{"id":25510,"date":"2021-01-12T12:38:53","date_gmt":"2021-01-12T12:38:53","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=25510"},"modified":"2021-01-12T14:39:07","modified_gmt":"2021-01-12T14:39:07","slug":"three-uk-hikes-standard-charges-for-payg-mobile-customers","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/01\/three-uk-hikes-standard-charges-for-payg-mobile-customers.html","title":{"rendered":"Three UK Hikes Standard Charges for PAYG Mobile Customers UPDATE"},"content":{"rendered":"

Customers of Three UK<\/a>’s Pay As You Go (PAYG) plans look set to be hit with a significant price increase on their standard rates for calls, text messages (SMS) and data usage (mobile broadband), which will be introduced from 16th February 2021. EU roaming and international rates will also be hit.<\/p>\n

At present Three UK<\/a> charges PAYG customers a standard rate of 3p per minute for calls to standard UK landlines (starting 01, 02, 03), UK mobiles (any network) and Three voicemail, but this will now be increased to 10p. Similarly, the 2p charge for sending a text will also jump to 10p and the 1p charge for 1MegaByte (MB) of data will jump to 5p.<\/p>\n

Previously, the operator also gave customers a free 150MB data allowance boost (automatically) every time they topped-up, which lasted for 48 hours, but this is no longer mentioned and seems to have been dropped.<\/p>\n

Customers can of course get around all this by opting to top-up via one of their new Data Packs, which start at \u00a310 for 6GB and goes up to \u00a335 for unlimited data – these last for 1 month and also give you unlimited calls\/texts, but that’s more akin to a Pay Monthly plan than PAYG (sadly a lot of operators are going down this route).<\/p>\n

According to Three UK<\/a>’s website (see here<\/a>), “From 16th February 2021 some of our standard Pay As You Go rates in the UK will change. If you’re activating a new Pay As You Go account after this date, the new pricing will already be in place. Some of our international roaming rates are also increasing. This is to keep them in line with domestic standard rates, and not a result of Brexit<\/em>.”<\/p>\n

The new PAYG plan and rates are outlined in these terms<\/a>, while the old ones can be found here<\/a>. Credits to two of our readers, Chris and Mark, for pointing out the change.<\/p>\n

UPDATE 2:38pm<\/strong><\/p>\n

A Three spokesperson told ISPreview.co.uk: “From 16 February 2021, we\u2019re changing our Pay As You Go standard pricing. Our new rates remain extremely competitive in the market, and our customers have access to 5G<\/a> at no extra cost. Plus, we continue to focus on improving the customer experience through investment in our network, to deliver better connectivity every day for every customer<\/em>.”<\/p>\n","protected":false},"excerpt":{"rendered":"

Customers of Three UK’s Pay As You Go (PAYG) plans look set to be hit with a significant price increase on their standard rates for calls, text messages (SMS) and data usage (mobile broadband), which will be introduced from 16th February 2021. 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