{"id":26556,"date":"2021-04-07T00:01:18","date_gmt":"2021-04-06T23:01:18","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=26556"},"modified":"2021-04-07T06:56:22","modified_gmt":"2021-04-07T05:56:22","slug":"ofcom-raises-automatic-compensation-payments-from-uk-isps","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html","title":{"rendered":"Ofcom Raises Automatic Compensation Payments from UK ISPs"},"content":{"rendered":"

Ofcom<\/a> has confirmed that their automatic compensation system, which requires some UK ISPs to compensate consumers (cash or bill credits) for various broadband connectivity mishaps and service delivery delays, is to increase its payment amounts each year in line with inflation (even if the provider’s own prices have reduced).<\/p>\n

The new voluntary system, which was launched on 1st April 2019 (full summary here<\/a><\/strong>), is designed to compensate consumers by \u00a38 per day for delayed repairs following a loss of broadband (assuming it isn\u2019t fixed within 2 working days). Missed appointments can also attract compensation of \u00a325 and a delay to the start of a new service would be \u00a35 per day.<\/p>\n

At present this is supported by most of the major ISPs including BT<\/a>, Hyperoptic<\/a>, Sky Broadband<\/a> (inc. NOW Broadband<\/a>), TalkTalk<\/a>, Utility Warehouse, Virgin Media<\/a> and Zen Internet<\/a>. Sadly, three of the biggest providers, including Plusnet<\/a>, EE<\/a> and Vodafone<\/a>, are continuing to drag their feet over joining (here<\/a>).<\/p>\n

The good news (or bad news if you’re a supporting ISP) is that Ofcom<\/a> has just revised the scheme’s terms to increase its payments. “From 2021 onwards, payments will increase from 1st April each year based on Consumer Price Index (CPI) as of 31st October in the previous year. The payment increase will apply to any new service issues that occur from 1st April<\/em>,” said Ofcom.<\/p>\n

We can understand why Ofcom have taken this approach, although it’s unlikely to help with encouraging more ISPs to join – especially smaller providers – given the high cost and technical requirements (new systems needed etc.) of supporting the scheme. Otherwise, the change for this year means that providers must now pay out \u00a38.06 per day for delayed repairs, \u00a325.18 for missed appointments and \u00a35.04 per day for a delay to the start of a new service.<\/p>\n","protected":false},"excerpt":{"rendered":"

Ofcom has confirmed that their automatic compensation system, which requires some UK ISPs to compensate consumers (cash or bill credits) for various broadband connectivity mishaps and service delivery delays, is to increase its payment amounts each year in line with inflation (even if the provider’s own prices have reduced).<\/p>\n","protected":false},"author":1,"featured_media":24727,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[36],"class_list":["post-26556","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-ofcom-regulation"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nOfcom Raises Automatic Compensation Payments from UK ISPs - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Ofcom has confirmed that their automatic compensation system, which requires some UK ISPs to compensate consumers (cash or bill credits) for various\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ofcom Raises Automatic Compensation Payments from UK ISPs - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"Ofcom has confirmed that their automatic compensation system, which requires some UK ISPs to compensate consumers (cash or bill credits) for various\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2021-04-06T23:01:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-04-07T05:56:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/11\/nggallery_import\/router_uk_broadband_connection_problem_illustration.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/04\\\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/04\\\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"Ofcom Raises Automatic Compensation Payments from UK ISPs\",\"datePublished\":\"2021-04-06T23:01:18+00:00\",\"dateModified\":\"2021-04-07T05:56:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/04\\\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html\"},\"wordCount\":305,\"commentCount\":17,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/04\\\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/nggallery_import\\\/router_uk_broadband_connection_problem_illustration.jpg\",\"keywords\":[\"Ofcom Regulation\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/04\\\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/04\\\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/04\\\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html\",\"name\":\"Ofcom Raises Automatic Compensation Payments from UK ISPs - ISPreview UK\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/04\\\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/04\\\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/nggallery_import\\\/router_uk_broadband_connection_problem_illustration.jpg\",\"datePublished\":\"2021-04-06T23:01:18+00:00\",\"dateModified\":\"2021-04-07T05:56:22+00:00\",\"description\":\"Ofcom has confirmed that their automatic compensation system, which requires some UK ISPs to compensate consumers (cash or bill credits) for various\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/04\\\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/04\\\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/04\\\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#primaryimage\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/nggallery_import\\\/router_uk_broadband_connection_problem_illustration.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/nggallery_import\\\/router_uk_broadband_connection_problem_illustration.jpg\",\"width\":1000,\"height\":1000,\"caption\":\"router_uk_broadband_connection_problem_illustration 123rf\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/04\\\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ofcom Raises Automatic Compensation Payments from UK ISPs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"name\":\"ISPreview UK\",\"description\":\"Top Broadband ISP and Mobile Provider Information Site\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ispreview.co.uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\",\"name\":\"ISPreview.co.uk\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"width\":1000,\"height\":1000,\"caption\":\"ISPreview.co.uk\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/mjack\\\/\",\"https:\\\/\\\/bsky.app\\\/profile\\\/ispreview.bsky.social\",\"https:\\\/\\\/mastodon.social\\\/@ispreview\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\",\"name\":\"Mark Jackson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"caption\":\"Mark Jackson\"},\"description\":\"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.\",\"sameAs\":[\"http:\\\/\\\/www.ispreview.co.uk\",\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\"],\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/author\\\/markj\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ofcom Raises Automatic Compensation Payments from UK ISPs - ISPreview UK","description":"Ofcom has confirmed that their automatic compensation system, which requires some UK ISPs to compensate consumers (cash or bill credits) for various","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html","og_locale":"en_GB","og_type":"article","og_title":"Ofcom Raises Automatic Compensation Payments from UK ISPs - ISPreview UK","og_description":"Ofcom has confirmed that their automatic compensation system, which requires some UK ISPs to compensate consumers (cash or bill credits) for various","og_url":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html","og_site_name":"ISPreview UK","article_publisher":"https:\/\/www.facebook.com\/ispreview","article_author":"https:\/\/www.facebook.com\/ispreview","article_published_time":"2021-04-06T23:01:18+00:00","article_modified_time":"2021-04-07T05:56:22+00:00","og_image":[{"width":1000,"height":1000,"url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/11\/nggallery_import\/router_uk_broadband_connection_problem_illustration.jpg","type":"image\/jpeg"}],"author":"Mark Jackson","twitter_card":"summary_large_image","twitter_creator":"@ispreview","twitter_site":"@ispreview","twitter_misc":{"Written by":"Mark Jackson","Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#article","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html"},"author":{"name":"Mark Jackson","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5"},"headline":"Ofcom Raises Automatic Compensation Payments from UK ISPs","datePublished":"2021-04-06T23:01:18+00:00","dateModified":"2021-04-07T05:56:22+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html"},"wordCount":305,"commentCount":17,"publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#primaryimage"},"thumbnailUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/11\/nggallery_import\/router_uk_broadband_connection_problem_illustration.jpg","keywords":["Ofcom Regulation"],"articleSection":["ISP News"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html","url":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html","name":"Ofcom Raises Automatic Compensation Payments from UK ISPs - ISPreview UK","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#primaryimage"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#primaryimage"},"thumbnailUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/11\/nggallery_import\/router_uk_broadband_connection_problem_illustration.jpg","datePublished":"2021-04-06T23:01:18+00:00","dateModified":"2021-04-07T05:56:22+00:00","description":"Ofcom has confirmed that their automatic compensation system, which requires some UK ISPs to compensate consumers (cash or bill credits) for various","breadcrumb":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#primaryimage","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/11\/nggallery_import\/router_uk_broadband_connection_problem_illustration.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/11\/nggallery_import\/router_uk_broadband_connection_problem_illustration.jpg","width":1000,"height":1000,"caption":"router_uk_broadband_connection_problem_illustration 123rf"},{"@type":"BreadcrumbList","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/04\/ofcom-raises-automatic-compensation-payments-from-uk-isps.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ispreview.co.uk\/"},{"@type":"ListItem","position":2,"name":"Ofcom Raises Automatic Compensation Payments from UK ISPs"}]},{"@type":"WebSite","@id":"https:\/\/www.ispreview.co.uk\/#website","url":"https:\/\/www.ispreview.co.uk\/","name":"ISPreview UK","description":"Top Broadband ISP and Mobile Provider Information Site","publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ispreview.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.ispreview.co.uk\/#organization","name":"ISPreview.co.uk","url":"https:\/\/www.ispreview.co.uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","width":1000,"height":1000,"caption":"ISPreview.co.uk"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview","https:\/\/www.linkedin.com\/in\/mjack\/","https:\/\/bsky.app\/profile\/ispreview.bsky.social","https:\/\/mastodon.social\/@ispreview"]},{"@type":"Person","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5","name":"Mark Jackson","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","caption":"Mark Jackson"},"description":"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.","sameAs":["http:\/\/www.ispreview.co.uk","https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview"],"url":"https:\/\/www.ispreview.co.uk\/index.php\/author\/markj"}]}},"_links":{"self":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/26556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=26556"}],"version-history":[{"count":0,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/26556\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media\/24727"}],"wp:attachment":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=26556"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=26556"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=26556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}