{"id":28649,"date":"2021-09-24T11:37:20","date_gmt":"2021-09-24T10:37:20","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=28649"},"modified":"2021-09-24T11:42:23","modified_gmt":"2021-09-24T10:42:23","slug":"isp-bt-uk-finally-enable-wifi-on-new-broadband-tv-box-pro","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/09\/isp-bt-uk-finally-enable-wifi-on-new-broadband-tv-box-pro.html","title":{"rendered":"ISP BT UK Finally Enable WiFi on New Broadband TV Box Pro"},"content":{"rendered":"

A few months ago BT<\/a> finally launched a new set-top-box for their broadband-based Pay TV (IPTV) service – TV Box Pro (here<\/a>), but in an unusual move they opted to leave the new WiFi<\/a> (wireless networking) functionality disabled. The good news is that this is now being enabled for customers.<\/p>\n

The TV Box Pro<\/strong> (RTIW387<\/em>) device added a bunch of new features, such as support for High Dynamic Range<\/strong> (HDR) video at 4K (UltraHD) resolution, as well as 1TB of storage, a new User Interface (UI), Dolby Atmos<\/strong> audio, a Bluetooth remote, and the integration of 4 tuners (i.e. allowing customers to record up to 3 shows and watch a fourth simultaneously).<\/p>\n

However, despite the device being promoted as “Wi-Fi capable<\/em>,” the wireless networking (WiFi<\/a>) feature was left disabled at launch, with BT<\/a> instead promising that it would enable it later in the year (i.e. customers could only connect it to their network via wires, much like BT<\/a>’s earlier YouView<\/a> boxes).<\/p>\n

At the time, BT told ISPreview.co.uk, “We deliver exceptional experiences to our customers every day, which is why they trust us. Currently, WiFi<\/a> functionality on the BT TV Pro box does not deliver that exceptional experience, so we have decided to switch off that functionality while we work on a fix<\/em>.”<\/p>\n

The good news is BT has today informed us that WiFi on their TV Box Pro has now been enabled. A spokesperson for the operator said: “Existing customers with a BT TV Box Pro can easily switch to a wi-fi connection by navigating to Settings > Broadband Connection > Change Connection<\/u><\/em>.” Better late than never, we suppose. Hopefully it will now deliver those “exceptional experiences<\/em>.”<\/p>\n

If you can’t yet use this setting then you probably don’t have the latest BT \/ YouView<\/a> software update applied for the device, which is version number 0.4.212<\/strong>. The ability to use Wi-Fi was the only feature they added with this update.<\/p>\n","protected":false},"excerpt":{"rendered":"

A few months ago BT finally launched a new set-top-box for their broadband-based Pay TV (IPTV) service – TV Box Pro (here), but in an unusual move they opted to leave the new WiFi (wireless networking) functionality disabled. 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