{"id":29720,"date":"2022-01-07T04:34:03","date_gmt":"2022-01-07T04:34:03","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=29720"},"modified":"2022-01-07T04:34:03","modified_gmt":"2022-01-07T04:34:03","slug":"homes-in-cartmel-fell-still-without-broadband-after-6-weeks","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2022\/01\/homes-in-cartmel-fell-still-without-broadband-after-6-weeks.html","title":{"rendered":"Homes in Cartmel Fell Still Without Broadband After 6 Weeks"},"content":{"rendered":"

Some homes in the remote rural hamlet of Cartel Fell, which sits in the South Lakeland district of Cumbria (England), have been left without access to a working fixed line broadband ISP or phone service for six long weeks. The problems began after Openreach<\/a>’s local telecoms infrastructure was significantly damaged by Storm Arwen.<\/p>\n

Exact details of the original situation are unclear, although Openreach<\/a> has confirmed that they still have 12 telegraph poles that need replacing, and that’s after the “huge amount of work<\/em>” that is said to have already taken place to help reconnect the community. The area is known to have suffered from a variety of major faults, which has made it particularly difficult and complex to repair.<\/p>\n

The operator has been able to setup a temporary network to connect some homes, but this is not viable for all of the remaining properties. Perhaps unsurprisingly, the West Morland Gazett<\/a>e reports that local residents have been somewhat less than pleased with Openreach<\/a>’s response.<\/p>\n

The situation will no doubt also fuel complaints about the use of exposed telegraph poles to deliver vital telecoms services. But the high cost of service delivery often restricts what commercial operators can do in such small and sparse communities.<\/p>\n

A Spokesperson for Openreach said:<\/strong><\/p>\n

“Following the unprecedented damage caused by Storm Arwen we\u2019re still dealing with a small number of issues in this area but our engineers are working hard and have made good progress.<\/p>\n

Wherever possible, we install a temporary network to get people re-connected while we complete the permanent repair, but this is not always possible.<\/p>\n

A huge amount of work has already taken place, but there are still 12 new telegraph poles that need to be installed.<\/p>\n

We\u2019re hoping to get this work completed as quickly as possible and we\u2019re in touch with communities directly to keep them updated on the latest progress.”<\/p><\/blockquote>\n

We should point out that Cartmel Fell has separately been working toward getting B4RN<\/a>’s community built Fibre-to-the-Premises<\/strong> (FTTP<\/a>) broadband network extended into the area (here<\/a>), although it’s unclear how much progress has been made. But they do sit just a short distance from the edge of B4RN<\/a>’s live network, although it may take a fair bit of extra funding to tackle, and that won’t be easy for such a sparse hamlet.<\/p>\n

In the meantime, locals remain dependent upon Openreach’s local infrastructure for their fixed line connectivity needs. We should add that any locals connected via ISPs that support Ofcom<\/a>’s automatic compensation system (here<\/a>) should be in line for quite a nice payout, which might help to soften the blow. Under this scheme, supporting ISPs must pay out \u00a38.06 per day for delayed repairs.<\/p>\n","protected":false},"excerpt":{"rendered":"

Some homes in the remote rural hamlet of Cartel Fell, which sits in the South Lakeland district of Cumbria (England), have been left without access to a working fixed line broadband ISP or phone service for six long weeks. The problems began after Openreach’s local telecoms infrastructure was significantly damaged by Storm Arwen.<\/p>\n","protected":false},"author":1,"featured_media":29722,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[146,56,36,69],"class_list":["post-29720","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-b4rn","tag-fttp","tag-ofcom-regulation","tag-bt-openreach"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nHomes in Cartmel Fell Still Without Broadband After 6 Weeks - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Some homes in the remote rural hamlet of Cartel Fell, which sits in the South Lakeland district of Cumbria (England), have been left without access to a\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/01\/homes-in-cartmel-fell-still-without-broadband-after-6-weeks.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Homes in Cartmel Fell Still Without Broadband After 6 Weeks - 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