{"id":27263,"date":"2021-06-07T08:07:35","date_gmt":"2021-06-07T07:07:35","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=27263"},"modified":"2021-06-07T08:08:31","modified_gmt":"2021-06-07T07:08:31","slug":"bt-to-launch-new-uk-soho-business-unit-and-broadband-plans","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/06\/bt-to-launch-new-uk-soho-business-unit-and-broadband-plans.html","title":{"rendered":"BT to Launch New UK SoHo Business Unit and Broadband Plans"},"content":{"rendered":"

UK ISP BT Business<\/a> has today announced the forthcoming 1st July 2021 launch of a new unit that will be tasked with catering for the SoHo market (i.e. micro home-based and single site businesses), which comes attached to an array of new “business-grade<\/em>” broadband plans (FTTC<\/a>, FTTP<\/a>), “unbreakable Wi-Fi<\/em>” and other services.<\/p>\n

BT<\/a>’s new SoHo unit will sit inside its Enterprise division, but it’s not just about offering a new range of broadband packages. “As well as delivering business-grade connections which offer value for money and a premium customer service experience, BT<\/a> will launch a new suite of services and apps to help the UK’s smallest and fledgling firms grow by building stronger digital foundations<\/em>,” said the announcement.<\/p>\n

NOTE:<\/strong> SoHo stands for Single\/Small Office, Home Office. More than 95% (5.7 million) of the UK’s private sector companies are micro-businesses with up to 9 employees.<\/div>\n

Some of the aforementioned new services could include stronger cyber security measures, free digital skills training and new digital advertising tools. The advertising tools are currently still in trial, but will aim to help micro businesses by using digital advertising to boost their online presence (few details are currently available).<\/p>\n

On top of that BT<\/a> also claim to be launching a new Wi-Fi package for micro-business that is said to be the “first of its kind in the UK<\/em>,” but the promise of an “unbreakable<\/em>” Wi-Fi service that is “guaranteed across the workplace<\/em>” sounds very similar to their BT Complete WiFi<\/a> (mesh) solution for homes.<\/p>\n

BT assumes themselves to be the “only business broadband provider which offers micro-businesses a seamless Wi-Fi network across the workplace<\/em>,” although Mesh style WiFi<\/a> solutions have become more common over the past few years and so there may be other ISPs offering an alternative (we haven’t yet been able to check this as our focus is mostly on the consumer side of the market).<\/p>\n

Otherwise, many of the new features echo their latest consumer and HALO packages.<\/p>\n

BT’s SoHo Feature Blurb<\/strong><\/span><\/p>\n

\u27a4 Its fastest ever full fibre broadband with speeds of up to 900Mps.<\/strong> BT has tripled the speeds of its full fibre product to deliver its most reliable, ultrafast business broadband connection yet.<\/p>\n

\u27a4 4G<\/a> mobile broadband back-up and next day connectivity.<\/strong> BT\u2019s Hybrid Connect device switches seamlessly to EE<\/a>\u2019s 4G<\/a> mobile network if there\u2019s a problem with the fixed line, to deliver uninterrupted business connectivity. With the device dispatched to customers the next working day after placing their order, it gets businesses up and running fast.<\/p>\n

\u27a4 Complete Wi-Fi coverage across the workplace.<\/strong> BT is the only business broadband provider which offers micro-businesses a seamless Wi-Fi network across the workplace, eliminating blackspots to deliver guaranteed Wi-Fi coverage for their business.<\/p>\n

\u27a4 Stay better connected with BT\u2019s Digital Phone Line.<\/strong> The option of a digital phone line allows businesses to make and receive calls on their office number from their smartphone when on the move through an easy-to-use app; turn voice mails into text messages; and keep the same number if they move premises. BT\u2019s Digital Phone Line also futureproofs their business ahead of the analogue phone network being withdrawn in 2025.<\/p>\n

\u27a4 Free visit from a tech expert and 24\/7 remote IT support.<\/strong> Customers can opt to receive a visit from one of BT\u2019s tech experts to optimise the set up of their equipment so it performs at its best. Advanced UK-based remote IT support is on tap 24\/7, while advice from dedicated business consultants is available from almost 100 BT\/EE<\/a> stores across the country.<\/p>\n

\u27a4 Business-grade security.<\/strong> Customers have the option to add secure cloud back-up and antivirus protection to their package to ensure their data is safe in case of a cyber security breach. Starting from 250GB, this provides peace of mind so that if the worst happens, they can continue trading with no disruption.<\/p>\n

\u27a4 An unrivalled customer service guarantee.<\/strong> If a customer\u2019s connection, coverage or minimum speed falls short of what BT has promised them and can\u2019t be improved, they could exit their contract without penalty.<\/p>\n

\u27a4 BT\u2019s fixed price promise.<\/strong> To provide further peace of mind, customers are guaranteed a fixed price on their Halo for business bundles for the duration of their 24-month contract. Halo for business starts from \u00a345 per month (plus an additional \u00a37 per month for the Complete Wi-Fi option) while the premium Halo for business 1+ package costs \u00a357 per month with Complete Wi-Fi and security included.<\/p><\/blockquote>\n

People who want a Mesh WiFi<\/a> system could of course just buy it independently of the ISP, which is often cheaper over the medium-term and usually works just as well as the provider’s own kit, although you won’t benefit from the same support.<\/p>\n

Chris Sims, BT’s MD for its new SoHo unit, said:<\/strong><\/p>\n

“By setting up this new unit we\u2019re investing in the future of the UK\u2019s smallest firms and start-ups which are the lifeblood of the UK economy. I\u2019m really proud to be leading this new unit at a time when their success has never been more important in securing our country\u2019s future as we rebuild after the toughest economic crisis in a generation.<\/p>\n

Every big business starts small, and we want to help them thrive by delivering flawless connectivity, coverage and customer service – so that their broadband never lets them down. Building on the purpose of our Skills for Tomorrow programme \u2013 which has delivered free digital skills training to almost 300,000 small business employees – we\u2019ll also be launching a suite of new services and apps to move the UK\u2019s smallest firms into the digital fast lane.”<\/p><\/blockquote>\n

The new packages are intended to build on BT’s Small Business Support Scheme<\/a>, a broad package of measures that were launched last Summer to help support small businesses during and beyond the pandemic, by boosting their connectivity, cashflow and confidence.<\/p>\n

Admittedly though, much of the above seems to be based on more domestic than business-grade connectivity solutions, but then most people working from small sites or homes will not require a more expensive Ethernet or Leased Line style solution to run their micro business. BT\u2019s Hybrid Connection solution is also quite handy for basic redundancy, provided you\u2019re within reach of a good 4G<\/a> mobile signal.<\/p>\n","protected":false},"excerpt":{"rendered":"

UK ISP BT Business has today announced the forthcoming 1st July 2021 launch of a new unit that will be tasked with catering for the SoHo market (i.e. micro home-based and single site businesses), which comes attached to an array of new “business-grade” broadband plans (FTTC, FTTP), “unbreakable Wi-Fi” and other services.<\/p>\n","protected":false},"author":1,"featured_media":27264,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,472,55,56],"class_list":["post-27263","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-bt","tag-business","tag-fttc","tag-fttp"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nBT to Launch New UK SoHo Business Unit and Broadband Plans - ISPreview UK<\/title>\n<meta name=\"description\" content=\"UK ISP BT Business has today announced the forthcoming 1st July 2021 launch of a new unit that will be tasked with catering for the SoHo market (i.e.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/06\/bt-to-launch-new-uk-soho-business-unit-and-broadband-plans.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BT to Launch New UK SoHo Business Unit and Broadband Plans - 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