{"id":29843,"date":"2022-01-21T12:06:07","date_gmt":"2022-01-21T12:06:07","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=29843"},"modified":"2022-01-21T12:12:49","modified_gmt":"2022-01-21T12:12:49","slug":"libdems-in-new-uk-push-for-mandatory-social-broadband-tariffs","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2022\/01\/libdems-in-new-uk-push-for-mandatory-social-broadband-tariffs.html","title":{"rendered":"LibDems in New Push for Mandatory UK Social Broadband Tariffs"},"content":{"rendered":"<p>The MP for Caithness, Sutherland and Easter Ross, Jamie Stone &#8211; with backing from 14 Liberal Democrat peers, is to meet with the UK Minister for Digital Infrastructure, Julia Lopez, in an attempt to force all broadband ISPs to offer mandatory &#8220;<em>universal social tariffs<\/em>&#8221; to help those who are struggling to pay their bills.<!--more--><\/p>\n<p>Broadband and mobile services in the UK are often considered to be quite reasonably priced, but there are always those &#8211; often in the most disadvantaged groups (i.e. low income, unemployed etc.) &#8211; who may struggle with paying their bills. The latter has become a much bigger problem during the<strong> COVID-19<\/strong> crisis, which is also being exasperated by a surge in inflation and the rising cost of key services, such as energy (gas and electric).<\/p>\n<p>The Government and <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a> have so far been responding to this by encouraging more UK ISPs to proactively introduce and promote low-cost social tariffs. The regulator has also previously warned of further action if providers fail to put more effort into tackling this issue, which they said could include the potential introduction of an industry-wide <strong>regulated social tariff<\/strong>.<\/p>\n<p>Since then, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> has significantly improved their existing social broadband tariffs (<a class=\"shortlink shortlink-181\" title=\"BT Home Essentials\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/bthomeessentials\" target=\"_blank\" rel=\"nofollow noopener\"><em>Home Essentials<\/em><\/a>) and they&#8217;ve also been joined by new or enhanced tariffs from several other providers, including <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vm\" rel=\"nofollow\" target=\"_blank\">Virgin Media<\/a> (<a href=\"https:\/\/www.awin1.com\/cread.php?awinmid=6399&amp;awinaffid=110483&amp;clickref=ispreview&amp;ued=https%3A%2F%2Fwww.virginmedia.com%2Fhelp%2Fregister-for-essential-broadband\" target=\"_blank\" rel=\"noopener\"><em>Essential Broadband<\/em><\/a>), <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/hyperopticfibre\" rel=\"nofollow\" target=\"_blank\">Hyperoptic<\/a> (<a href=\"https:\/\/www.awin1.com\/cread.php?awinmid=5737&amp;awinaffid=110483&amp;clickref=ispreview&amp;ued=https%3A%2F%2Fwww.hyperoptic.com%2Ffair-fibre-plan%2F\" target=\"_blank\" rel=\"noopener\"><em>Fair Fibre Plan<\/em>s<\/a>) and <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/kcom\" rel=\"nofollow\" target=\"_blank\">KCOM<\/a> (<a href=\"https:\/\/www.awin1.com\/cread.php?awinmid=20638&amp;awinaffid=110483&amp;clickref=ispreview&amp;ued=https%3A%2F%2Fwww.kcom.com%2Fhome%2Fpackages%2Fapply-for-a-flex-package%2F\" target=\"_blank\" rel=\"noopener\"><em>Flex<\/em><\/a>). <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/communityfibre\" rel=\"nofollow\" target=\"_blank\">CommunityFibre<\/a> also offered one, but that was only made available until end of July 2021.<\/p>\n<p>Despite this, Jamie Stone still wants to see all ISPs introducing such tariffs and, as well as being supported by those in his own party, he&#8217;s also likely to be backed in this endeavour by various consumer groups (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/06\/2-5-million-uk-people-struggle-to-pay-their-broadband-isp-bills.html\">here<\/a>) and other cross-party MPs (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/01\/chair-of-uk-business-committee-pushes-social-tariff-for-broadband.html\">here<\/a>).<\/p>\n<blockquote class=\"bq1\"><p><strong>Jamie Stone MP said (<a href=\"https:\/\/www.johnogroat-journal.co.uk\/news\/jamie-stone-to-meet-with-government-to-discuss-social-tariff-263587\/\" target=\"_blank\" rel=\"noopener\">John O Groat Journal<\/a>):<\/strong><\/p>\n<p>&#8220;I want to see all broadband providers offering universal social tariffs, and I want the Government to exercise their power to make this mandatory. The recent rule change makes this very easy.<\/p>\n<p>With rural areas already struggling from patchy coverage, ever-increasing energy costs, and higher bills from spending more time at home during the pandemic, discounts on broadband could make a huge difference.<\/p>\n<p>I look forward to meeting with [Julia Lopez] so we can get the ball rolling on this and ensure that households aren&#8217;t paying more than they need to on broadband costs.&#8221;<\/p><\/blockquote>\n<p>At this stage it&#8217;s not clear precisely when the meeting with Julia Lopez will actually take place or what it might achieve, we only know that the meeting itself has been secured. But forcing the introduction of a social tariff on all ISPs is a big ask and may not have the desired impact, particularly among smaller players that already have to struggle against the market&#8217;s largest ISPs &#8211; the latter have economics of scale on their side.<\/p>\n<p>Broadband and mobile provision also tends to be a commercial business with fairly low margins, which makes it difficult for such providers to permanently gift super cheap (loss making) packages to lots of people without putting themselves at risk, or forcing bigger price rises on to other customers. Some of these issues might be solvable if the Government were to provide support via a new subsidy scheme, but they&#8217;ve shown little interest in that idea.<\/p>\n<p>However, we think it would be better for <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a> to first do more to tackle the lack of consumer awareness around the existence of such tariffs. For example, this could be achieved by requiring ISPs to put related products front and centre alongside their main package options, as opposed to hiding them away on separate pages that require more effort to uncover. Equally, big ISPs like <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/bskyb\" rel=\"nofollow\" target=\"_blank\">Sky Broadband<\/a> and <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/tt\" rel=\"nofollow\" target=\"_blank\">TalkTalk<\/a> have yet to launch such tariffs.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The MP for Caithness, Sutherland and Easter Ross, Jamie Stone &#8211; with backing from 14 Liberal Democrat peers, is to meet with the UK Minister for Digital Infrastructure, Julia Lopez, in an attempt to force all broadband ISPs to offer mandatory &#8220;universal social tariffs&#8221; to help those who are struggling to pay their bills.<\/p>\n","protected":false},"author":1,"featured_media":29846,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[36,38,34],"class_list":["post-29843","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-ofcom-regulation","tag-politics","tag-statistics"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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