{"id":27486,"date":"2021-06-24T13:25:09","date_gmt":"2021-06-24T12:25:09","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=27486"},"modified":"2021-06-28T07:27:56","modified_gmt":"2021-06-28T06:27:56","slug":"mobile-operator-ee-uk-to-reintroduce-eu-roaming-charges","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/06\/mobile-operator-ee-uk-to-reintroduce-eu-roaming-charges.html","title":{"rendered":"Mobile Operator EE UK to Reintroduce EU Roaming Charges UPDATE"},"content":{"rendered":"

EE<\/a> (BT<\/a>) has followed this morning’s confusion over O2<\/a>’s tougher excess data charges for EU roaming (here<\/a>) by revealing that they will be reintroducing EU roaming charges for new or upgrading customers from 7th July 2021. In short, you’ll be charged \u00a32 a day to use your allowances across 47 European countries from January 2022.<\/p>\n

Previously, customers of EE<\/a> were largely free to use their domestic UK allowances (calls, texts and data), at no extra cost, when roaming around the EU. However, there was a caveat for data usage on their Pay Monthly plans, which imposed a 50GB roaming cap when within their Europe Zone<\/strong> (i.e. only relevant if you have a usage allowance of that size or bigger) and “surcharges<\/em>” applied for exceeding that (here<\/a>) – equating to 36p per MegaByte.<\/p>\n

By comparison, the new change, which was spotted by the BBC<\/a>, appears to go significantly beyond the old policy by requiring customers to pay \u00a32 a day<\/strong> in order to use their existing allowances when roaming across 47 European countries. This is a cost that could quickly mount up when abroad for several weeks, such as for a holiday or business. The only exception is for the Republic of Ireland, where UK customers will not be charged extra.<\/p>\n

Apparently, those who don’t want to pay \u00a32 a day will have the option of buying a 30-Day Roam Abroad<\/strong> pass instead (\u00a310 a month on Essential plans, but included on others). The concern is that Vodafone<\/a>, O2<\/a> and Three UK<\/a> may now follow EE<\/a>’s lead, which would mark a significant shift after all four said in December 2020 that they had “no plans<\/em>” to reintroduce EU roaming charges post-Brexit (here<\/a>).<\/p>\n

The Government also introduced some limited protection against the risk of future EU roaming BILL SHOCKs by adding a legislated cap of \u00a345 on roaming charges and related warnings (first proposed in 2018<\/a>), although they stopped short of forcing operators to retain free roaming.<\/p>\n

The recent EU-UK Trade Agreement<\/strong> didn’t guarantee free EU roaming for the future, but it did contain “measures to encourage cooperation on the promotion of fair and transparent rates for international mobile roaming services in ways that can help promote the growth of trade among the Parties and enhance consumer welfare.<\/em>”<\/p>\n

We can’t shake the feeling that EE perhaps saw O2<\/a>’s news and sensed an opportunity to follow suit, except for the fact that O2 merely introduced something that other operators had already been doing for several years (i.e. not a true reintroduction of roaming charges).<\/p>\n

UPDATE 28th June 2021<\/strong><\/p>\n

Just to clarify, the above changes only affect Pay Monthly customers. So those on FLEX and PAYG plans are unaffected, for now. Credits to Alex for confirming that.<\/p>\n","protected":false},"excerpt":{"rendered":"

EE (BT) has followed this morning’s confusion over O2’s tougher excess data charges for EU roaming (here) by revealing that they will be reintroducing EU roaming charges for new or upgrading customers from 7th July 2021. 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