{"id":26229,"date":"2021-03-09T10:40:43","date_gmt":"2021-03-09T10:40:43","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=26229"},"modified":"2021-03-09T10:40:43","modified_gmt":"2021-03-09T10:40:43","slug":"london-uk-isp-community-fibre-launch-improved-biz-packages","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/03\/london-uk-isp-community-fibre-launch-improved-biz-packages.html","title":{"rendered":"London UK ISP Community Fibre Launch Improved Biz Packages"},"content":{"rendered":"<p>London-focused broadband ISP <a class=\"shortlink shortlink-151\" title=\"communityfibre\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/communityfibre\" target=\"_blank\" rel=\"nofollow noopener\">CommunityFibre<\/a>, which is currently deploying their 10Gbps capable Fibre-to-the-Premises (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\">FTTP<\/a>) network across parts of the city, has today introduced a new range of business packages with improved features (e.g. <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/4g\">4G<\/a> based backup, money-back guarantee etc.).<!--more--><\/p>\n<p>The new unlimited <strong>Community Fibre Business<\/strong> packages start at \u00a363 +vat per month for symmetric speeds of 150Mbps and that goes up to \u00a3475 per month for 10Gbps (Gigabits per second) on a 36-month minimum contract term (shorter 12 and 24-month options are available). In addition, the ISP is launching a new <strong>Service Level Agreement<\/strong> (SLA) for business customers, who will benefit from several enhancements.<\/p>\n<div class=\"bq2\"><strong>NOTE:<\/strong> CF&#8217;s full fibre network currently covers 200,000 premises (mostly homes) in London and they aim to reach 1 million UK premises by the end of 2023 \u2013 this is being supported by around \u00a3500m of private investment (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/07\/community-fibre-invest-400m-in-mass-london-fttp-fibre-rollout.html\">here<\/a>).<\/div>\n<p>The new features include a <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/4g\">4G<\/a> (mobile broadband) dongle to keep businesses online in case of broadband failure, a money-back guarantee (providing 1 week of credit to clients if the broadband service is not resolved in the first 24 business hours), as well as prioritised business support from a dedicated team and a personalised service with a named account manager for each client.<\/p>\n<p>On top of that the provider has also appointed a new Head of Business and Wholesale, <strong>Caroline Quirke<\/strong>, to help further develop CF&#8217;s business solutions. Caroline has previously held sales leadership positions within <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\">Openreach<\/a>, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vodafoneuk\" rel=\"nofollow\" target=\"_blank\">Vodafone<\/a> and NTT Ltd.<\/p>\n<blockquote class=\"bq1\"><p><strong>Graeme Oxby, CEO of Community Fibre, said:<\/strong><\/p>\n<p>&#8220;When COVID-19 hit, research revealed that more than 2 in 5 SMEs said inadequate broadband has cost their business money and 86% said a broadband connection is critical to operate successfully. The majority (62%) also saw the need for better bandwidth connection to facilitate the increase in cloud-based apps and video conferencing tools.<\/p>\n<p>Our new business proposition, headed by Caroline Quirke will help London businesses address these challenges, transfer smoothly back to the office and boost efficiency after lockdown. We are delighted to have Caroline onboard, as her expert knowledge of the industry will support our goal to help London businesses with better connectivity.&#8221;<\/p><\/blockquote>\n<p>Community Fibre is currently available and expanding rapidly in\u202fBarnet,\u202fBrent, Camden, City of London, Croydon, Ealing, Hackney, Hammersmith and Fulham, Islington, Lambeth, Lewisham, Newham, Richmond upon Thames, Southwark,\u202fSutton,\u202fTower Hamlets, Waltham Forest,\u202fWandsworth\u202fand Westminster.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>London-focused broadband ISP CommunityFibre, which is currently deploying their 10Gbps capable Fibre-to-the-Premises (FTTP) network across parts of the city, has today introduced a new range of business packages with improved features (e.g. 4G based backup, money-back guarantee etc.).<\/p>\n","protected":false},"author":1,"featured_media":22967,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[472,1491,478,52,56],"class_list":["post-26229","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-business","tag-community-fibre","tag-ethernet","tag-fibre-optic","tag-fttp"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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