<\/a> 16ms<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vodafoneuk\" rel=\"nofollow\" target=\"_blank\">Vodafone<\/a> 17ms<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/bskyb\" rel=\"nofollow\" target=\"_blank\">Sky Broadband<\/a> 24ms<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/tt\" rel=\"nofollow\" target=\"_blank\">TalkTalk<\/a> 25ms<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> 25ms<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/eebroadband\" rel=\"nofollow\" target=\"_blank\">EE<\/a> 26ms<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/plusnetuk\" rel=\"nofollow\" target=\"_blank\">PlusNet<\/a> 27ms<\/p><\/blockquote>\n<h3><span style=\"color: #339966;\"><strong>Mobile Data Results<\/strong><\/span><\/h3>\n<p>We should point out that Ookla&#8217;s data includes the results from Virgin Mobile, which at the current time is still an MVNO on the EE network but it will in the near future become a part of <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/o2uk\" rel=\"nofollow\" target=\"_blank\">O2<\/a> due to the recent merger agreement.<\/p>\n<blockquote><p><strong>Speed Score<\/strong><br \/>\nEE 33.50<br \/>\nVirgin Mobile 33.43<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vodafoneuk\" rel=\"nofollow\" target=\"_blank\">Vodafone<\/a> 22.95<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/threeuk\" rel=\"nofollow\" target=\"_blank\">Three UK<\/a> 22.74<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/o2uk\" rel=\"nofollow\" target=\"_blank\">O2<\/a> 18.56<\/p><\/blockquote>\n<blockquote><p><strong>Latency (Lower figures are better)<\/strong><br \/>\nEE 39ms<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/o2uk\" rel=\"nofollow\" target=\"_blank\">O2<\/a> 45ms<br \/>\nVirgin Mobile 46ms<br \/>\nVodafone 47ms<br \/>\n<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/threeuk\" rel=\"nofollow\" target=\"_blank\">Three UK<\/a> 57ms<\/p><\/blockquote>\n<p>We get a few other details for mobile networks too. For example, EE delivered a <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/4g\">4G<\/a> availability score of 97.1%, while Vodafone achieved 92.5%, O2 got 91.6% and <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/threeuk\" rel=\"nofollow\" target=\"_blank\">Three UK<\/a> walked away with a pitiful 79.3%. On top of that the report includes a summary of <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/5g\">5G<\/a> download speeds, which sees Three UK top the table for once, although it&#8217;s worth remembering that none of the operators have particularly good coverage right now.<\/p>\n<blockquote><p><strong><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/5g\">5G<\/a> Speeds (Median Download Rate)<\/strong><br \/>\nThree UK 201.12Mbps<br \/>\nO2 176.90Mbps<br \/>\nVodafone 152.17Mbps<br \/>\nEE 134.76Mbps<\/p><\/blockquote>\n<p>Finally, we get a summary of the top 10 cities as ordered by both fixed broadband and mobile broadband speeds.<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #339966;\"><strong>Top 10 Cities by Fixed Broadband Speeds<\/strong><\/span><\/p>\n<table width=\"100%\" cellspacing=\"2\" cellpadding=\"2\">\n<tbody>\n<tr>\n<td class=\"bq3\"><strong>Rank<\/strong><\/td>\n<td class=\"bq3\"><strong>City<\/strong><\/td>\n<td class=\"bq3\"><strong>DL Speed (Mbps)<\/strong><\/td>\n<td class=\"bq3\"><strong>UP Speed (Mbps)<\/strong><\/td>\n<td class=\"bq3\"><strong>Latency (ms)<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"67\">1<\/td>\n<td width=\"87\">Edinburgh<\/td>\n<td width=\"117\">94.05<\/td>\n<td width=\"124\">22.58<\/td>\n<td width=\"101\">19<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">2<\/td>\n<td width=\"87\">Cardiff<\/td>\n<td width=\"117\">87.6<\/td>\n<td width=\"124\">25.26<\/td>\n<td width=\"101\">21<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">3<\/td>\n<td width=\"87\">Leeds<\/td>\n<td width=\"117\">86.79<\/td>\n<td width=\"124\">22.41<\/td>\n<td width=\"101\">20<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">4<\/td>\n<td width=\"87\">Liverpool<\/td>\n<td width=\"117\">85.21<\/td>\n<td width=\"124\">22.16<\/td>\n<td width=\"101\">21<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">5<\/td>\n<td width=\"87\">Belfast<\/td>\n<td width=\"117\">82.84<\/td>\n<td width=\"124\">18.13<\/td>\n<td width=\"101\">34<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">6<\/td>\n<td width=\"87\">Birmingham<\/td>\n<td width=\"117\">82.82<\/td>\n<td width=\"124\">16.86<\/td>\n<td width=\"101\">19<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">7<\/td>\n<td width=\"87\">London<\/td>\n<td width=\"117\">80.92<\/td>\n<td width=\"124\">36.94<\/td>\n<td width=\"101\">20<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">8<\/td>\n<td width=\"87\">Manchester<\/td>\n<td width=\"117\">78.61<\/td>\n<td width=\"124\">35.31<\/td>\n<td width=\"101\">20<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">9<\/td>\n<td width=\"87\">Glasgow<\/td>\n<td width=\"117\">70.72<\/td>\n<td width=\"124\">22<\/td>\n<td width=\"101\">22<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">10<\/td>\n<td width=\"87\">Sheffield<\/td>\n<td width=\"117\">66.7<\/td>\n<td width=\"124\">19.49<\/td>\n<td width=\"101\">22<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: center;\"><span style=\"color: #339966;\"><strong>Top 10 Cities by Mobile Speeds<\/strong><\/span><\/p>\n<table width=\"100%\" cellspacing=\"2\" cellpadding=\"2\">\n<tbody>\n<tr>\n<td class=\"bq3\"><strong>Rank<\/strong><\/td>\n<td class=\"bq3\"><strong>City<\/strong><\/td>\n<td class=\"bq3\"><strong>DL Speed (Mbps)<\/strong><\/td>\n<td class=\"bq3\"><strong>UP Speed (Mbps)<\/strong><\/td>\n<td class=\"bq3\"><strong>Latency (ms)<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"67\">1<\/td>\n<td width=\"87\">Cardiff<\/td>\n<td width=\"117\">60.21<\/td>\n<td width=\"124\">14.37<\/td>\n<td width=\"101\">45<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">2<\/td>\n<td width=\"87\">Belfast<\/td>\n<td width=\"117\">52.76<\/td>\n<td width=\"124\">12.17<\/td>\n<td width=\"101\">61<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">3<\/td>\n<td width=\"87\">Glasgow<\/td>\n<td width=\"117\">51.39<\/td>\n<td width=\"124\">13.13<\/td>\n<td width=\"101\">51<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">4<\/td>\n<td width=\"87\">Birmingham<\/td>\n<td width=\"117\">50.19<\/td>\n<td width=\"124\">12.3<\/td>\n<td width=\"101\">42<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">5<\/td>\n<td width=\"87\">Leeds<\/td>\n<td width=\"117\">50.03<\/td>\n<td width=\"124\">11.98<\/td>\n<td width=\"101\">43<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">6<\/td>\n<td width=\"87\">Manchester<\/td>\n<td width=\"117\">48.38<\/td>\n<td width=\"124\">13.09<\/td>\n<td width=\"101\">44<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">7<\/td>\n<td width=\"87\">London<\/td>\n<td width=\"117\">48.01<\/td>\n<td width=\"124\">12.3<\/td>\n<td width=\"101\">35<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">8<\/td>\n<td width=\"87\">Sheffield<\/td>\n<td width=\"117\">46.24<\/td>\n<td width=\"124\">11.56<\/td>\n<td width=\"101\">45<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">9<\/td>\n<td width=\"87\">Liverpool<\/td>\n<td width=\"117\">45.81<\/td>\n<td width=\"124\">11.75<\/td>\n<td width=\"101\">51<\/td>\n<\/tr>\n<tr>\n<td width=\"67\">10<\/td>\n<td width=\"87\">Edinburgh<\/td>\n<td width=\"117\">43.39<\/td>\n<td width=\"124\">11.4<\/td>\n<td width=\"101\">54<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Ookla, which runs the popular Speedtest.net service, has this week published their latest Q3 2020 study of UK fixed broadband and mobile data speeds across the market&#8217;s largest providers, which perhaps unsurprisingly sees Virgin Media (fixed) and EE (mobile) come top of the table.<\/p>\n","protected":false},"author":1,"featured_media":24508,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[61,406,150,474,405,60,32,84,66,74,63,475,96],"class_list":["post-24506","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-4g","tag-5g","tag-awards","tag-bt","tag-ee","tag-mobile-broadband","tag-o2","tag-plusnet","tag-sky-broadband","tag-talktalk","tag-three-uk","tag-virgin-media","tag-vodafone"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ookla Q3 2020 Study Shows Fastest Big UK Broadband ISPs and Cities - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Ookla, which runs the popular Speedtest.net service, has this week published their latest Q3 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