{"id":25897,"date":"2021-02-11T08:28:25","date_gmt":"2021-02-11T08:28:25","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=25897"},"modified":"2021-02-11T08:28:25","modified_gmt":"2021-02-11T08:28:25","slug":"sky-broadband-finally-fixes-voip-timing-and-dhcp-router-bugs","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/02\/sky-broadband-finally-fixes-voip-timing-and-dhcp-router-bugs.html","title":{"rendered":"Sky Broadband Finally Fixes VoIP Timing and DHCP Router Bugs"},"content":{"rendered":"

Customers of UK ISP Sky Broadband<\/a> may be pleased to learn that the provider is now deploying a new firmware (software) update for their latest SR203 and SR204 Sky Hub wireless routers, which the provider says should finally fix two of last year’s biggest bugs with VoIP timing and DHCP networking.<\/p>\n

Just to recap. The VoIP bug (here<\/a>) created a 1-hour time difference between the network and phone handset (i.e. the handset would report GMT rather than British Summer Time [BST]), which was enough to disrupt some calls. Separately, the Dynamic Host Configuration Protocol<\/strong> (DHCP) bug meant that the router would struggle to correctly assign addresses to devices, particularly after it was restarted (here<\/a>).<\/p>\n

NOTE:<\/strong> DHCP is a seamless bit of modern networking that works in the background, enabling your router and devices to automatically exchange information, setup IP addresses for the network (e.g. subnet mask and default gateway) and get the internet connection working alongside.<\/div>\n

The good news is that, after several months of waiting, Sky Broadband<\/a> began to rollout a new firmware update (5.14.2249.R<\/strong>) for their Sky Broadband<\/a> Hub (SR203\/204) routers at around the start of February 2021 and we expect this phased process to have completed by the end of this week (it’s automatic, so customers don’t need to do anything).<\/p>\n

Like most ISPs, Sky hasn’t released a full list of the changes and fixes in their latest firmware release, although one of the operator’s Community Manager’s (Mark-Br) was kind enough to post a summary of the headline fixes (here<\/a>) and we’ve pasted those below.<\/p>\n

Headline changes for 5.14.2249.R<\/strong><\/span><\/p>\n

— Improvements to DHCP
\n— VOIP showing GMT (not BST)
\n— SIP ALG can now be switched on\/off (Link to How to turn off SIP ALG<\/a>)<\/p><\/blockquote>\n

In our experience it’s often a good idea, after a new firmware update has been applied, to power-cycle (switch off and on again) both the router and any devices that connect to it. Otherwise, early feedback suggests that the two bugs have indeed been resolved.<\/p>\n","protected":false},"excerpt":{"rendered":"

Customers of UK ISP Sky Broadband may be pleased to learn that the provider is now deploying a new firmware (software) update for their latest SR203 and SR204 Sky Hub wireless routers, which the provider says should finally fix two of last year’s biggest bugs with VoIP timing and DHCP networking.<\/p>\n","protected":false},"author":1,"featured_media":23423,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[55,56,417,66,81],"class_list":["post-25897","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-fttc","tag-fttp","tag-g-fast","tag-sky-broadband","tag-voip"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nSky Broadband Finally Fixes VoIP Timing and DHCP Router Bugs - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Customers of UK ISP Sky Broadband may be pleased to learn that the provider is now deploying a new firmware (software) update for their latest SR203 and\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/02\/sky-broadband-finally-fixes-voip-timing-and-dhcp-router-bugs.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sky Broadband Finally Fixes VoIP Timing and DHCP Router Bugs - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"Customers of UK ISP Sky Broadband may be pleased to learn that the provider is now deploying a new firmware (software) update for their latest SR203 and\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/02\/sky-broadband-finally-fixes-voip-timing-and-dhcp-router-bugs.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2021-02-11T08:28:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/08\/nggallery_import\/sky_broadband_q_hub_2_top_angled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"773\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/02\\\/sky-broadband-finally-fixes-voip-timing-and-dhcp-router-bugs.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/02\\\/sky-broadband-finally-fixes-voip-timing-and-dhcp-router-bugs.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"Sky Broadband Finally Fixes VoIP Timing and DHCP Router Bugs\",\"datePublished\":\"2021-02-11T08:28:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/02\\\/sky-broadband-finally-fixes-voip-timing-and-dhcp-router-bugs.html\"},\"wordCount\":353,\"commentCount\":20,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/02\\\/sky-broadband-finally-fixes-voip-timing-and-dhcp-router-bugs.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/nggallery_import\\\/sky_broadband_q_hub_2_top_angled.jpg\",\"keywords\":[\"FTTC\",\"FTTP\",\"G.fast\",\"Sky Broadband\",\"voip\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/02\\\/sky-broadband-finally-fixes-voip-timing-and-dhcp-router-bugs.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/02\\\/sky-broadband-finally-fixes-voip-timing-and-dhcp-router-bugs.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/02\\\/sky-broadband-finally-fixes-voip-timing-and-dhcp-router-bugs.html\",\"name\":\"Sky Broadband Finally Fixes VoIP Timing and DHCP Router Bugs - 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