{"id":27907,"date":"2021-07-28T12:24:13","date_gmt":"2021-07-28T11:24:13","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=27907"},"modified":"2021-07-28T12:24:13","modified_gmt":"2021-07-28T11:24:13","slug":"isp-sky-broadband-uk-recovering-after-morning-outage","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/07\/isp-sky-broadband-uk-recovering-after-morning-outage.html","title":{"rendered":"ISP Sky Broadband UK Recovering After Morning Outage"},"content":{"rendered":"

Some customers of Sky Broadband<\/a>’s service, particularly those in Norfolk, Suffolk, Bedfordshire and around Sheffield (South Yorkshire), are starting to see their internet and phone connections return to normal after an unspecified service disruption struck earlier this morning.<\/p>\n

The problems appear to have started at around 6:30am after customers began sporadically reporting a loss of internet connectivity across several regions in England. The situation resulted in many people scrambling to try and find their My Sky Account<\/strong> details, since the ISP now conceals their service status page away from public view.<\/p>\n

A Sky spokesperson said: “We are investigating an issue affecting some Sky Broadband<\/a> and Talk customers in Norfolk and Suffolk. We’re sorry for any inconvenience this may be causing<\/em>.” However, the service has now largely returned to normal, although some people may find that they need to power cycle (reboot) their router first before it reconnects.<\/p>\n

We have asked Sky if they\u2019re able to comment on what actually happened, although such requests rarely deliver much in the way of detail.<\/p>\n","protected":false},"excerpt":{"rendered":"

Some customers of Sky Broadband’s service, particularly those in Norfolk, Suffolk, Bedfordshire and around Sheffield (South Yorkshire), are starting to see their internet and phone connections return to normal after an unspecified service disruption struck earlier this morning.<\/p>\n","protected":false},"author":1,"featured_media":27590,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[66],"class_list":["post-27907","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-sky-broadband"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nISP Sky Broadband UK Recovering After Morning Outage - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Some customers of Sky Broadband's service, particularly those in Norfolk, Suffolk, Bedfordshire and around Sheffield (South Yorkshire), are starting to\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/07\/isp-sky-broadband-uk-recovering-after-morning-outage.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ISP Sky Broadband UK Recovering After Morning Outage - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"Some customers of Sky Broadband's service, particularly those in Norfolk, Suffolk, Bedfordshire and around Sheffield (South Yorkshire), are starting to\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/07\/isp-sky-broadband-uk-recovering-after-morning-outage.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2021-07-28T11:24:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2021\/07\/nggallery_import\/sky_broadband_2020_uk_isp_logo.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/07\\\/isp-sky-broadband-uk-recovering-after-morning-outage.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/07\\\/isp-sky-broadband-uk-recovering-after-morning-outage.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"ISP Sky Broadband UK Recovering After Morning Outage\",\"datePublished\":\"2021-07-28T11:24:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/07\\\/isp-sky-broadband-uk-recovering-after-morning-outage.html\"},\"wordCount\":182,\"commentCount\":6,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/07\\\/isp-sky-broadband-uk-recovering-after-morning-outage.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2021\\\/07\\\/nggallery_import\\\/sky_broadband_2020_uk_isp_logo.jpg\",\"keywords\":[\"Sky Broadband\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/07\\\/isp-sky-broadband-uk-recovering-after-morning-outage.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/07\\\/isp-sky-broadband-uk-recovering-after-morning-outage.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/07\\\/isp-sky-broadband-uk-recovering-after-morning-outage.html\",\"name\":\"ISP Sky Broadband UK Recovering After Morning Outage - 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