{"id":28973,"date":"2021-10-23T00:01:47","date_gmt":"2021-10-22T23:01:47","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=28973"},"modified":"2021-10-22T23:48:05","modified_gmt":"2021-10-22T22:48:05","slug":"virgin-media-o2-uk-offering-new-tv-streaming-service-for-free","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/10\/virgin-media-o2-uk-offering-new-tv-streaming-service-for-free.html","title":{"rendered":"Update on Virgin Media O2 UK’s Free TV Streaming Service"},"content":{"rendered":"

Some of Virgin Media<\/a>’s (VMO2) UK ultrafast broadband ISP customers, specifically those who don’t already take their Pay TV service, are once again being invited to take their long-awaited TV streaming (IPTV) product – simply called ‘Stream’ – and it will come “at no extra cost<\/em>“. But this time there’s no mention of a trial.<\/p>\n

Back in April 2021 we reported that Virgin Media<\/a> had begun wider trials of a new TV streaming product (here<\/a>), which would be a similar solution to Sky’s rival Now TV<\/a> platform, albeit one that is only available to Virgin’s own broadband customers (at least for now). More recently, the CEO of VMO2, Lutz Schueler<\/strong>, appeared to confirm that the final product would launch before the end of 2021 (here<\/a>).<\/p>\n

The new Virgin Media<\/a> Stream<\/strong> product essentially supplies a modified version of the palm-sized “mini box<\/em>” device that they already offer alongside their premium Virgin TV 360<\/strong> service, albeit without an internal hard disc and with modified TV360 code. The latest invites for this make no mention of it being a trial, although confusingly a spokesperson for VMO2 informed us that it was.<\/p>\n

As the related customer invite page states: “We think entertainment should be simple. So we’ve packed faves like Sky Sports, Sky Cinema, and Netflix (if you subscribe), as well as the free channels you can’t live without (like BBC<\/a>, ITV, and Channel 4), into one clever little box \u2013 and put you in charge<\/em>.” A total of 40 “free channels<\/em>” (they mean Freeview) and various “favourite<\/em>” apps (e.g. iPlayer, YouTube etc.).<\/p>\n

At present, no long contracts are involved with Stream, which means you can add or cancel TV add-on packs or subscriptions every month if so desired, and it can all be paid for via a single monthly bill. But Stream is only available with an active Virgin Media broadband subscription with a minimum download speed of 50Mbps and, for some inexplicable reason, it’s “not compatible with Gig1 broadband<\/em>” (the gigabit package).<\/p>\n

The Stream Box, which also comes with a remote, needs to be used with at least Virgin Media’s Hub 3, 4 or 5 routers, and it requires an HDMI cable connection to your TV. The box itself can cope with 4K (i.e. for this it requires a 4K compatible TV\/device with HDCP 2.2), although at present it looks like most of the channel packs available only offer HD (High Definition) rather than Ultra HD (4K). Just to be clear, “Stream cannot be taken along with other TV set-top boxes including V6 or Virgin TV 360 box.<\/em>”<\/p>\n

As above, there is no charge for the Stream service itself, but any of the content subscriptions taken with the Stream plan are at additional cost. In terms of TV packs, this is what is referenced alongside the invite message:<\/p>\n

Stream TV Packs<\/strong><\/span><\/p>\n

Sky Cinema HD:<\/strong> \u00a321 per month. Can be cancelled at any time by giving 30 days\u2019 notice. Sky Cinema HD channels come as standard. Sky Cinema Premiere +1 not available in HD. Channel line-ups are subject to change. Service usually upgraded within 48 hours, but in case of exceptional demand may take up to 5 working days.<\/p>\n

Sky Sports HD:<\/strong> \u00a336 a month. Must be kept for at least 30 days but can then be cancelled on 30 days’ notice at any time. Offer redeemable by main Virgin Media account holder only. Sky Sports HD channels come as standard. Channel line-ups are subject to change. Service usually upgraded within 48 hours, but in case of exceptional demand may take up to 5 working days. Only available to view in the UK.<\/p>\n

BT<\/a> Sport:<\/strong> \u00a318 per month. 30-day minimum term. Renews automatically until cancelled. Channel line-ups are subject to change. Includes HD content and Dolby Atmos on selected events, minimum line speed and compatible device needed. Only available to view in the UK.<\/p>\n

BT<\/a> Sport Red button:<\/strong> Additional broadcast events on the BT<\/a> Sport Extra channels via the Red button are currently not available on Stream from Virgin Media.<\/p>\n

Sky Sports and Cinema HD:<\/strong> \u00a344 a month. Can be cancelled at any time by providing 30 days\u2019 notice. Sky Sports and Cinema HD channels come as standard. Channel line-ups are subject to change. Service usually upgraded within 48 hours, but in case of exceptional demand may take up to 5 working days. Only available to view in the UK.<\/p>\n

Essential Entertainment:<\/strong> \u00a312 per month. Can be cancelled at any time by giving 30 days\u2019 notice. Channel line-ups are subject to change.<\/p>\n

Kids Pick:<\/strong> \u00a35 per month. Can be cancelled at any time by giving 30 days\u2019 notice. Channel line-ups are subject to change.<\/p><\/blockquote>\n

At the time of writing, we don’t know exactly which channels Virgin Media are including alongside their ‘Essential Entertainment<\/em>‘ pack. The other disappointing factor is that this product is only available to Virgin Media customers in their own network areas.<\/p>\n

By comparison, Sky’s rival NOW TV<\/a> platform can be taken alongside any broadband ISP and its Entertainment pass costs from \u00a39.99 per month, but then you also have to pay another \u00a35 a month just for full HD and decent audio. As above, we don’t yet know how VM’s Entertainment pack compares in terms of channel choice. Credits to Daniel for spotting the latest invite.<\/p>\n","protected":false},"excerpt":{"rendered":"

Some of Virgin Media’s (VMO2) UK ultrafast broadband ISP customers, specifically those who don’t already take their Pay TV service, are once again being invited to take their long-awaited TV streaming (IPTV) product – simply called ‘Stream’ – and it will come “at no extra cost“. But this time there’s no mention of a trial.<\/p>\n","protected":false},"author":1,"featured_media":28974,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[45,42,475],"class_list":["post-28973","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-video-streaming","tag-iptv","tag-virgin-media"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nUpdate on Virgin Media O2 UK's Free TV Streaming Service - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Some of Virgin Media's (VMO2) UK ultrafast broadband ISP customers, specifically those who don't already take their Pay TV service, are once again being\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/10\/virgin-media-o2-uk-offering-new-tv-streaming-service-for-free.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Update on Virgin Media O2 UK's Free TV Streaming Service - 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