{"id":3012,"date":"2013-04-08T10:12:07","date_gmt":"2013-04-08T09:12:07","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=3012"},"modified":"2013-04-08T10:12:07","modified_gmt":"2013-04-08T09:12:07","slug":"huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html","title":{"rendered":"Weekend Sky Broadband ISP Outage Hit Northern England and Scotland UK"},"content":{"rendered":"<p>Customers of <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/bskyb\" rel=\"nofollow\" target=\"_blank\">Sky Broadband<\/a> in northern England and southern Scotland (e.g. Cumbria, Lancashire, Dumfries and Galloway etc.) were left without internet access for several days between Friday and Sunday after an unspecified &#8220;<em>daisy chain outage<\/em>&#8221; hit several <strong>telephone exchanges<\/strong> on the ISPs network.<\/p>\n<p><!--more--><\/p>\n<p>The &#8220;<em>major outage<\/em>&#8220;, which also appeared to <strong>disrupt\u00a0telephone services<\/strong>, is believed to have started at around mid-afternoon on Friday 5th April but some customers suggest it may have started even earlier. Customers also complained that Sky took almost 24 hours to acknowledge that there was even a problem on their <a href=\"http:\/\/www.sky.com\/helpcentre\/servicestatus\/messagedetail.html;jsessionid=EAD796F978F6184480C55F2BD14C63D3?messageUri=%2fhelpcentre%2fservicestatus%2fBroadband%2fmessage_0002.xml&amp;messageCategory=Broadband\" target=\"_blank\">service status page<\/a>.<\/p>\n<p>Thankfully the problem, which ultimately affected the Stranraer, Newton Stewart, Dumfries, Dalbeattie, Castle Douglas, Wigton and Carlisle areas, has now been resolved. Several angry topics can be found about the incident, including this one on <a href=\"http:\/\/helpforum.sky.com\/t5\/Sky-Talk-Technical\/Outage-on-Talk-and-Broadband-Carlisle-exchange-5-4-13\/td-p\/1017052\" target=\"_blank\">Sky&#8217;s Support Forum<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customers of Sky Broadband in northern England and southern Scotland (e.g. Cumbria, Lancashire, Dumfries and Galloway etc.) were left without internet access for several days between Friday and Sunday after an unspecified &#8220;daisy chain outage&#8221; hit several telephone exchanges on the ISPs network.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[66],"class_list":["post-3012","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-sky-broadband"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Weekend Sky Broadband ISP Outage Hit Northern England and Scotland UK - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Customers of Sky Broadband in northern England and southern Scotland (e.g. Cumbria, Lancashire, Dumfries and Galloway etc.) were left without internet\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Weekend Sky Broadband ISP Outage Hit Northern England and Scotland UK - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"Customers of Sky Broadband in northern England and southern Scotland (e.g. Cumbria, Lancashire, Dumfries and Galloway etc.) were left without internet\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2013-04-08T09:12:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/04\\\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/04\\\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"Weekend Sky Broadband ISP Outage Hit Northern England and Scotland UK\",\"datePublished\":\"2013-04-08T09:12:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/04\\\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html\"},\"wordCount\":147,\"commentCount\":1,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"keywords\":[\"Sky Broadband\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/04\\\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/04\\\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/04\\\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html\",\"name\":\"Weekend Sky Broadband ISP Outage Hit Northern England and Scotland UK - ISPreview UK\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\"},\"datePublished\":\"2013-04-08T09:12:07+00:00\",\"description\":\"Customers of Sky Broadband in northern England and southern Scotland (e.g. Cumbria, Lancashire, Dumfries and Galloway etc.) were left without internet\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/04\\\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/04\\\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/04\\\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Weekend Sky Broadband ISP Outage Hit Northern England and Scotland UK\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"name\":\"ISPreview UK\",\"description\":\"Top Broadband ISP and Mobile Provider Information Site\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ispreview.co.uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\",\"name\":\"ISPreview.co.uk\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"width\":1000,\"height\":1000,\"caption\":\"ISPreview.co.uk\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/mjack\\\/\",\"https:\\\/\\\/bsky.app\\\/profile\\\/ispreview.bsky.social\",\"https:\\\/\\\/mastodon.social\\\/@ispreview\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\",\"name\":\"Mark Jackson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"caption\":\"Mark Jackson\"},\"description\":\"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.\",\"sameAs\":[\"http:\\\/\\\/www.ispreview.co.uk\",\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\"],\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/author\\\/markj\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Weekend Sky Broadband ISP Outage Hit Northern England and Scotland UK - ISPreview UK","description":"Customers of Sky Broadband in northern England and southern Scotland (e.g. Cumbria, Lancashire, Dumfries and Galloway etc.) were left without internet","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html","og_locale":"en_GB","og_type":"article","og_title":"Weekend Sky Broadband ISP Outage Hit Northern England and Scotland UK - ISPreview UK","og_description":"Customers of Sky Broadband in northern England and southern Scotland (e.g. Cumbria, Lancashire, Dumfries and Galloway etc.) were left without internet","og_url":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html","og_site_name":"ISPreview UK","article_publisher":"https:\/\/www.facebook.com\/ispreview","article_author":"https:\/\/www.facebook.com\/ispreview","article_published_time":"2013-04-08T09:12:07+00:00","og_image":[{"width":1000,"height":1000,"url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","type":"image\/jpeg"}],"author":"Mark Jackson","twitter_card":"summary_large_image","twitter_creator":"@ispreview","twitter_site":"@ispreview","twitter_misc":{"Written by":"Mark Jackson","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html#article","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html"},"author":{"name":"Mark Jackson","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5"},"headline":"Weekend Sky Broadband ISP Outage Hit Northern England and Scotland UK","datePublished":"2013-04-08T09:12:07+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html"},"wordCount":147,"commentCount":1,"publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"keywords":["Sky Broadband"],"articleSection":["ISP News"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html","url":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html","name":"Weekend Sky Broadband ISP Outage Hit Northern England and Scotland UK - ISPreview UK","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/#website"},"datePublished":"2013-04-08T09:12:07+00:00","description":"Customers of Sky Broadband in northern England and southern Scotland (e.g. Cumbria, Lancashire, Dumfries and Galloway etc.) were left without internet","breadcrumb":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/04\/huge-weekend-sky-broadband-isp-outage-hit-northern-england-uk.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ispreview.co.uk\/"},{"@type":"ListItem","position":2,"name":"Weekend Sky Broadband ISP Outage Hit Northern England and Scotland UK"}]},{"@type":"WebSite","@id":"https:\/\/www.ispreview.co.uk\/#website","url":"https:\/\/www.ispreview.co.uk\/","name":"ISPreview UK","description":"Top Broadband ISP and Mobile Provider Information Site","publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ispreview.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.ispreview.co.uk\/#organization","name":"ISPreview.co.uk","url":"https:\/\/www.ispreview.co.uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","width":1000,"height":1000,"caption":"ISPreview.co.uk"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview","https:\/\/www.linkedin.com\/in\/mjack\/","https:\/\/bsky.app\/profile\/ispreview.bsky.social","https:\/\/mastodon.social\/@ispreview"]},{"@type":"Person","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5","name":"Mark Jackson","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","caption":"Mark Jackson"},"description":"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.","sameAs":["http:\/\/www.ispreview.co.uk","https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview"],"url":"https:\/\/www.ispreview.co.uk\/index.php\/author\/markj"}]}},"_links":{"self":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/3012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=3012"}],"version-history":[{"count":0,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/3012\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=3012"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=3012"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=3012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}