{"id":26484,"date":"2021-06-26T00:01:42","date_gmt":"2021-06-25T23:01:42","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=26484"},"modified":"2021-06-25T16:41:39","modified_gmt":"2021-06-25T15:41:39","slug":"h1-2021-fastest-national-uk-mobile-and-home-broadband-isps","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/06\/h1-2021-fastest-national-uk-mobile-and-home-broadband-isps.html","title":{"rendered":"H1 2021 – Fastest National UK Mobile and Home Broadband ISPs"},"content":{"rendered":"

We’re nearly six months into 2021 and that means it’s time to take a quick look back to see how the UK’s average broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs and mobile network operators. The good news is there’s been a good increase from most providers.<\/p>\n

The following results tend to be impacted by a number of factors, not least the rising coverage of faster technologies and any associated take-up by consumers. In that sense it helps to understand any key changes in network deployments since the start of 2021 and there have been a few, which we’ve summarised below.<\/p>\n

NOTE:<\/strong> Most of the recent surge in gigabit-capable coverage has come from Virgin Media<\/a>’s upgrade to DOCSIS<\/a> 3.1, while 21% can take “full fibre<\/em>” FTTP<\/a> – there will be some overbuild between these two networks.<\/div>\n

In terms of fixed line connectivity, the focus today has now switched from growing “superfast broadband<\/em>” (30Mbps+<\/strong>) coverage – reaching c.97% of premises (hasn’t changed much over the past 2 years) – to fostering the newer generation of “gigabit-capable<\/em>” (i.e. 1Gbps+ or 1000Mbps+) networks. At the start of 2021 some 37.4% had access to gigabit speeds (here<\/a>).<\/p>\n

In terms of take-up, Ofcom<\/a> states (here<\/a>) that at the end of 2020 some 60% of connections were now “superfast<\/em>” or better (up from 57% last year) and just 25% had taken an FTTP<\/a> service (down from 30% last year due to the rapid pace of build). No specific figure was provided for gigabit adoption, but that wouldn’t tell us much anyway, since not everybody opts for the top 1Gbps+ tier on new networks (it’s often the most expensive option).<\/p>\n

So far, most of the gigabit-capable broadband builds have been conducted by commercial operators in urban areas, which could hit around 80% of premises by the end of 2025. The Government’s new \u00a35bn Project Gigabit<\/strong><\/a> aims to lift this up to at least 85% by that same date, but the main contracts under that won’t even start to be signed until H1 2022.<\/p>\n

As for 4G<\/a> based mobile broadband networks. The good news is that the new \u00a31bn Shared Rural Network<\/strong><\/a> (SRN) project is finally starting to make progress (here<\/a>), but the rural focus of this rollout means that it won’t contribute much to the overall scores in this article. Meanwhile, the coverage of ultrafast 5G<\/a> mobile is improving at a more rapid pace, yet its overall reach and take-up is still low. Not to mention that the four primary mobile operators have only just gained access to more spectrum (here<\/a>).<\/p>\n

NOTE:<\/strong> Speedtests can easily be affected by all sorts of issues within the home, such as slow WiFi<\/a>, limitations of the tester itself, local network congestion and package choice (a lot of people will pick a slower and cheaper plan, even with 1Gbps available). The following results are thus only good for observing general market change over time and MUST NOT be taken as a reflection of ISP capability.<\/div>\n

Fastest Fixed Line Broadband ISPs for H1 2021<\/strong><\/span><\/h3>\n

The following results stem from Thinkbroadband<\/a>’s independent speedtest database (including ISPreview’s Broadband Speedtest<\/a><\/strong>). In this study, we’ve only included independent ISPs with strong national availability, although there is a separate table for smaller alternative network ISPs on page 2 – these are difficult to include because they aren’t yet available to the majority of premises and thus don’t produce much test data.<\/p>\n

Naturally, there are some common caveats to consider with speedtest based results, not least that such scores tend to be more reflective of take-up than network availability. For example, some ISPs may have a much larger proportion of customers on slower copper ADSL<\/a> or FTTC<\/a> lines and that can weigh against anybody on faster FTTP<\/a> or gigabit packages with the same provider (i.e. pulling average speeds down).<\/p>\n

NOTE:<\/strong> The top 10% is the speed experienced by the fastest 10% of users on each ISP (below in brackets). The results are averages (mean) in Megabits per second (Mbps). Data was processed at the start of June 2021.<\/div>\n

Average Download Speeds – Top 10
\n<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
No.<\/strong><\/td>\nOperator<\/strong><\/td>\n2021 H1 (Top 10%)<\/strong><\/td>\n2020 H2 (Top 10%)<\/strong><\/td>\nChange %<\/strong><\/td>\n<\/tr>\n
1.<\/td>\nVirgin Media<\/a><\/td>\n141Mbps (331.2Mbps)<\/td>\n118.3Mbps (236.9Mbps)<\/td>\n19.19%<\/td>\n<\/tr>\n
2.<\/td>\nZen Internet<\/a><\/td>\n89Mbps (234.4Mbps)<\/td>\n40.8Mbps (70.7Mbps)<\/td>\n118.14%<\/span><\/td>\n<\/tr>\n
3.<\/td>\niDNET<\/a><\/td>\n80.1Mbps (221.1Mbps)<\/td>\n42Mbps (71.5Mbps)<\/td>\n90.71%<\/span><\/span><\/td>\n<\/tr>\n
4.<\/td>\nBT<\/a><\/td>\n58.4Mbps (95Mbps)<\/td>\n46.2Mbps (72.8Mbps)<\/td>\n26.41%<\/td>\n<\/tr>\n
5.<\/td>\nAAISP<\/a><\/td>\n58.1Mbps (74.2Mbps)<\/td>\n53.6Mbps (99.8Mbps)<\/td>\n8.4%<\/td>\n<\/tr>\n
6.<\/td>\nVodafone<\/a><\/td>\n49.9Mbps (73Mbps)<\/td>\n45.1Mbps (71.6Mbps)<\/td>\n10.64%<\/td>\n<\/tr>\n
7.<\/td>\nEE<\/a><\/td>\n37Mbps (68.9Mbps)<\/td>\n30.4Mbps (62.8Mbps)<\/td>\n21.71%<\/span><\/span><\/td>\n<\/tr>\n
8.<\/td>\nTalkTalk<\/a><\/td>\n33.4Mbps (65.7Mbps)<\/td>\n28Mbps (56.6Mbps)<\/td>\n19.29%<\/span><\/td>\n<\/tr>\n
9.<\/td>\nSky Broadband<\/a><\/td>\n32.4Mbps (64.4Mbps)<\/td>\n27.7Mbps (58.5Mbps)<\/td>\n16.97%<\/span><\/span><\/td>\n<\/tr>\n
10.<\/td>\nPlusnet<\/a><\/td>\n28Mbps (58.5Mbps)<\/td>\n25.6Mbps (53.2Mbps)<\/td>\n9.38%<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Average Upload Speeds – Top 10<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
No.<\/strong><\/td>\nOperator<\/strong><\/td>\n2021 H1
\n<\/strong><\/td>\n		2020 H2
\n<\/strong><\/td>\n		Change %<\/strong><\/td>\n<\/tr>\n
1.<\/td>\nZen Internet<\/a><\/td>\n23.5Mbps<\/td>\n14.3Mbps<\/td>\n64.34%<\/span><\/span><\/td>\n<\/tr>\n
2.<\/td>\niDNET<\/a><\/td>\n19.3Mbps<\/td>\n10.3Mbps<\/td>\n87.38%<\/span><\/span><\/td>\n<\/tr>\n
3.<\/td>\nVirgin Media<\/a><\/td>\n17.1Mbps<\/td>\n14.9Mbps<\/td>\n14.77%<\/span><\/span><\/td>\n<\/tr>\n
4.<\/td>\nVodafone<\/a><\/td>\n15.8Mbps<\/td>\n13.3Mbps<\/td>\n18.8%<\/span><\/span><\/td>\n<\/tr>\n
5.<\/td>\nAAISP<\/a><\/td>\n13.8Mbps<\/td>\n14Mbps<\/td>\n-1.43%<\/span><\/td>\n<\/tr>\n
6.<\/td>\nBT<\/a><\/td>\n13.3Mbps<\/td>\n11Mbps<\/td>\n20.91%<\/span><\/td>\n<\/tr>\n
7.<\/td>\nEE<\/a><\/td>\n9.3Mbps<\/td>\n7.3Mbps<\/td>\n27.4%<\/span><\/span><\/td>\n<\/tr>\n
8.<\/td>\nSky Broadband<\/a> (tied)<\/td>\n8.3Mbps<\/td>\n7.1Mbps<\/td>\n16.9%<\/span><\/span><\/td>\n<\/tr>\n
9.<\/td>\nTalkTalk<\/a> (tied)<\/td>\n8.3Mbps<\/td>\n7Mbps<\/td>\n18.57%<\/span><\/td>\n<\/tr>\n
10.<\/td>\nPlusnet<\/a><\/td>\n6.6Mbps<\/td>\n6.1Mbps<\/td>\n8.2%<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Overall, the average download speed<\/strong> of the top national providers was 60.73Mbps (up from 45.77Mbps at the end of 2020) and the average upload speed<\/strong> hit 13.53Mbps (up from 10.53Mbps). Happily, almost every single ISP saw a speed improvement, and some (e.g. iDNET<\/a> and Zen Internet<\/a>) reported a near doubling of their speeds from the last update.<\/p>\n

We know from other information that Zen has seen a surge in take-up of their “full fibre<\/em>” (FTTP) packages, and we assume that iDNET<\/a>, which inhabits a similar corner of the market, is probably seeing similar growth. Meanwhile, Virgin Media<\/a>’s performance increase will have been aided by the increasingly wide availability of their new gigabit packages, but their upload speeds remain hobbled by the older EuroDOCSIS 3.0 network.<\/p>\n

Finally, the reason why Plusnet<\/a> sits at the bottom is partly because they’re the only provider in the whole list without any “ultrafast<\/em>” (100Mbps+) packages to sell.<\/p>\n

Now flick over to page 2 to see how the fastest full fibre alternative network (altnet) ISPs and mobile operators performed.<\/p>\n

<\/p>\n

On this page we look at how some of the more established altnet Fibre-to-the-Premises<\/strong> (FTTP) providers – those who have built their own physically separate networks – perform when compared with the mainstream national ISPs. Sadly, most altnets only have comparatively niche coverage and limited speedtest data, which means that we’re only able to look at a few of them.<\/p>\n

As these providers don\u2019t suffer from the same performance pitfalls as copper or hybrid fibre networks then we tend to only focus our results on the top 10% of fastest connections, which in most cases will reflect those consumers who take the fastest package tiers available from each provider. The caveat is that these scores will still be heavily impacted by the same issues as mentioned earlier (e.g. slow Wi-Fi, local network congestion etc.).<\/p>\n

In an ideal world all providers would also publish their own internal speedtest data for each of their packages (i.e. to the customer’s router), but that would be expensive and require action from Ofcom<\/a>. On the flip side it would enable us to see how such services perform when WiFi<\/a> is taken out of the equation.<\/p>\n

Full Fibre Altnets by Avg. Download (2021 H1 vs 2020 H2)<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n
ISP<\/strong><\/td>\nDL – Top 10% (2021 H1)<\/strong><\/td>\nDL – Top 10% (2020 H2)<\/strong><\/td>\n<\/tr>\n
Vodafone Gigafast<\/a> (FTTP)<\/td>\n565.8Mbps<\/td>\n427.8Mbps<\/td>\n<\/tr>\n
Community Fibre<\/a> (FTTP)<\/td>\n545Mbps<\/td>\n639.2Mbps<\/td>\n<\/tr>\n
Hyperoptic<\/a> (FTTP)<\/td>\n529.8Mbps<\/td>\n453.9Mbps<\/td>\n<\/tr>\n
KCOM<\/a> (FTTP)<\/td>\n415.8Mbps<\/td>\n194.7Mbps<\/td>\n<\/tr>\n
Gigaclear<\/a> (FTTP)<\/td>\n272.6Mbps<\/td>\n225.5Mbps<\/td>\n<\/tr>\n
County Broadband<\/a> (FTTP)<\/td>\n363.3Mbps<\/td>\nNo data<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

The above ISPs are anything but slow, although we’d suggest not reading too much into speed fluctuations above, as the faster you go, the more obvious the caveats of web-based speed testing and other factors (slow WiFi<\/a> etc.) become. Hopefully as more altnets surface and grow then we\u2019ll be able to expand this table, but generally speaking most FTTP providers deliver excellent performance.<\/p>\n

Fastest Mobile Operators for H1 2021
\n<\/strong><\/span><\/h3>\n

Mobile speeds are difficult to pin down because their users are always moving through different areas (indoor, outdoor, underground etc.), using different devices with different capabilities and the surrounding environment (weather, trees, buildings etc.) is ever changeable. All of this can impact your signal and that’s before we even consider network (backhaul) capacity or spectrum ownership.<\/p>\n

Suffice to say that studies of mobile broadband performance should always be considered open to variation, yet the top networks often tend to be those with a combination of the best 4G<\/a> or 5G<\/a> coverage, a good amount of radio spectrum and the most advanced technology.<\/p>\n

The biggest change over the past 6 months has of course the rollout of 5G<\/a> technology, although the impact of this below is limited because most consumers have yet to adopt a 5G capable Smartphone, and network coverage is still quite low. Equally, Ofcom<\/a>’s release of more spectrum in the 700MHz<\/strong> and 3.6-3.8GHz<\/strong> bands is still too recent to impact these results.<\/p>\n

Average Mobile Download Speeds<\/span>
\n<\/strong><\/p>\n\n\n\n\n\n\n\n
No.<\/strong><\/td>\n Operator<\/strong><\/td>\n 2021 H1 (Top 10%)<\/strong><\/td>\n2020 H2 (Top 10%)<\/strong><\/td>\n Change<\/strong><\/td>\n<\/tr>\n
1.<\/td>\nThree UK<\/a><\/td>\n40.8Mbps (113Mbps)<\/td>\n27.5Mbps (56.7Mbps)<\/td>\n48.36%<\/td>\n<\/tr>\n
2.<\/td>\nEE<\/a><\/td>\n39.3Mbps (83.9Mbps)<\/td>\n39Mbps (80.1Mbps)<\/td>\n0.77%<\/td>\n<\/tr>\n
3.<\/td>\nVodafone<\/a><\/td>\n25.7Mbps (61.3Mbps)<\/td>\n27.1Mbps (59.8Mbps)<\/td>\n-5.17%<\/td>\n<\/tr>\n
4.<\/td>\nO2<\/a><\/td>\n17.7Mbps (40.8Mbps)<\/td>\n17.4Mbps (44.2Mbps)<\/td>\n1.72%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Average Mobile Upload Speeds
\n<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n
No.<\/strong><\/td>\n Operator<\/strong><\/td>\n2021 H1 (Top 10%)<\/strong><\/td>\n2020 H2 (Top 10%)<\/strong><\/td>\n Change<\/strong><\/td>\n<\/tr>\n
1.<\/td>\nEE<\/a><\/td>\n9.2Mbps (20Mbps)<\/td>\n8.3Mbps (18.5Mbps)<\/td>\n10.84%<\/td>\n<\/tr>\n
2.<\/td>\nThree UK<\/a><\/td>\n7.1Mbps (18.2Mbps)<\/td>\n6.1Mbps (16.1Mbps)<\/td>\n16.39%<\/td>\n<\/tr>\n
3.<\/td>\nVodafone<\/a><\/td>\n6.3Mbps (16.2Mbps)<\/td>\n6.3Mbps (16.3Mbps)<\/td>\n0%<\/td>\n<\/tr>\n
4.<\/td>\nO2<\/a><\/td>\n4.6Mbps (12.8Mbps)<\/td>\n4.4Mbps (12.6Mbps)<\/td>\n4.55%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Overall, the average download speed<\/strong> of the four primary mobile operators was 30.87Mbps (up from 27.75Mbps at the end of 2020) and the average upload speed<\/strong> hit 6.8Mbps (up from 6.27Mbps). The story this time around is mostly one of gradual improvement, although for the first time Three UK<\/a> has leapt to the top of the download table and taken EE<\/a>’s long held position.<\/p>\n

In fact, Three UK<\/a> saw the largest performance improvement of any major mobile network, which we assume to be a reflection of their recent capacity upgrades and the large amount of 5G spectrum that they’re able to field (at the point of this study they still had more 5G spectrum than any other operator). It’ll be interesting to see if they can maintain this position for our next report, which is due around Christmas.<\/p>\n","protected":false},"excerpt":{"rendered":"

We’re nearly six months into 2021 and that means it’s time to take a quick look back to see how the UK’s average broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs and mobile network operators. The good news is there’s been a good increase from most providers.<\/p>\n","protected":false},"author":1,"featured_media":26486,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[61,35,150,474,60,32,84,66,34,74,63,475,96,98],"class_list":["post-26484","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-4g","tag-aaisp","tag-awards","tag-bt","tag-mobile-broadband","tag-o2","tag-plusnet","tag-sky-broadband","tag-statistics","tag-talktalk","tag-three-uk","tag-virgin-media","tag-vodafone","tag-zen-internet"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nH1 2021 - Fastest National UK Mobile and Home Broadband ISPs - ISPreview UK<\/title>\n<meta name=\"description\" content=\"We're nearly six months into 2021 and that means it's time to take a quick look back to see how the UK's average broadband download and upload speeds have\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/06\/h1-2021-fastest-national-uk-mobile-and-home-broadband-isps.html\" \/>\n<link rel=\"next\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/06\/h1-2021-fastest-national-uk-mobile-and-home-broadband-isps.html\/2\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"H1 2021 - 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