{"id":29674,"date":"2021-12-23T12:02:29","date_gmt":"2021-12-23T12:02:29","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=29674"},"modified":"2021-12-23T13:20:51","modified_gmt":"2021-12-23T13:20:51","slug":"customers-of-skys-uk-tv-service-struggling-to-download-shows","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html","title":{"rendered":"Customers of Sky’s UK TV Service Struggling to Download Shows UPDATE"},"content":{"rendered":"

Customers of the Sky Q TV platform have, for the past few weeks, been reporting sporadic problems when attempting to download programs to their set-top-box (e.g. intermittent failed downloads with their On Demand content), which seems to occur regardless of whether users are on a Sky Broadband<\/a> connection or a different ISP.<\/p>\n

Experiences tend to vary, and other customers are unaffected. For example, some customers report that they can’t successfully download anything (it’ll return the “Download Failed Item Unavailable<\/em>” message), while others complain that only certain programs suffer from the issue (non-Sky shows seem to download normally for some). In other cases, a program might appear to download, but when played the image and sound will break up.<\/p>\n

NOTE:<\/strong> The problem, which also impacts some Sky+ HD users, appears to have started last month and remains ongoing.<\/div>\n

A few people have found that changing the Domain Name Server<\/strong> (DNS) details of their internet connection to a third-party service (e.g. Google’s Public DNS) sometimes, but not always, resolves the issue. However, Sky’s support agents are now advising customers “not to change DNS settings<\/em>” (possibly because this might break their other filtering and optimisation services).<\/p>\n

Instead, the provider suggests, as a “temporary solution<\/em>“, to try downloading content to your box via the Sky Go<\/strong> app instead.<\/p>\n

A Sky Community Manager (Chloe-W22) said:<\/strong><\/a><\/p>\n

“We are aware we’re experiencing issues with our Sky Q and Sky+ HD boxes with customers reporting intermittent failed downloads on On Demand content.<\/p>\n

It\u2019s been reported that this is happening with both customers using a 3rd party broadband as well as our own Sky Broadband<\/a> customers too.<\/p>\n

We are aware that this will cause inconvenience for you all especially during this time of year and we want to reassure everyone that the relevant teams are working hard to resolve this issue ASAP.<\/p>\n

In the meantime we are asking not to change DNS settings and as a temporary solution download your content to your box via the Sky Go app.<\/p>\n

I have reached out to some users on this thread for some help whilst we test different scenarios, if you would like to get involved with this you can let me know.<\/p>\n

I’m really sorry for the inconvenience this is causing.”<\/p><\/blockquote>\n

At present there’s no clear ETA for when this will be fixed and the current situation with Omicron, as well as Christmas holidays, probably won’t be helping to push things along. We have requested a comment from Sky.<\/p>\n

UPDATE 1:20pm<\/strong><\/p>\n

We’ve had a comment from Sky.<\/p>\n

A Sky spokesperson told ISPreview.co.uk:<\/strong><\/p>\n

“We are aware a very small number of Sky TV customers are experiencing intermittent issues when trying to download On Demand content. We are investigating the issue and we’re sorry for any inconvenience this is causing.”<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

Customers of the Sky Q TV platform have, for the past few weeks, been reporting sporadic problems when attempting to download programs to their set-top-box (e.g. intermittent failed downloads with their On Demand content), which seems to occur regardless of whether users are on a Sky Broadband connection or a different ISP.<\/p>\n","protected":false},"author":1,"featured_media":25966,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[45,42,66],"class_list":["post-29674","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-video-streaming","tag-iptv","tag-sky-broadband"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nCustomers of Sky's UK TV Service Struggling to Download Shows UPDATE - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Customers of the Sky Q TV platform have, for the past few weeks, been reporting sporadic problems when attempting to download programs to their\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customers of Sky's UK TV Service Struggling to Download Shows UPDATE - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"Customers of the Sky Q TV platform have, for the past few weeks, been reporting sporadic problems when attempting to download programs to their\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-23T12:02:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-23T13:20:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2021\/02\/nggallery_import\/sky_broadband_minions.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/12\\\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/12\\\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"Customers of Sky’s UK TV Service Struggling to Download Shows UPDATE\",\"datePublished\":\"2021-12-23T12:02:29+00:00\",\"dateModified\":\"2021-12-23T13:20:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/12\\\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html\"},\"wordCount\":485,\"commentCount\":44,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/12\\\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/nggallery_import\\\/sky_broadband_minions.jpg\",\"keywords\":[\"Internet Video Streaming\",\"IPTV\",\"Sky Broadband\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/12\\\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/12\\\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/12\\\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html\",\"name\":\"Customers of Sky's UK TV Service Struggling to Download Shows UPDATE - ISPreview UK\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/12\\\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/12\\\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/nggallery_import\\\/sky_broadband_minions.jpg\",\"datePublished\":\"2021-12-23T12:02:29+00:00\",\"dateModified\":\"2021-12-23T13:20:51+00:00\",\"description\":\"Customers of the Sky Q TV platform have, for the past few weeks, been reporting sporadic problems when attempting to download programs to their\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/12\\\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/12\\\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/12\\\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#primaryimage\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/nggallery_import\\\/sky_broadband_minions.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/nggallery_import\\\/sky_broadband_minions.jpg\",\"width\":1000,\"height\":1000,\"caption\":\"sky_broadband_minions\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2021\\\/12\\\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customers of Sky’s UK TV Service Struggling to Download Shows UPDATE\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"name\":\"ISPreview UK\",\"description\":\"Top Broadband ISP and Mobile Provider Information Site\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ispreview.co.uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\",\"name\":\"ISPreview.co.uk\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"width\":1000,\"height\":1000,\"caption\":\"ISPreview.co.uk\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/mjack\\\/\",\"https:\\\/\\\/bsky.app\\\/profile\\\/ispreview.bsky.social\",\"https:\\\/\\\/mastodon.social\\\/@ispreview\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\",\"name\":\"Mark Jackson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"caption\":\"Mark Jackson\"},\"description\":\"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.\",\"sameAs\":[\"http:\\\/\\\/www.ispreview.co.uk\",\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\"],\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/author\\\/markj\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customers of Sky's UK TV Service Struggling to Download Shows UPDATE - ISPreview UK","description":"Customers of the Sky Q TV platform have, for the past few weeks, been reporting sporadic problems when attempting to download programs to their","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html","og_locale":"en_GB","og_type":"article","og_title":"Customers of Sky's UK TV Service Struggling to Download Shows UPDATE - ISPreview UK","og_description":"Customers of the Sky Q TV platform have, for the past few weeks, been reporting sporadic problems when attempting to download programs to their","og_url":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html","og_site_name":"ISPreview UK","article_publisher":"https:\/\/www.facebook.com\/ispreview","article_author":"https:\/\/www.facebook.com\/ispreview","article_published_time":"2021-12-23T12:02:29+00:00","article_modified_time":"2021-12-23T13:20:51+00:00","og_image":[{"width":1000,"height":1000,"url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2021\/02\/nggallery_import\/sky_broadband_minions.jpg","type":"image\/jpeg"}],"author":"Mark Jackson","twitter_card":"summary_large_image","twitter_creator":"@ispreview","twitter_site":"@ispreview","twitter_misc":{"Written by":"Mark Jackson","Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#article","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html"},"author":{"name":"Mark Jackson","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5"},"headline":"Customers of Sky’s UK TV Service Struggling to Download Shows UPDATE","datePublished":"2021-12-23T12:02:29+00:00","dateModified":"2021-12-23T13:20:51+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html"},"wordCount":485,"commentCount":44,"publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#primaryimage"},"thumbnailUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2021\/02\/nggallery_import\/sky_broadband_minions.jpg","keywords":["Internet Video Streaming","IPTV","Sky Broadband"],"articleSection":["ISP News"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html","url":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html","name":"Customers of Sky's UK TV Service Struggling to Download Shows UPDATE - ISPreview UK","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#primaryimage"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#primaryimage"},"thumbnailUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2021\/02\/nggallery_import\/sky_broadband_minions.jpg","datePublished":"2021-12-23T12:02:29+00:00","dateModified":"2021-12-23T13:20:51+00:00","description":"Customers of the Sky Q TV platform have, for the past few weeks, been reporting sporadic problems when attempting to download programs to their","breadcrumb":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#primaryimage","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2021\/02\/nggallery_import\/sky_broadband_minions.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2021\/02\/nggallery_import\/sky_broadband_minions.jpg","width":1000,"height":1000,"caption":"sky_broadband_minions"},{"@type":"BreadcrumbList","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2021\/12\/customers-of-skys-uk-tv-service-struggling-to-download-shows.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ispreview.co.uk\/"},{"@type":"ListItem","position":2,"name":"Customers of Sky’s UK TV Service Struggling to Download Shows UPDATE"}]},{"@type":"WebSite","@id":"https:\/\/www.ispreview.co.uk\/#website","url":"https:\/\/www.ispreview.co.uk\/","name":"ISPreview UK","description":"Top Broadband ISP and Mobile Provider Information Site","publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ispreview.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.ispreview.co.uk\/#organization","name":"ISPreview.co.uk","url":"https:\/\/www.ispreview.co.uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","width":1000,"height":1000,"caption":"ISPreview.co.uk"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview","https:\/\/www.linkedin.com\/in\/mjack\/","https:\/\/bsky.app\/profile\/ispreview.bsky.social","https:\/\/mastodon.social\/@ispreview"]},{"@type":"Person","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5","name":"Mark Jackson","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","caption":"Mark Jackson"},"description":"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.","sameAs":["http:\/\/www.ispreview.co.uk","https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview"],"url":"https:\/\/www.ispreview.co.uk\/index.php\/author\/markj"}]}},"_links":{"self":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/29674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=29674"}],"version-history":[{"count":0,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/29674\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media\/25966"}],"wp:attachment":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=29674"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=29674"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=29674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}