{"id":29625,"date":"2021-12-17T13:46:36","date_gmt":"2021-12-17T13:46:36","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=29625"},"modified":"2021-12-20T11:34:16","modified_gmt":"2021-12-20T11:34:16","slug":"cable-theft-knocks-out-broadband-for-1000-premises-around-ely","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/cable-theft-knocks-out-broadband-for-1000-premises-around-ely.html","title":{"rendered":"Cable Theft Knocks Out Broadband for 1,000 Premises Around Ely UPDATE"},"content":{"rendered":"

Around 1,000 premises in the Witchford and Ely area of Cambridgeshire (England) have been left without a fully working broadband ISP and phone connection after criminals ripped up and stole some of Openreach<\/a>’s underground copper cables. Local residents have been told that the damage could take up to 14 days to fix.<\/p>\n

The price of copper<\/a> remains stubbornly high and this has a tendency to fuel metal theft, with copper telecoms cable being a common target (examples here<\/a>, here<\/a>, here<\/a>, here<\/a>, here<\/a> and here<\/a>). The perpetrators, who often work as part of an organised gang and drag the cable forcefully out of the ground (i.e. ripping out all of its connections and damaging the network as they go), have no regard for the significant harm this causes.<\/p>\n

The latest incident, which occurred just after 9pm on Wednesday night (15th December 2021), appears to have taken place along Witchford Road<\/strong> in Ely. Police are understood to have attended the scene following reports of suspicious activity, and promptly discovered an open manhole cover and some damaged cables.<\/p>\n

We should point out that the new generation of optical fibre cables in gigabit-capable Fibre-to-the-Premises<\/strong> (FTTP<\/a>) broadband networks aren\u2019t worth anything to such thieves, but this doesn\u2019t completely stop the activity because gangs will sometimes rip those out on the mistaken assumption that they might actually be copper.<\/p>\n

A Spokesperson for Openreach<\/a> said (Cambridge Independent<\/a>):<\/strong><\/p>\n

“Part of our network in the Ely area has been damaged overnight and our cables stolen. This is affecting phone and broadband services for around 1,000 homes and businesses.<\/p>\n

This is hugely frustrating, for both local residents who need to work from home, local businesses, and our engineers – who have now started the difficult and time-consuming task of repairing significant damage to the underground network.<\/p>\n

We\u2019re still in the process of establishing exactly how much work needs to take place, but we\u2019ve already replaced a large part of the damaged cable and started to rebuild the network. Our engineers are working as quickly as they can do to get this work done.”<\/p><\/blockquote>\n

Residents were initially told that the damage was so serious that it might take around 14 days to fix, although we’ve asked Openreach<\/a> to supply an update on this and will report back. Police are urging anyone with information to contact them via 101 or online, quoting reference: 35\/86795\/21.<\/p>\n

We should add that it’s not uncommon for Openreach to offer a small reward (usually \u00a31,000) for information that results in the arrest and conviction of those responsible, although it’s unclear whether that applies to this incident. Anybody who can help should contact Crimestoppers<\/strong> on 0800 555 111 or use the online form<\/a> – everyone stays 100% anonymous.<\/p>\n

UPDATE 20th Dec 2021<\/strong><\/p>\n

We’ve been informed that this problem was resolved last Thursday evening and that most people were back online that same evening.<\/p>\n

A Spokesperson for Openreach said:<\/strong><\/p>\n

“Our network was damaged on Wednesday evening, causing the loss of phone and broadband to around 1,000 households and businesses in Witchford, near Ely. Engineers worked throughout Thursday to repair the damage and replace the cable, and the majority of people were reconnected that evening.”<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

Around 1,000 premises in the Witchford and Ely area of Cambridgeshire (England) have been left without a fully working broadband ISP and phone connection after criminals ripped up and stole some of Openreach’s underground copper cables. 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