{"id":28170,"date":"2021-08-18T14:20:54","date_gmt":"2021-08-18T13:20:54","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=28170"},"modified":"2021-08-18T15:48:35","modified_gmt":"2021-08-18T14:48:35","slug":"broadband-isp-plusnet-scraps-tv-for-existing-uk-customers","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/08\/broadband-isp-plusnet-scraps-tv-for-existing-uk-customers.html","title":{"rendered":"Broadband ISP Plusnet Scraps TV for Existing UK Customers"},"content":{"rendered":"

Broadband ISP Plusnet<\/a> has begun to inform existing customers of their YouView<\/a> (IPTV) powered Pay TV box that they’ve decided to completely close the service from 1st November 2021. Subscribers will be allowed to keep their set-top-box and can continue to use it to watch Freeview channels or to access their players and apps.<\/p>\n

The writing has been on the wall for Plusnet<\/a> TV, which cost an extra \u00a35 per month to take, since the start of this year, when the provider announced that they would “no longer be taking orders<\/em>” for it from 19th January 2021 (here<\/a>). Shortly after that the provider then began informing existing customers that they would stop renewing the service from 7th February (here<\/a>).<\/p>\n

Suffice to say, it was only a matter of time before the ISP decided to put the final nail into the coffin of their Plusnet<\/a> TV service, and so it has now come to pass.<\/p>\n

Plusnet’s Customer Email<\/strong><\/p>\n

From 1st November 2021 we have decided to close Plusnet TV and you\u2019ll no longer be charged for your YouView<\/a> service after your October bill. You\u2019ll be able to keep your YouView<\/a> set top box and continue to use it to watch Freeview channels and to access your players and apps.<\/p>\n

If your box has a record function this will still be available for Freeview channels. Any recordings you have saved from your channel packs and paid for channels will no longer be stored after 1st November 2021.<\/p>\n

What do I need to do?<\/strong><\/p>\n

You don\u2019t need to do anything, the changes will happen automatically. Your package price will be updated so that you\u2019ll no longer be charged for your TV service, you\u2019ll see this change on your next bill after 1st October 2021. Your remaining services will continue to be charged as normal, including any discounts you may have.<\/p>\n

We hope you\u2019re happy with your Plusnet services, but if this change means you want to end your service, you can do so in the next 30 days without having to pay a fee for leaving early, you\u2019ll need to call us on 0800 013 2632 to let us know.<\/p>\n

BTSport<\/strong><\/p>\n

When the Plusnet TV service closes you\u2019ll still be able access the same great sporting content via the BT<\/a> Sport App. With the BT<\/a> Sport App, you can watch great sport wherever you are. You can even cast it to your TV if you\u2019ve got a Google Chromecast or another bit of kit. The App is also available on your tablet, Xbox, Playstation, Apple TV and Samsung TV, meaning you can watch sport on any size screen.<\/p><\/blockquote>\n

The current market for on-demand and live TV streaming services is aggressively competitive, which may be part of the reason why such products are no longer as attractive to consumers as they perhaps once were. Many of the same features, as well as more advanced ones, can often be found in set-top-boxes that are sold independently of broadband ISPs. Credits to Peter for spotting this.<\/p>\n

UPDATE 3:46pm<\/strong><\/p>\n

A spokesperson for Plusnet told ISPreview.co.uk: “As a value provider, we\u2019re all about giving customers simple, reliable broadband with great customer service. We are simplifying our product range and from 1st November we will no longer provide YouView TV as part of our broadband service to existing customers. Customers will still to be able to enjoy great content as part of the BT<\/a> Sport App<\/em>.”<\/p>\n","protected":false},"excerpt":{"rendered":"

Broadband ISP Plusnet has begun to inform existing customers of their YouView (IPTV) powered Pay TV box that they’ve decided to completely close the service from 1st November 2021. Subscribers will be allowed to keep their set-top-box and can continue to use it to watch Freeview channels or to access their players and apps.<\/p>\n","protected":false},"author":1,"featured_media":26772,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[45,42,84],"class_list":["post-28170","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-video-streaming","tag-iptv","tag-plusnet"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nBroadband ISP Plusnet Scraps TV for Existing UK Customers - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Broadband ISP Plusnet has begun to inform existing customers of their YouView (IPTV) powered Pay TV box that they've decided to completely close the\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/08\/broadband-isp-plusnet-scraps-tv-for-existing-uk-customers.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Broadband ISP Plusnet Scraps TV for Existing UK Customers - 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