{"id":29699,"date":"2022-01-19T09:52:04","date_gmt":"2022-01-19T09:52:04","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=29699"},"modified":"2022-01-19T14:42:14","modified_gmt":"2022-01-19T14:42:14","slug":"big-uk-broadband-isps-can-now-confirm-huge-2022-price-hikes","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2022\/01\/big-uk-broadband-isps-can-now-confirm-huge-2022-price-hikes.html","title":{"rendered":"Big UK Broadband ISPs Can Now Confirm Huge 2022 Price Hikes"},"content":{"rendered":"

The Office of National Statistics<\/a> has today published the latest UK inflation figures, which sees the Consumer Price Index (CPI) hit 5.4% and the Retail Price Index (RPI) reach 7.5%! Many of the country’s biggest broadband ISPs base their annual price rises off the figure published in January, thus we now know how huge the hit will be.<\/p>\n

Annual price hikes are of course nothing new in this and other markets. Often there are legitimate reasons for prices to go up, not least because ISPs are frequently adding all sorts of new services (e.g. FTTP<\/a>), developing new systems, facing higher charges from suppliers, implementing costly new Ofcom<\/a> rules and consumers are gobbling significantly more data every year. But 2021 was more unusual than most, which is partly due to the rapid return to normal economic activity post-COVID-19 and various other factors.<\/p>\n

At the end of last year we warned (here<\/a>) that the recent surge in inflation, which largely reflects the rising cost of living (i.e. high gas prices, more expensive products etc.), would hit customers of BT<\/a>, EE<\/a>, Plusnet<\/a>, Vodafone<\/a>, O2<\/a>, TalkTalk<\/a>, Shell Energy and others the hardest because of how closely they’ve linked their annual increases to inflation. Lest we forget that such providers have also been affected by rising costs.<\/p>\n

Nearly all the aforementioned ISPs typically inform customers that they will increase prices by a set rate of 3.9% (3.7% on Talk Talk and ‘up to’ 3% on ShellEnergy) + the CPI rate of inflation as published in January each year (February for O2<\/a>, who also happen to use the steeper RPI figure instead of CPI).<\/p>\n

Back in December 2021 we predicted that consumers could be facing annual price hikes of around 9%, which are often formally introduced to customer bills from around the March-April period. So where did we end up? This is what customers of the aforementioned providers, and others that link to CPI or RPI, can expect:<\/p>\n

Summary of 2022 Price Hikes by CPI Linked UK Telecoms Operators<\/strong><\/span><\/p>\n

BT<\/a> 5.4% CPI + 3.9% = 9.3% Price rise (up from 4.5% last year)<\/p>\n

EE<\/a> 5.4% CPI + 3.9% = 9.3% Price rise<\/p>\n

Plusnet<\/a> 5.4% CPI + 3.9% = 9.3% Price rise<\/p>\n

Vodafone<\/a> 5.4% CPI + 3.9% = 9.3% Price rise<\/p>\n

O2<\/a> [February RPI rate TBA]<\/p>\n

TalkTalk<\/a> 5.4% CPI + 3.7% = 9.1% Price rise<\/p>\n

Shell Energy 5.4% CPI + 3% = 8.4% Price rise<\/p>\n

Virgin Mobile (New Customers) [February RPI rate TBA]<\/p><\/blockquote>\n

We should point out that Virgin Media<\/a> recently opted to continue with a more modest annual price increase (here<\/a>) and Sky (Sky Broadband<\/a>) usually do the same – these aren’t directly linked to inflation. Meanwhile, KCOM<\/a> chose to take the high ground by scrapping price rises for 2022, due to a concern about the potentially huge impact of CPI on customer bills (here<\/a>).<\/p>\n

No doubt customers of Virgin Mobile and O2 will be particularly worried about next month, given the massive increase in RPI, although the total for that is not too dissimilar to the wider CPI + X% rates being planned by other providers above.<\/p>\n

Customers of the aforementioned ISPs, once formally notified of the increase by their provider, could try haggling for a lower price when the hike hits (Retentions \u2013 Tips for Cutting Your Broadband Bill<\/a><\/strong>), although your mileage may vary. Likewise, there are still some ISPs around, often smaller players, that don\u2019t play the annual price hikes game, but you’ll often pay a little more for those.<\/p>\n

We should point out that the % price rises predicted above should be seen more as an average, with the increases for particular packages and services tending to vary.<\/p>\n","protected":false},"excerpt":{"rendered":"

The Office of National Statistics has today published the latest UK inflation figures, which sees the Consumer Price Index (CPI) hit 5.4% and the Retail Price Index (RPI) reach 7.5%! Many of the country’s biggest broadband ISPs base their annual price rises off the figure published in January, thus we now know how huge the […]<\/p>\n","protected":false},"author":1,"featured_media":23255,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,472,405,76,32,84,38,74,475,96],"class_list":["post-29699","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-bt","tag-business","tag-ee","tag-kc","tag-o2","tag-plusnet","tag-politics","tag-talktalk","tag-virgin-media","tag-vodafone"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nBig UK Broadband ISPs Can Now Confirm Huge 2022 Price Hikes - ISPreview UK<\/title>\n<meta name=\"description\" content=\"The Office of National Statistics has today published the latest UK inflation figures, which sees the Consumer Price Index (CPI) hit 5.4% and the Retail\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/01\/big-uk-broadband-isps-can-now-confirm-huge-2022-price-hikes.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Big UK Broadband ISPs Can Now Confirm Huge 2022 Price Hikes - 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