{"id":24809,"date":"2020-11-16T00:01:31","date_gmt":"2020-11-16T00:01:31","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=24809"},"modified":"2020-11-15T13:30:57","modified_gmt":"2020-11-15T13:30:57","slug":"cheap-15mb-virgin-media-plan-for-universal-credit-users-is-live","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2020\/11\/cheap-15mb-virgin-media-plan-for-universal-credit-users-is-live.html","title":{"rendered":"Cheap 15Mb Virgin Media Plan for Universal Credit Users is Live"},"content":{"rendered":"

Cable ISP Virgin Media<\/a> UK has today opened applications for their new \u00a315 per month “Essential Broadband<\/em>” plan, which offers download speeds of just 15Mbps (2Mbps upload), unlimited data usage and a 30-day rolling contract. But you can only get this if you’re receiving Universal Credit from the Government.<\/p>\n

The new package is broadband-only service, which means that if an existing customer has a phone then they will not be able to retain that in the downgrade (“this will be clearly stated to them before they change their plan<\/em>,” said the operator to ISPreview.co.uk). A customer can still take a Virgin Mobile<\/a> plan, which will be billed separately, but there are cheaper operators for such services.<\/p>\n

NOTE:<\/strong> The latest official figures show that there were 5.7 million people on Universal Credit as of 8th October 2020, which is up 2% from September 2020. Some 39% of claimants were in the \u2018searching for work\u2019 conditionality group.<\/div>\n

Existing customers can apply for the plan by completing a form via their website – www.virginmedia.com\/essential<\/strong><\/a>. After that they will receive an email asking them to provide proof of their Universal Credit<\/strong> status by sending a picture of their online Universal Credit account. Eligible customers will then receive confirmation that their application has been successful before they are moved onto the plan.<\/p>\n

If the customer ever stops receiving Universal Credit then they will be able to continue taking the service for \u00a323 per month (or they can upgrade to a different plan, although these will cost more). Alternatively, there are some FTTC<\/a> and FTTP<\/a> based broadband ISPs that will give you a faster speed for about the same money (Vodafone<\/a>, Hyperoptic<\/a> etc.).<\/p>\n

Jeff Dodds, Chief Operating Officer at Virgin Media<\/a>, said:<\/strong><\/p>\n

“The launch of our Essential broadband service is about supporting customers who are experiencing financial difficulty and uncertainty. We all know how important connectivity is right now to our day to day lives, so this reliable, hassle-free service will help people to get online and carry out essential activities.<\/p>\n

This is the latest step in a series of industry-leading measures we have introduced for vulnerable customers. This includes providing annual package reviews, more flexible bill management and is on top of action we have taken to keep our customers connected during the pandemic.<\/p>\n

We are committed to supporting our customers and will continue to play our vital role in keeping the country connected in these difficult times.”<\/p><\/blockquote>\n

The COVID-19<\/strong> crisis has been extremely hard on the country in 2020 and many more job losses are expected in the future. At the same time broadband ISPs have been putting in place various measures to provide as much support as reasonably possible for those most in need (vulnerable customers) and this is the latest one of those, which was soft launched back in August 2020 (here<\/a>).<\/p>\n

The new plan, which for the time being is only for VM’s existing customers, appears to be similar to BT<\/a>’s Basic + Broadband plan, which costs just \u00a310.07 per month for an unlimited 10Mbps (average speed) connection. But you also get a UK call allowance of \u00a31.50, plus free weekend calls to 0845 and 0870 numbers (lasting up to 60 minutes) and there’s a monthly \u00a310 price cap for home phones and mobiles – only available to those on benefits.<\/p>\n","protected":false},"excerpt":{"rendered":"

Cable ISP Virgin Media UK has today opened applications for their new \u00a315 per month “Essential Broadband” plan, which offers download speeds of just 15Mbps (2Mbps upload), unlimited data usage and a 30-day rolling contract. But you can only get this if you’re receiving Universal Credit from the Government.<\/p>\n","protected":false},"author":1,"featured_media":23255,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[475],"class_list":["post-24809","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-virgin-media"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nCheap 15Mb Virgin Media Plan for Universal Credit Users is Live - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Cable ISP Virgin Media UK has today opened applications for their new \u00a315 per month "Essential Broadband" plan, which offers download speeds of just\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/11\/cheap-15mb-virgin-media-plan-for-universal-credit-users-is-live.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cheap 15Mb Virgin Media Plan for Universal Credit Users is Live - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"Cable ISP Virgin Media UK has today opened applications for their new \u00a315 per month "Essential Broadband" plan, which offers download speeds of just\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/11\/cheap-15mb-virgin-media-plan-for-universal-credit-users-is-live.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-16T00:01:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/nggallery_import\/money_uk_pounds_sterling_pile.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"976\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/11\\\/cheap-15mb-virgin-media-plan-for-universal-credit-users-is-live.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/11\\\/cheap-15mb-virgin-media-plan-for-universal-credit-users-is-live.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"Cheap 15Mb Virgin Media Plan for Universal Credit Users is Live\",\"datePublished\":\"2020-11-16T00:01:31+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/11\\\/cheap-15mb-virgin-media-plan-for-universal-credit-users-is-live.html\"},\"wordCount\":554,\"commentCount\":20,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/11\\\/cheap-15mb-virgin-media-plan-for-universal-credit-users-is-live.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/nggallery_import\\\/money_uk_pounds_sterling_pile.jpg\",\"keywords\":[\"Virgin Media\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/11\\\/cheap-15mb-virgin-media-plan-for-universal-credit-users-is-live.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/11\\\/cheap-15mb-virgin-media-plan-for-universal-credit-users-is-live.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2020\\\/11\\\/cheap-15mb-virgin-media-plan-for-universal-credit-users-is-live.html\",\"name\":\"Cheap 15Mb Virgin Media Plan for Universal Credit Users is Live - 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