{"id":25855,"date":"2021-02-09T10:33:09","date_gmt":"2021-02-09T10:33:09","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=25855"},"modified":"2021-02-09T10:40:11","modified_gmt":"2021-02-09T10:40:11","slug":"bt-launch-alexa-enabled-home-phone-for-uk-broadband-users","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/02\/bt-launch-alexa-enabled-home-phone-for-uk-broadband-users.html","title":{"rendered":"BT Launch Alexa-enabled Home Phone for UK Broadband Users"},"content":{"rendered":"

Customers of UK ISP BT<\/a>, specifically those who take out their new VoIP style Digital Voice product (typically offered as a phone solution alongside broadband packages), will soon be able to access the operator’s new ‘Advanced Digital Home Phone<\/em>‘ handset that comes with Alexa Built-in (Amazon<\/a>’s smart voice assistant).<\/p>\n

The Digital Voice<\/strong> (DV) service is a Voice-over-Internet-Protocol (VoIP) style product that sends the voice transmission over your broadband connection (e.g. no need to retain an extra copper line if you take FTTP<\/a>). Customers who take this will usually receive a “free<\/em>” Digital Home Phone<\/strong>, which comes included with support for HD calling, voicemail, call waiting and call divert (on older copper phone services some of these features would cost extra or, in the case of HD calling, were not be available at all). Additional handsets can be added at extra cost.<\/p>\n

However, unlike on a traditional line where you connect the handset to a phone socket in the wall (i.e. one installed by Openreach<\/a>), the Digital Home Phone handset will instead connect directly to BT<\/a>’s Smart Hub 2<\/strong> broadband router. The original handsets that BT<\/a> supplied for this weren’t anything special and indeed that was the plan (affordability and familiarity are often more important for home phone users).<\/p>\n

By comparison the new Advanced Digital Home Phone<\/strong> has, among other changes, added a new button for accessing Amazon<\/a>’s Alexa voice assistant (i.e. users can ask their home phone to call contacts, check the weather, adjust the volume, read out the latest news headlines and even stream music etc.). You’ll also get a 2.0-inch colour screen, ringer volume boost, larger text, a hands-free speaker, 240 hours of battery life in standby, 50 metres of indoor wireless range and one touch access to BT Voicemail.<\/p>\n

The handset also includes an enhanced Call Protect<\/strong> service (for tackling nuisance calls), which means that customers can block any number with one touch of the side button, either when the number is ringing, or while on the phone to the number.<\/p>\n

Sharon Meadows, BT Consumer’s Director of Propositions, said:<\/strong><\/p>\n

“As our customers\u2019 homes become more connected, we\u2019re bringing our broadband and voice technologies together to improve quality of service, and we\u2019ve collaborated with Amazon<\/a> to make our latest digital home phone Alexa enabled. During these extraordinary times, a phone call from a friend or family member can make your day, and with our Advanced Digital Home Phone with Alexa built-in, customers can enjoy clearer calls \u2013 as well as the convenience and great range of features that Alexa provides.”<\/p><\/blockquote>\n

As before, the new handset will be included free to customers who receive or order this service from tomorrow (10th Feb 2021), while you’ll pay \u00a344.99 to add a single additional handset or \u00a369.99 for a dual pack (a triple and quad pack also exist for \u00a389.99 and \u00a3109.99 respectively).<\/p>\n

Digital Voice forms part of BT’s plan to run all landline calls over broadband by 2025. All ISPs that offer fixed line phone services will need to have something similar in place before December 2025 (ideally sooner since the transition has already started in some areas). Sadly, a lot of other provider’s, particularly smaller players, have yet to launch a full VoIP \/ IP style alternative to traditional phone lines.<\/p>\n","protected":false},"excerpt":{"rendered":"

Customers of UK ISP BT, specifically those who take out their new VoIP style Digital Voice product (typically offered as a phone solution alongside broadband packages), will soon be able to access the operator’s new ‘Advanced Digital Home Phone‘ handset that comes with Alexa Built-in (Amazon’s smart voice assistant).<\/p>\n","protected":false},"author":1,"featured_media":25857,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,55,56,69,81],"class_list":["post-25855","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-bt","tag-fttc","tag-fttp","tag-bt-openreach","tag-voip"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nBT Launch Alexa-enabled Home Phone for UK Broadband Users - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Customers of UK ISP BT, specifically those who take out their new VoIP style Digital Voice product (typically offered as a phone solution alongside\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/02\/bt-launch-alexa-enabled-home-phone-for-uk-broadband-users.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BT Launch Alexa-enabled Home Phone for UK Broadband Users - 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