{"id":27397,"date":"2021-06-28T07:20:37","date_gmt":"2021-06-28T06:20:37","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=27397"},"modified":"2021-06-28T09:37:02","modified_gmt":"2021-06-28T08:37:02","slug":"bts-cheap-home-essentials-social-broadband-tariff-goes-live","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/06\/bts-cheap-home-essentials-social-broadband-tariff-goes-live.html","title":{"rendered":"Cheap BT Home Essentials Social Broadband Tariff Goes Live"},"content":{"rendered":"<p>UK ISP <a class=\"shortlink shortlink-145\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" target=\"_blank\" rel=\"nofollow\" title=\"BT\">BT<\/a> has now made their new low cost &#8220;<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/bthomeessentials\" target=\"_blank\" rel=\"nofollow\" class=\"shortlink shortlink-181\" title=\"BT Home Essentials\"><em>Home Essentials<\/em><\/a>&#8221; social tariff available to those on Universal Credit and other means-tested benefits, which gives eligible customers an unlimited 36Mbps (10Mbps up) &#8220;<em>fibre broadband<\/em>&#8221; (<a class=\"shortlink shortlink-120 shortlink-chref\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\" target=\"_blank\" rel=\"\" title=\"fttc\" data-chref=\"https:\/\/www.ispreview.co.uk\/broadband_cable.php\">FTTC<\/a> \/ <a class=\"shortlink shortlink-110 shortlink-chref\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\" target=\"_blank\" rel=\"\" title=\"fttp\" data-chref=\"https:\/\/www.ispreview.co.uk\/broadband_fibre_optic.php\">FTTP<\/a>) service &#8211; plus 700 minutes of included phone calls &#8211; for \u00a315 a month.<!--more--><\/p>\n<p>The new unlimited data tariff, which was soft-launched at the start of May (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/05\/isp-bt-to-launch-cheap-new-uk-fibre-broadband-social-tariff.html\">here<\/a>), is intended to replace <a class=\"shortlink shortlink-145\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" target=\"_blank\" rel=\"nofollow\" title=\"BT\">BT<\/a>&#8217;s existing <strong>BT Basic<\/strong> tariff (for new and upgrading customers) and could potentially be taken by as many as 4.6 million UK households (maximum feasible availability). In addition, those who want the faster 67Mbps tier (20Mbps upload) and unlimited calls can opt for that instead, but this does push the monthly price up to \u00a320.<\/p>\n<div class=\"bq2\"><strong>NOTE:<\/strong> BT Basic costs \u00a310.07 a month for an unlimited 10Mbps connection (or \u00a35.16 if you just want a phone line), which includes a UK call allowance of \u00a31.50 and free weekend calls to 0845 \/ 0870 numbers &#8211; there&#8217;s also a monthly \u00a310 price cap on calls.<\/div>\n<p>The tariff comes bundled with a wireless broadband router and makes mention of a 12-month contract term (the original PR suggested there wouldn&#8217;t be a contract term), although customers can choose to be billed either monthly or quarterly. On top of that there&#8217;s also a \u00a39.99 postage and packaging fee for the bundled router. Finally, it&#8217;s still possible to take a call-only plan for just \u00a310 per month if you don&#8217;t want broadband.<\/p>\n<p>However, BT says they will check the customer&#8217;s eligibility every 12-months and if somebody is no longer eligible then they will work with them to find a more suitable plan (BT says they have access to check which customers are receiving specific benefits).<\/p>\n<blockquote><p><span style=\"color: #339966;\"><strong>Who can get BT Home Essentials?<\/strong><\/span><\/p>\n<p>New or existing BT customers can apply. You\u2019ll also need to be receiving one of these benefits to qualify:<\/p>\n<p>\u27a4 Universal Credit (all claimants)<br \/>\n\u27a4 Pension Credit (Guarantee Credit)<br \/>\n\u27a4 Employment and Support Allowance<br \/>\n\u27a4 Jobseeker\u2019s Allowance<br \/>\n\u27a4 Income Suppor<\/p><\/blockquote>\n<p>The new tariff comes after last year&#8217;s move by <a class=\"shortlink shortlink-133 shortlink-chref\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\" rel=\"\" title=\"ofcom\" data-chref=\"https:\/\/www.ofcom.org.uk\">Ofcom<\/a>, which saw the regulator call on providers to pro-actively promote relevant social tariffs (where available) to customers who might be eligible and &#8220;<em>strongly encouraged<\/em>&#8221; others (i.e. those that don\u2019t yet have social tariffs) to &#8220;<em>consider introducing them<\/em>&#8221; (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/12\/ofcom-ponder-regulated-social-tariff-for-uk-broadband-and-mobile.html\">here<\/a>). Since then, a number of MPs have also called on <a class=\"shortlink shortlink-133 shortlink-chref\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\" rel=\"\" title=\"ofcom\" data-chref=\"https:\/\/www.ofcom.org.uk\">Ofcom<\/a> to introduce a <strong>regulated social tariff<\/strong> (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/01\/chair-of-uk-business-committee-pushes-social-tariff-for-broadband.html\">here<\/a>).<\/p>\n<p>One other reason for BT&#8217;s decision to replace their social tariff could be that some of their rivals have recently launched similar plans. For example, <a class=\"shortlink shortlink-65\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vm\" target=\"_blank\" rel=\"nofollow\" title=\"virgin media\">Virgin Media<\/a> has introduced a \u00a315 per month &#8220;<em>Essential Broadband<\/em>&#8221; plan (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/11\/cheap-15mb-virgin-media-plan-for-universal-credit-users-is-live.html\">here<\/a>), which offers download speeds of 15Mbps (2Mbps upload), as well as unlimited data usage and a 30-day rolling contract.<\/p>\n<p>Since then, <a class=\"shortlink shortlink-48\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/hyperopticfibre\" target=\"_blank\" rel=\"nofollow\" title=\"hyperoptic\">Hyperoptic<\/a> has joined them to launch a tariff called the &#8220;<em>Fair Fibre Plan<\/em>&#8221; (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/03\/full-fibre-uk-isp-hyperoptic-launch-social-broadband-tariffs.html\">here<\/a>), which costs from \u00a315 per month for 50Mbps (faster options also exist at extra cost). Meanwhile, <a class=\"shortlink shortlink-69\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/kcom\" target=\"_blank\" rel=\"nofollow\" title=\"kcom\">KCOM<\/a> has their &#8220;<a href=\"https:\/\/www.kcomhome.com\/lightstream\/flex-packages\/\"><em>Flex<\/em><\/a>&#8221; service in East Yorkshire and North Lincolnshire, but that isn&#8217;t quite as attractive as the others.<\/p>\n<p>The web page for BT&#8217;s new Home Essentials tariff appears to have gone online yesterday (credits to Richie for spotting first).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>UK ISP BT has now made their new low cost &#8220;Home Essentials&#8221; social tariff available to those on Universal Credit and other means-tested benefits, which gives eligible customers an unlimited 36Mbps (10Mbps up) &#8220;fibre broadband&#8221; (FTTC \/ FTTP) service &#8211; plus 700 minutes of included phone calls &#8211; for \u00a315 a month.<\/p>\n","protected":false},"author":1,"featured_media":26863,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,55,56],"class_list":["post-27397","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-bt","tag-fttc","tag-fttp"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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