{"id":27614,"date":"2021-07-06T10:10:30","date_gmt":"2021-07-06T09:10:30","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=27614"},"modified":"2021-07-06T10:18:51","modified_gmt":"2021-07-06T09:18:51","slug":"ee-uks-new-service-makes-capped-mobile-data-plans-unlimited","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/07\/ee-uks-new-service-makes-capped-mobile-data-plans-unlimited.html","title":{"rendered":"EE UK’s New Service Makes Capped Mobile Data Plans Unlimited"},"content":{"rendered":"

Mobile operator EE<\/a> (BT<\/a>) has today soft launched a new ‘Stay Connected<\/em>‘ feature for Pay Monthly customers, which means that 4G<\/a> and 5G<\/a> plans with a capped data allowance (mobile broadband) will be able to continue using the internet “at no extra cost<\/em>” even when their monthly allowance runs out. Obviously, there’s a catch.<\/p>\n

The operator said that the aim of their “Stay Connected<\/em>” service, which is set to become available from 7th July 2021<\/strong> (tomorrow) across new ‘Smart’ and ‘Essential’ Pay Monthly handset plans and SIM-Only plans, is for EE<\/a> to become the “only network in the UK to ensure customers across all of its new tiers of Pay Monthly plans are always connected at no extra cost if their monthly high-speed data allowance runs out<\/em>.”<\/p>\n

The feature works by automatically switching on once a customer has used their monthly data allowance, but the catch is that it will drop your mobile broadband speeds to just 0.5Mbps<\/strong> (or 2Mbps if you’re an NHS Worker – more on that later). EE<\/a> states that this is “fast enough for customers to send and receive data messages, check their emails on the go, and get where they need to with access to maps<\/em>,” although downloading from Google Maps at 0.5Mbps can be painfully slow.<\/p>\n

Nevertheless, this is a good service feature, and we’re sure that many customers will welcome the addition of such a fallback. Customers will still have the choice of a data add-on if they would like to continue with full speed data, or they can receive additional data from someone on the same shared plan via data-gifting.<\/p>\n

Marc Allera, CEO of BT<\/a>’s Consumer Division, said:<\/strong><\/p>\n

“We\u2019re always looking for ways to offer our customers the best experience when using our award winning 4G<\/a> and 5G<\/a> networks. That\u2019s why we\u2019re introducing \u2018Stay Connected\u2019 data in our new pay monthly plans, becoming the only major UK network to enable customers to stay connected at no extra cost when their monthly data allowance runs out.”<\/p><\/blockquote>\n

On top of this EE<\/a> has also announced that the 300,000 NHS workers<\/strong> already receiving unlimited data on their network will continue to do so “at no extra cost,<\/em>” albeit “at a speed fast enough for instant messaging, web browsing and streaming music and video<\/em>” (i.e. the 2Mbps mentioned earlier).<\/p>\n

NHS workers new to EE<\/a> or upgrading will further benefit from 20% off their monthly price plan with the option to extend this for to up 4 friends or family members. NHS workers will also be offered priority mobile phone repairs, so if their phone breaks, EE will fast-track it to be fixed.<\/p>\n

Customers can get the repair service by popping into an EE store, or a courier will be sent to collect their handset whether that\u2019s at home or at work. Customers can also borrow a replacement phone from one of EE\u2019s stores while the repair is taking place.<\/p>\n

The new EE NHS offer is open for new registrations online from July 7th 2021 (here<\/a>), to all EE pay monthly customers who have a valid NHS email address or NHS photo ID. It is also available to NHS workers who have already signed-up to the existing unlimited data offer, and they will be enrolled onto the new offer automatically.<\/p>\n","protected":false},"excerpt":{"rendered":"

Mobile operator EE (BT) has today soft launched a new ‘Stay Connected‘ feature for Pay Monthly customers, which means that 4G and 5G plans with a capped data allowance (mobile broadband) will be able to continue using the internet “at no extra cost” even when their monthly allowance runs out. Obviously, there’s a catch.<\/p>\n","protected":false},"author":1,"featured_media":26827,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[61,406,405,60],"class_list":["post-27614","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-4g","tag-5g","tag-ee","tag-mobile-broadband"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nEE UK's New Service Makes Capped Mobile Data Plans Unlimited - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Mobile operator EE (BT) has today soft launched a new 'Stay Connected' feature for Pay Monthly customers, which means that 4G and 5G plans with a capped\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/07\/ee-uks-new-service-makes-capped-mobile-data-plans-unlimited.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EE UK's New Service Makes Capped Mobile Data Plans Unlimited - 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