{"id":29020,"date":"2021-10-28T08:39:22","date_gmt":"2021-10-28T07:39:22","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=29020"},"modified":"2021-10-28T08:41:25","modified_gmt":"2021-10-28T07:41:25","slug":"locals-on-southampton-street-angered-by-toob-telegraph-poles","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/10\/locals-on-southampton-street-angered-by-toob-telegraph-poles.html","title":{"rendered":"Residents in Southampton Street Angered by Toob&#8217;s Telegraph Poles"},"content":{"rendered":"<p>Some 40 residents of Ellis Road and Hinton Crescent in Southampton have criticised UK ISP <a href=\"http:\/\/toob.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">Toob<\/a> for extending a gigabit-capable Fibre-to-the-Premises (<a class=\"shortlink shortlink-110 shortlink-chref\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\" target=\"_blank\" rel=\"\" title=\"fttp\" data-chref=\"https:\/\/www.ispreview.co.uk\/broadband_fibre_optic.php\">FTTP<\/a>) broadband network into the area via telegraph poles instead of underground infrastructure, which they view as an &#8220;<em>eyesore<\/em>&#8221; and safety hazard.<!--more--><\/p>\n<p>As covered before on these pages, the deployment of new telegraph poles tends to be highly divisive in some areas. Despite being a common sight across much of the United Kingdom, there are still plenty of locations where locals have not had them before, and thus their introduction may come as more of a shock. Over the years we&#8217;ve seen similar gripes being levelled against <a class=\"shortlink shortlink-46 shortlink-chref\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\" rel=\"\" title=\"openreach\" data-chref=\"https:\/\/www.openreach.co.uk\">Openreach<\/a>, <a class=\"shortlink shortlink-136\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/airband\" target=\"_blank\" rel=\"nofollow\" title=\"airband\">Airband<\/a>, <a class=\"shortlink shortlink-195\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/netomnia\" target=\"_blank\" rel=\"\" title=\"Netomnia\">Netomnia<\/a> and many more (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/07\/anger-over-netomnias-use-of-telegraph-poles-in-uk-fttp-builds.html\">here<\/a>, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2019\/12\/isp-airband-angers-village-by-erecting-poles-for-fttp-broadband.html\">here<\/a> and <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2019\/01\/openreach-remove-35ft-poles-from-exeter-uk-street-after-locals-moan.html\">here<\/a>).<\/p>\n<p>In this case a group of 40 residents living in the Ellis Road and Hinton Crescent area of <strong>Southampton<\/strong> have petitioned for <a class=\"shortlink shortlink-193\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/toob\" target=\"_blank\" rel=\"\" title=\"toob broadband\"><a class=\"shortlink shortlink-249\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/toob\" target=\"_blank\" rel=\"nofollow\" title=\"toob broadband\">Toob<\/a><\/a> to remove the tall wooden telegraph poles they&#8217;ve been installing in the area, which forms part of the operator&#8217;s <strong>\u00a350m<\/strong> investment to reach <strong>100,000 premises<\/strong> across the city with their new full fibre network by the end of 2022.<\/p>\n<p>According to the <a href=\"https:\/\/www.dailyecho.co.uk\/news\/19671387.thornhill-residents-launch-petition-toob-telegraph-poles\/\" target=\"_blank\" rel=\"noopener\">Southern Daily Echo<\/a> (see for pictures), the locals appear to have a mix of complaints, including gripes over their aesthetic appearance, an alleged lack of prior notification about the deployment and potential safety hazards (e.g. obstructing pavement access for wheelchairs and similar mobility aids). Instead, the residents would much rather have the fibre installed underground, even though that would be more disruptive.<\/p>\n<blockquote class=\"bq1\"><p><strong>A Spokesperson for <a class=\"shortlink shortlink-193\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/toob\" target=\"_blank\" rel=\"\" title=\"toob broadband\"><a class=\"shortlink shortlink-249\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/toob\" target=\"_blank\" rel=\"nofollow\" title=\"toob broadband\">Toob<\/a><\/a> said:<\/strong><\/p>\n<p>&#8220;I can confirm that one of our brand ambassadors delivered individually addressed letters to just over 100 homes in the Thornhill area where we are deploying new poles, prior to their installation.<\/p>\n<p>While erecting the new poles, it became evident that some of the residents were unhappy with the work and we paused the deployment. During the deployment, it was found that due to existing services in the footway, one of the poles on Hinton Crescent needed to be placed a little further from the inside of the footway than usual, this nonetheless met all our statutory requirements for clearance.<\/p>\n<p>Following residents\u2019 feedback and even though this pole is compliant with the statutory regulation, we have agreed to remove the pole in question as soon as possible.&#8221;<\/p><\/blockquote>\n<p>Poles like this tend to be deployed under <strong>Permitted Development<\/strong> (PD) rights, which means that they don\u2019t have to go through the usual planning permissions process and can often pop up quite quickly. Operators tend to use this where underground fibre would, for whatever reason (blocked, damaged or full ducts etc.), be too slow and expensive.<\/p>\n<p>The operator won\u2019t be installing poles just to irritate the community, but if the costs are pushed up too high, then the deployment may become economically unviable (i.e. sometimes poles make the difference between getting <a class=\"shortlink shortlink-110 shortlink-chref\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\" target=\"_blank\" rel=\"\" title=\"fttp\" data-chref=\"https:\/\/www.ispreview.co.uk\/broadband_fibre_optic.php\">FTTP<\/a> or not). Some locals won&#8217;t care about such things, but those who are keen for faster broadband may see them as a price worth paying.<\/p>\n<p>In our experience, poles rarely seem to harm local property values (partly because so many people are familiar with seeing them) and more than a few surveys have suggested that the addition of FTTP into an area is likely to improve the value of local housing. In a snap poll conducted during July 2021 we asked 660 readers whether they&#8217;d accept poles to get FTTP, if the alternative meant having to wait years longer for the service &#8211; 71% said yes.<\/p>\n<p>Nevertheless, telegraph poles will no doubt continue to divide opinion. But the bad news, for those who don&#8217;t like them, is that over the next 5 years we&#8217;re likely to see many more of these wooden structures springing up across the UK as gigabit broadband coverage expands.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some 40 residents of Ellis Road and Hinton Crescent in Southampton have criticised UK ISP Toob for extending a gigabit-capable Fibre-to-the-Premises (FTTP) broadband network into the area via telegraph poles instead of underground infrastructure, which they view as an &#8220;eyesore&#8221; and safety hazard.<\/p>\n","protected":false},"author":1,"featured_media":29022,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[56,431],"class_list":["post-29020","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-fttp","tag-hampshire"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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