{"id":28918,"date":"2021-10-20T09:26:08","date_gmt":"2021-10-20T08:26:08","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=28918"},"modified":"2021-10-25T15:06:37","modified_gmt":"2021-10-25T14:06:37","slug":"virgin-media-o2-officially-launches-hub-5-broadband-router","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/10\/virgin-media-o2-officially-launches-hub-5-broadband-router.html","title":{"rendered":"Virgin Media O2 UK Officially Launches HUB 5 Broadband Router UPDATE3"},"content":{"rendered":"

Broadband ISP Virgin Media<\/a> UK (VMO2) has today followed yesterday’s information leak by officially unveiling their new Hub 5 router, which features faster wireless network speeds via Wi-Fi 6 (802.11ax), improved security (e.g. WPA3 encryption) and a 2.5Gbps speed LAN<\/a> (Ethernet) port. Best of all, for many, it’s a free upgrade.<\/p>\n

Word of the new router in town leaked out yesterday after a number of Virgin Media<\/a>’s customers, including those with the older Hub 3<\/strong> (TG2492S\/CE) units, were invited to upgrade to a Hub 5<\/strong> “at no extra cost<\/em>” (here<\/a>). The customer emails came as somewhat of a surprise because the operator’s DOCSIS<\/a> 3.1 supporting Hub 4<\/strong> (TG3492LG-VMB<\/em>) router had only launched fairly recently – in 2019 – to support their latest gigabit packages.<\/p>\n

Nevertheless, many had been expecting a new DOCSIS<\/a> 3.1 router to launch at some point, particularly given the operator’s recent 2.2Gbps<\/strong> speed trials (here<\/a>), and now it has come to pass. Unlike the Hub 4, the new Hub 5 is made from 100% post-consumer recycled plastic and adds WiFi<\/a> 6 technology to help “boost network efficiency and connected devices\u2019 battery life<\/em>“.<\/p>\n

As part of a phased roll-out, Virgin Media will offer the Hub 5 to existing customers first at no extra cost. As per yesterday’s news, eligible customers are already being contacted via an invite-only style campaign (so far this seems to include those with older Hub 3 routers) and given the option of upgrading ahead of a wider launch in 2022.<\/p>\n

What’s New in Hub 5?<\/strong><\/span><\/h3>\n

At the time of writing, we’re still trying to get details on the full spec sheet and model code. But so far the operator has confirmed that the new Hub 5 adds Wi-Fi 6 (802.11ax), WPA3 encryption, 1 x 2.5Gbps LAN<\/a> port and 3 x 1Gbps LAN ports. On the back you’ll also find a WPS button, 2 x phone ports, 1 x power connector + button and 1 x coax connector,<\/p>\n

Jeff Dodds, Chief Operating Officer at VMO2, said:<\/strong><\/p>\n

“At Virgin Media O2<\/a> we don\u2019t stand still and are constantly working to give our customers the latest and most innovative technology to suit their digital needs now and in the future.<\/p>\n

We are excited to give our existing customers first access to the Hub 5, powered by WiFi<\/a> 6 technology, which will provide even faster WiFi speeds and help unleash the full potential of new devices from next-gen games consoles to the newest smartphones in their homes.”<\/p><\/blockquote>\n

Aside from the obvious improvements to WiFi coverage and performance, one other benefit that customers might see when replacing an older Hub with the Hub 5 is in areas that suffer from high utilisations (i.e. where local lines are being heavily used \/ congested). Both the Hub 4 and 5 can bond more channels together than earlier kit, which can help to tackle such issues (provided VMO2 supports such a change in your area).<\/p>\n

Check out the back (read) side view below.<\/p>\n

\"Virgin-Media-O2-Hub-5-Rear-View\"<\/p>\n

UPDATE 10:28am<\/strong><\/p>\n

We’ve had a few more details through, which happily confirms that the new device is not using the Intel Puma chipset, but rather a Broadcom chip. Many will be very pleased to see that.<\/p>\n

Additional Hub 5 Specs<\/strong><\/span><\/p>\n

Broadband – DOCSIS3.1\/3.0 Broadcom 3390S<\/p>\n

WiFi:<\/strong>
\n5 x Antennae
\n4 x 4 MiMo 5Ghz Broadcom 6715
\n3 x 3 MiMo 2.4Ghz Broadcom 6710
\nWiFi 6<\/p>\n

Ethernet:<\/strong>
\n1 x 2.5Gbps Broadcom 54991EL
\n3 x 1Gbps Broadcom 3390S<\/p><\/blockquote>\n

UPDATE 22nd Oct 2021<\/strong><\/p>\n

Some readers have been asking us whether modem-only mode is supported on the new Hub 5, and we’ve been told that it does. After a router restart, the customer needs to use the IP<\/a> 192.168.100.1 to access the Hub’s interface, which is different to the 192.168.0.1 used in normal mode.<\/p>\n

UPDATE 25th October 2021<\/strong><\/p>\n

Some of our readers have started to receive the new Hub 5, and it is reported to have a model code of F3896LG-VMB<\/strong>, with the manufacturer being listed as Sagemcom<\/strong>. We note that Sagemcom do make a DOCSIS 3.1 compatible router called the Sagemcom F@st 3896<\/a>, but some specs don’t quite match (e.g. the 3896 has a 4×4 setup on 2.4GHz WiFi, while VMO2 states 3×3 for that band). More details<\/a> of the original device.<\/p>\n","protected":false},"excerpt":{"rendered":"

Broadband ISP Virgin Media UK (VMO2) has today followed yesterday’s information leak by officially unveiling their new Hub 5 router, which features faster wireless network speeds via Wi-Fi 6 (802.11ax), improved security (e.g. WPA3 encryption) and a 2.5Gbps speed LAN (Ethernet) port. Best of all, for many, it’s a free upgrade.<\/p>\n","protected":false},"author":1,"featured_media":28933,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[419,56,32,475],"class_list":["post-28918","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-docsis3-1","tag-fttp","tag-o2","tag-virgin-media"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nVirgin Media O2 UK Officially Launches HUB 5 Broadband Router UPDATE3 - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Broadband ISP Virgin Media UK (VMO2) has today followed yesterday's information leak by officially unveiling their new Hub 5 router, which features faster\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/10\/virgin-media-o2-officially-launches-hub-5-broadband-router.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Virgin Media O2 UK Officially Launches HUB 5 Broadband Router UPDATE3 - 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